Sorry what they’re selling is appalling rusty old bits of crap that take ages to arrive and then they don’t take responsibility. Please do not use.
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Lisez les avis des autres
Bought a broken cordless electric Spear & Jackson lawnmower off Facebook Marketplace. Quickly identified the issue with it using a multimeter. Ordered the part to replace the faulty one, which quickly... Voir plus
I can’t fault this business, okay first time of using them but I tell it as I see it. So I needed a roller belt for a Vax vacuum cleaner, looked online eBay were selling the belt for £15, Vax never ha... Voir plus
L'entreprise a répondu
Bought some battery mower parts, found out that I didn’t actually need them so returned them. No issues, good communication via email and money returned back into my account within reasonable time.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.
Coordonnées de contact
Royaume-Uni
- sparesmad.co.uk
4,0
Bien
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sparesmad
We’re delighted to hear you’re happy with the quality and price of your purchase
New roller bar ordered for hoover
New roller bar ordered for hoover . Item arrived perfect and without delay.
1 décembre 2025
Réponse de Sparesmad
Thank you so much for your 5-star review! ⭐️
We’re delighted to hear your new Hoover roller bar arrived quickly and in perfect condition. It’s great to know you had a smooth and positive experience with us.
If you need anything else, we’re always happy to help!
After an initial problem with the…
After an initial problem with the delivery, Nadine from Sparesmad, went out of her way to sort the problem out, regular contact throughout, I would certainly use this company in the future and recommend them
4 décembre 2025
Avis spontané
Réponse de Sparesmad
Thank you for updating your review. We’re glad your five-star feedback now reflects the resolution of the initial delivery issue. You were truly lovely to deal with and very patient while we sorted everything out, which we really appreciated. We’re delighted all is now resolved and grateful for your recommendation. Thank you for giving us the chance to put things right.
Ordered a wheel for our lawnmower and…
Ordered a wheel for our lawnmower and the wrong one was delivered. Contacted the company the woman dealing with the order took days to respond as she stated she was not in the office. Asked if I wanted a refund, I said I would prefer the correct wheel. Heard nothing so emailed again and the reply was " we refunding g your money" no explanation.
26 novembre 2025
Avis spontané
Réponse de Sparesmad
Thanks for your review. I explained that our warehouse is closed over the weekend and, due to high order levels, I would look into the issue properly on Tuesday once the team was available. I was in touch with you late on Friday and again on Sunday to keep you updated.
Once it became clear the wheel had been misidentified, I confirmed that a full refund would be processed and it was issued immediately. You were also offered the option of a refund if you preferred not to wait (on Sunday). You seemed happy to wait while I investigated, and I was more than willing to help further, so I’m sorry to see this reflected differently here.
Bought a replacement vacuum cleaner…
Bought a replacement vacuum cleaner board from here, and it worked wonders.
3 novembre 2025
Réponse de Sparesmad
Thank you for your 5-star review, Drew! ⭐ We’re really pleased to hear the replacement vacuum cleaner board worked perfectly for you. We appreciate your feedback and hope to help again in the future!
Still not received my part delivery…
Still not received my part delivery service has let your company down
3 novembre 2025
Réponse de Sparesmad
We’re sorry to hear you haven’t received your order. Unfortunately, we hadn’t been contacted about this issue before your review, so we weren’t aware there was a delivery problem. After seeing your review, we’ve contacted Evri to get an update on your parcel and will follow up with you as soon as we have more information.
It’s a shame we didn’t have the opportunity to resolve this sooner, but we’ll do our best to sort it quickly for you.
Lawnmower Part
A part for my lawnmower was delivered quickly, at a reasonable price and as advertised. Great service
3 novembre 2025
Réponse de Sparesmad
Thank you so much for your 5-star review! 🌟 We’re delighted to hear your lawnmower part arrived quickly, matched the description, and was good value. We really appreciate your support and hope to serve you again soon!
Just the job
Just the job. I wasn't sure if the charger or batteries of my chainsaw weren't working. Fortunately, the previous charger wasn't - but this one is. I'm very pleased.
31 octobre 2025
Réponse de Sparesmad
Thank you for your great review! 🌟 We’re really pleased to hear the new charger solved the issue and that everything’s working well now. Glad you’re happy with your purchase!
Réponse de Sparesmad
Thank you for your 5-star review! ⭐ We’re delighted to hear you’re happy with the quality and price of your purchase. Your support means a lot to us, and we look forward to serving you again!
Beware delivery to bin!
i didn't receive the item as apparently it was put in the waste bin by Evri deliverer. Not the sellers fault obviously, but I can't comment on quality of the product.
27 octobre 2025
Réponse de Sparesmad
Thank you for your feedback. We noticed your review after already replying to your message earlier the same day. As mentioned, the delivery information and courier photo confirm the parcel was delivered on 29th October and placed in a green bin, as stated in the tracking details.
Great service
Great service. Part wasn't delivered by post office but Sparesmad soon sent a replacement by first class post. Would definitely use again
29 septembre 2025
Réponse de Sparesmad
Thank you so much for your kind words and 5-star review! We're really glad we could get the replacement to you quickly and that you’re happy with our service. We really appreciate your support and look forward to helping you again in the future.
Bosch hoover part
Excellent service, perfect sparepart no longer need to purchase a new vaccuum cleaner
25 septembre 2025
Réponse de Sparesmad
Thank you so much for your kind review! We’re delighted to hear the Bosch hoover part was a perfect fit and saved you from buying a new vacuum. We really appreciate your support and hope to help again in the future.
Very good service
24 septembre 2025
Réponse de Sparesmad
Thank you for your review! We’re so pleased to hear you found our service very good, and we look forward to helping you again in the future.
I wish more firms could be so good.
I wish more firms could be so good.
Very easy to order
Good quality products at the right price
Excellent delivery
Will use them again
24 septembre 2025
Réponse de Sparesmad
Thank you so much for your kind words! We’re delighted to hear you found ordering easy, our products good quality and well-priced, and delivery excellent. It means a lot that you’d like to use us again we look forward to serving you in the future!
I can’t fault this business
I can’t fault this business, okay first time of using them but I tell it as I see it. So I needed a roller belt for a Vax vacuum cleaner, looked online eBay were selling the belt for £15, Vax never had any in stock, came across Spares which I had never heard about before. Placed an order cost less than £5 including shipping arrived within a few days. Really happy and pleased
24 septembre 2025
Avis spontané
Réponse de Sparesmad
Thank you so much for your kind words and 5-star review! We’re delighted to hear you found exactly what you needed at a fair price and that your order arrived quickly. It’s great to know we could help with your Vax vacuum belt, and we really appreciate you giving us a try. We look forward to serving you again in the future!
NOT AS DESCRIBED
27 août 2025
Réponse de Sparesmad
We’re sorry to hear you were disappointed. As soon as you contacted us, we provided free return details straight away and also offered a replacement. After discussing options with you, we processed a full refund. We always aim to resolve issues quickly and fairly, so we’re disappointed this isn’t reflected in your review. We value your feedback and hope you’ll consider giving us another chance in the future.
Réponse de Sparesmad
Thank you for your excellent review! We’re delighted you were happy with our service and delivery. We really appreciate your support and look forward to serving you again.
Great service
1 septembre 2025
Réponse de Sparesmad
Thank you for your kind words! We’re so pleased you were happy with our service.
Réponse de Sparesmad
We really appreciate your 5-star feedback! Providing great service is always our goal, and it’s wonderful to hear we delivered on that for you.
Clear and simple identification of the…
Clear and simple identification of the correct part, and straightforward ordering process!
28 août 2025
Réponse de Sparesmad
Thank you for your excellent review! We’re delighted you were happy with our service and delivery. We really appreciate your support and look forward to serving you again.
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