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Spencer Private Hospitals Ltd Avis 

444
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Voir plus

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Noté 5 sur 5 étoiles

I recently had a procedure here, and I honestly couldn’t have asked for a better experience. From the moment I arrived, everyone was so friendly, kind, and professional. The staff took the time t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The initial consultation at the hospital was informative and well organised. The consultant was professional and fully understood my complaint. I was well informed whilst awaiting treatment and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Hôpital privé
  2. Clinique spécialisée
  3. Hôpital
  4. Hôpital spécialisé
  5. Services médicaux de proximité

Écrit par l'entreprise

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Écrit par l'entreprise

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Coordonnées de contact

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,7

Excellent

TrustScore 4.5 sur 5

444 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(444)

373 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very good team

Very good team

10 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 4 sur 5 étoiles

Ongoing physio

Ongoing physio, acupuncture went well

6 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your review. We value your feedback and appreciate you highlighting your experience. We are committed to continually improving our services and thank you for helping us do so.

Noté 5 sur 5 étoiles

Very good staff are well spoken and…

Very good staff are well spoken and clearly spoken

21 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

Nice staff and atmosphere

Nice staff and atmosphere. Seen a bit early. Very professional

3 août 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Noté 5 sur 5 étoiles

I was very nervous about the procedure

I was very nervous about the procedure, but everyone made me feel comfortable and relaxed. It all went so smoothly and the care after was very good. I was silly to have worried so much . Thank you all .

16 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Noté 5 sur 5 étoiles

Lovely people and service very kind

Lovely people and service very kind

5 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

My appt

Very nice very informative

12 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

Appointment was on time

Appointment was on time, Dr was very informative about my condition. He let me know all about my operation, how he was going to perform the operation, what could go wrong and how it would be rectified. This totally put me at ease and I was happy to say yes I wanted the operation. He filled in the forms and now I’ve just got to wait for a date. The nurse informed me that I will receive a phone call to go in and have my pre-meds done and then the operation would be carried out within the next three months 🤞🏻
So I’m very happy to recommend the Spencer Hospital.

5 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Noté 5 sur 5 étoiles

Kind and Knowledgeable consultant

The consultant was kind, knowledgeable and took the time to listen to my concerns. Reception staff were friendly and efficient.

11 août 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Noté 5 sur 5 étoiles

Very helpful and attentive

Very helpful and attentive

21 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Noté 5 sur 5 étoiles

Clean

Clean, prompt and friendly staff

7 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Everyone was very pleasant from start to finish and during my procedure. Very professional people and great environment

8 mars 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

I had six acupuncture treatments for imbalance.

I had six acupuncture treatments with Rozah in her acupuncture clinic at the Spencer Wing in an attempt to help with my balance problems. It was always conducted very professionally in a very relaxing room. Rozah always explained what the acupuncture involved and how it works. It was a very calming experience as well as relaxing. Rozah was also happy to answer any questions and queries I had. I have spinal stenosis which causes my imbalance problems but I do feel that the acupuncture has helped to some extent. My likelihood to fall is certainly a little less than it was especially when I close my eyes when standing up. In all a positive experience with a very knowledgeable practitioner. Thoroughly recommended.

7 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Noté 5 sur 5 étoiles

My visit to the physiotherapist was…excellent

My visit to the physiotherapist was great .Kim was very polite and extremely helpful. My appointment is always on time. Kim is very knowledgeable and the problem I have Kim finds ways to help. I have 2 more sessions with him and I look forward to seeing him.
The staff are very polite and friendly. The service is always excellent. He facilities are very clean and tidy.
The same at all Spencer hospitals.

7 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Noté 5 sur 5 étoiles

You always treat my Mum with respect &…

You always treat my Mum with respect & dignity

18 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Noté 5 sur 5 étoiles

My appointment was on time.all staff…

My appointment was on time.all staff were professional and polite

14 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service
Very happy
No waiting around

13 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 4 sur 5 étoiles

Friendly staff

Friendly staff, helpful but firm when needed, for example getting me moving. Only down for me was poor reception on tv when I needed a bit of mindless entertainment. Facilities were good, own bathroom great.

19 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Noté 2 sur 5 étoiles

the before care was second to none but…

the before care was second to none but then cancelled the operation three weeks before it was due

13 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your review. We value your feedback and appreciate you highlighting your experience. We are committed to continually improving our services and thank you for helping us do so.

Noté 5 sur 5 étoiles

Excellent care

Excellent care

16 décembre 2025
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Réponse de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

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