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Spencer Private Hospitals Ltd Avis 

444
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently had a procedure here, and I honestly couldn’t have asked for a better experience. From the moment I arrived, everyone was so friendly, kind, and professional. The staff took the time t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The initial consultation at the hospital was informative and well organised. The consultant was professional and fully understood my complaint. I was well informed whilst awaiting treatment and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Hôpital privé
  2. Clinique spécialisée
  3. Hôpital
  4. Hôpital spécialisé
  5. Services médicaux de proximité

Écrit par l'entreprise

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Écrit par l'entreprise

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Coordonnées de contact

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,7

Excellent

TrustScore 4.5 sur 5

444 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(444)

373 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience

Writing this on behalf of my mother (86 years young)
The experience from hospital admission through to the after care has been very satisfactory. Most of the professionals she encountered were very lovely and couldn’t do enough to ensure her well being . She’s had a great result from her new hip .

5 décembre 2025
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

Good treatment

Good treatment
Nice staff

15 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Noté 5 sur 5 étoiles

The communication is good

The communication is good, the environment is pleasing and the atmosphere is better than you would expect when dealing with medical issues.

7 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

The whole experience was seamless

The whole experience was seamless, the surgeon, ansestist, and all the other medical staff were truly amazing
Iam recovering well from my total hip replacement
Thank you everyone
I can now start getting my life back together.

6 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Noté 5 sur 5 étoiles

Happy with Spencer Hospitals

Very professional & felt very looked after throughout my surgery experience. Staff all very caring & friendly. Always reassured with any concerns.

19 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

nice staff seen on time

nice staff seen on time, clean facilities.

13 août 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Noté 5 sur 5 étoiles

Appointment was on time

Appointment was on time. Clinician friendly and provided professional advice and guidance regarding how to manage pain.

20 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Noté 5 sur 5 étoiles

Professional staff

Professional staff, clean hospital, excellent care. I Would like especially say Thank You to Mr Richard Slack for amazing job he has done in my case. He is : CHAMPION surgeon.

3 mars 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Noté 5 sur 5 étoiles

I have had quite a few appointments at…

I have had quite a few appointments at the Spencer and all have been very positive...professional and courteous

18 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

Friendly and welcoming

Friendly and welcoming

12 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 2 sur 5 étoiles

Slow

Far too long to get MRI scans done and still not got a diagnosis or treatment plan. I've been waiting months now.

21 août 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Noté 5 sur 5 étoiles

Efficient staff was paid lots of…

Efficient staff was paid lots of attention

13 août 2026
Avis spontané
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Noté 5 sur 5 étoiles

Easy apart from parking problems too…

Easy apart from parking problems too many cars!!

5 août 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Noté 5 sur 5 étoiles

My visit to Spencer hospital

Reception and nursing were very welcoming our doctor listened to every word I mentioned to explain what I was feeling ..he responded by explaining the options available for treatment The Spencer hospital was clean

12 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

Seen quickly. Friendly and professional.

I had to ask which building to find the facilities but once I found the right building I could see signs that indicated where it was. I was welcomed, signed in and seen quickly. Staff were friendly and professional.

5 août 2026
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Réponse de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service
Everything explained about the surgery and what to expect after the surgery

13 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Noté 5 sur 5 étoiles

just being on time and an all round…

just being on time and an all round good exsperience, with professional staff.

7 juillet 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

Dr was charming and helpful

Dr was charming and helpful
Not to long await staff very pleasant

7 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Noté 5 sur 5 étoiles

Hernia operation

I cannot praise the staff at Spencer hospital enough. From the administration staff to the porter, nurses, surgeon, anaesthetist and caterers I was treated with the utmost care, compassion and professionalism. I was put at ease the moment I walked in and nothing was too much trouble. Thank you for putting my mind at rest and treating me with respect and understanding.

11 août 2026
Avis spontané
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Réponse de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Noté 5 sur 5 étoiles

Very polite and welcoming the doctor…

Very polite and welcoming the doctor was excellent in explaining what I needed and what referral was needed. Would love to go there again as was a great experience.

5 août 2026
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Réponse de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

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