Spreetail Avis 

103
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ich würde 10 Minussterne vergeben wenn dies möglich wäre. Dieses Unternehmen ist absolut nicht kundenorientiert. Ich habe vor 2 Jahren eine Poolhaube gekauft und diese ist mittlerweile ein Tot... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Spreetail.LLC business model is based on fraud and unethical practices. My experience involves their "restock " scam to keep my money. Please avoid buying products through them on the big online r... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ich habe ein Exit Produkt von SpreetailDE via Amazon bestellt. Den Artikel habe ich m.E. nach zu Recht reklamiert, da ein Material bzw Verarbeitungsfehler vorliegt. 1. Antwort zu meiner Rekl... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Purchased an end table and it arrived damaged.. I was sent return label and was told the item is out of stock. Upon looking online they have 17 available at 70.00 more than what I paid... Will not se... Voir plus

À propos de l'entreprise

  1. Service logistique

Écrit par l'entreprise

Spreetail is the complete ecommerce solution for in-demand brands and manufacturers of big-&-bulky products. Our mission is to propel brands to increase their ecommerce market share across the globe while improving their operational costs. We invest in your success from the start by cutting a large wholesale purchase order. We’ll talk through how our services can skyrocket your growth, whether from our expertise in shipping big-&-bulky items, or by getting you onto more sales channels – we'll develop a custom strategy that’s right for your brand. We list & sell your products across 12+ of the top ecommerce marketplaces & channels while our content experts ensure that product titles, descriptions, and creative assets are optimized for the channel we’re selling on. We deliver fast; next-day fast to 80% of the country by shipping from our seven nationwide fulfillment centers. Our LTL operations make it possible to get Prime status, or 2-day delivery, on previously slow-to-deliver goods. We accelerate your ecommerce growth with strategic, data-based decisions custom to your unique performance and trends. Our close channel relationships give your brand an unrivaled opportunity to participate in the latest programs. We’re a top Seller Fulfilled Prime retailer, a Walmart Pro Seller, and helped pilot the Target+ program.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,3

Tous les avis

(103)

86 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I never received the product

I never received the product. They refuse to take responsibility and told me to call my credit card and report a fraud. They are a SCAM.

13 septembre 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Thank you so much for sharing your experience with us! I’m truly sorry for the trouble you’ve had with your order — that’s never the experience we want for our customers. We’d really love the chance to make things right. Please give our friendly Customer Experience Team a call at 1 (866) 639-9320, and have your order details handy so we can take care of this for you as quickly as possible.

Noté 1 sur 5 étoiles

I would love the option to give no…

I would love the option to give no stars. This company is SCAM! they send broken equipment that youve paid good money for and wont give a refund, even though i paid 20 pounds to return the product and sent in the return receipt. DO NOT PURCHASE FROM THEM THEY ARE A SCAM COMPANY

13 septembre 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Thanks so much for sharing your experience with us! I’m really sorry for the trouble with your order — that’s definitely not the experience we want for you. We’d love the chance to make it right. Please give our Customer Experience Team a call at 1 (866) 639-9320, and have your order details ready so we can get things taken care of for you right away.

Noté 1 sur 5 étoiles

Spreetail is a fraud

The seller is a fraud. The item is a piece of junk. I tried to use it and it did not work well at all. I had to pay for the return. I had to buy a new box to put it into. There were no missing pieces and yet they charged a restocking fee. It denigrates Amazon to have them sell on their site; they should not deal with this seller. Spreetail should be reimbursing me $120 and I will continue posting reviews till they do so.

27 juillet 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Thanks so much for sharing your experience with us! I’m sorry for the trouble with your order — that’s not what we want for you. Please give our Customer Experience Team a call at 1 (866) 639-9320 with your order details, and we’ll work to make it right.

Noté 1 sur 5 étoiles

Awful support

Company refuses to honour the manufacturers warranty on defective item. Definitely one to avoid.

20 août 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused by this order. We’d be happy to review the situation and explore possible solutions. Please contact our Customer Experience Team at 1 (866) 639-9320 and have your order information ready so we can assist you promptly.

Noté 1 sur 5 étoiles

Never received my items and was not…

Never received my items and was not offered a refund.

Do not shop with Spreetail.

12 août 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Thanks so much for sharing your experience with us! I’m really sorry for the trouble with your order — that’s definitely not the experience we want for you. We’d love the chance to make it right. Please give our Customer Experience Team a call at 1 (866) 639-9320, and have your order details ready so we can get things taken care of for you right away.

Noté 1 sur 5 étoiles

Absolut NEGATIV! Hände weg!

Unternehmen hält sich einfach nicht an gesetzliche Vorgaben wie Gewährleistung
Kontakt gestaltet sich sehr kundenunfreundlich und schwierig

12 août 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben! Es tut uns sehr leid, dass es Probleme mit Ihrer Bestellung gab. Wir möchten uns das gerne genauer ansehen und sehen, wie wir das Problem beheben können. Bitte rufen Sie unser Kundenservice-Team unter 1 (866) 639-9320 an und halten Sie Ihre Bestelldetails bereit, damit wir Ihnen schnellstmöglich helfen können.

Noté 1 sur 5 étoiles

Garbage customer service

Garbage customer service. Dont waste your time purchasing through these bums.

24 juillet 2025
Avis spontané
Logo de Spreetail

Réponse de Spreetail

Thanks so much for sharing your experience with us! I’m sorry for the trouble with your order — that’s not what we want for you. Please give our Customer Experience Team a call at 1 (866) 639-9320 with your order details, and we’ll work to make it right.

Noté 2 sur 5 étoiles

Purchased an end table and it arrived…

Purchased an end table and it arrived damaged.. I was sent return label and was told the item is out of stock. Upon looking online they have 17 available at 70.00 more than what I paid... Will not send replacement. I have to pay the 70.00 to replace table. Very Bad Business.

8 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Dreadful Company

Purchased a Terry, Jwood 268, 2 Door Closet with 3 Internal Shelves from this company via Amazon. It arrived damaged but company gave me the run around and not at all interested in arranging collection. Will pursue full refund via Amazon. DO NOT BUY ANYTHING FROM THIS COMPANY

It is now the 7th November and the company have only just decided to contest my review as being false. How bad can they get ???? Result for me as I received a full refund through Amazon who also told me to keep or dispose of the goods. SCAM SCAM SCAM COMPANY

4 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased a SPYRA water gun ($179), no customer service when the water gun stop working and was under warranty …

I purchased a SPYRA water gun ($179) from SPREETAIL on Amazon. The gun don’t work after 3 weeks, and it was beyond the 30 day return. The water gun is under warranty, however SPREETAIL wouldn’t replace it. They told me I needed to go directly through manufacturer (SPYRA), so I went to manufacturer who said I needed to go SPREETTAIL since they are the fulfillment center and handled the transaction. They still refused. There is absolutely NO customer service accountability or assistance from them! I will never purchase any product that is distributed through them. I let Amazon know, and will continue to spread the word to help avoid this from happening to others.

14 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible Vendor

Terrible supplier
Purchased a pool float which arrived later that scheduled. When we opened it we knew why, product damaged and they tried to fix it.
The float smelled toxic upon inspection you could see why.
There were two slits in the float that they apparently tried to cover up so they could pass off as new.
If that wasn’t bad enough when returned the item in original pancaking securely we were charged a 50% restocking fee.
What goes a restocking fee for a defective product?

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

POOL FILTER SCAMMERS!!!

Ordered 6 Intex type A pool filters, only sent 1 in a box. That meant I paid 23.99 for one £7 filter. Strange there was no product code on the web receipt, just a basket total. It is now clear they are complete scammers and should not be trusted at all. It is incredible that and company like B&Q would associate with them. I will never again buy anything from B&Q market place. Their promise of verified seller is a total lie and means nothing.

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is a horrible company

This company is a horrible company. I order a hottub from them on Amazon, and then had to retirn it cause they sent me one that leaked and the wrong one I ordered. And they won't refund me my whole refund cause they said it was used and can't be resold, but I returned it how it was sent to me.

21 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

After spending $2600.00on a pool it…

After spending $2600.00 on a pool it arrived badly damaged so I refused shipment. Spreetail sent another one and i found it was also damaged. Now we are just trying to get replacement parts but it’s been six weeks with no response…..low opinion of this company. We will never by from them again and we may pass along our experience to Amazon

18 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Stay Away from this 3rd Party Seller Spreetail

Stay Away from this 3rd Party Seller, "Spreetail"
I returned a Bosu Ball to Spreetail due to a gift duplication at Xmas for my son. The cost was $184.61 w tax. Instead, they returned $85.00 saying the product was used when it was never taken out of the box. There was absolutely no proof provided. None. They still have not resolved this issue..

31 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Zero Star Review

If I could leave a zero star review I would. The Customer Service should not be called Customer Service at all. You receive a auto generated email and will not help with the issue. I ordered a open box Pilates machine. Fed Ex clearly delivered it to the wrong address hence the picture taken. Because it is marked delivered I have to file a claim with my credit card company. Will they contact Fed Ex-No that requires customer service. Someone received a free machine and I am out of luck with the reduced price. I was given Fed Ex's 800 number. I am beyond furious!

5 août 2024
Avis spontané

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