Ich würde 10 Minussterne vergeben wenn dies möglich wäre. Dieses Unternehmen ist absolut nicht kundenorientiert. Ich habe vor 2 Jahren eine Poolhaube gekauft und diese ist mittlerweile ein Tot... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Spreetail.LLC business model is based on fraud and unethical practices. My experience involves their "restock " scam to keep my money. Please avoid buying products through them on the big online r... Voir plus
L'entreprise a répondu
Ich habe ein Exit Produkt von SpreetailDE via Amazon bestellt. Den Artikel habe ich m.E. nach zu Recht reklamiert, da ein Material bzw Verarbeitungsfehler vorliegt. 1. Antwort zu meiner Rekl... Voir plus
L'entreprise a répondu
Purchased an end table and it arrived damaged.. I was sent return label and was told the item is out of stock. Upon looking online they have 17 available at 70.00 more than what I paid... Will not se... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Spreetail is the complete ecommerce solution for in-demand brands and manufacturers of big-&-bulky products. Our mission is to propel brands to increase their ecommerce market share across the globe while improving their operational costs. We invest in your success from the start by cutting a large wholesale purchase order. We’ll talk through how our services can skyrocket your growth, whether from our expertise in shipping big-&-bulky items, or by getting you onto more sales channels – we'll develop a custom strategy that’s right for your brand. We list & sell your products across 12+ of the top ecommerce marketplaces & channels while our content experts ensure that product titles, descriptions, and creative assets are optimized for the channel we’re selling on. We deliver fast; next-day fast to 80% of the country by shipping from our seven nationwide fulfillment centers. Our LTL operations make it possible to get Prime status, or 2-day delivery, on previously slow-to-deliver goods. We accelerate your ecommerce growth with strategic, data-based decisions custom to your unique performance and trends. Our close channel relationships give your brand an unrivaled opportunity to participate in the latest programs. We’re a top Seller Fulfilled Prime retailer, a Walmart Pro Seller, and helped pilot the Target+ program.
Coordonnées de contact
Transformation Drive 2021, 68508, Lincoln, Etats-Unis
- 1-866-639-9320
- hello@spreetail.com
- spreetail.com
1,3
Mauvais
103 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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BUYERS/SHOPPERS BEWARE
Funny, your first line "what went wrong THIS time"
I would of left a "no star' rating if it were an option.
This on-line purchase was one of the worst experiences that I have had. A month and a half of back and forward over a large dollar item that arrived with important pieces missing. Their customer service is an absolute joke. I think their intent is to string you along until you just give up and eat the cost. The only thing that saved me was that I had kept copies of all our communications and was able to catch them in their lies. A month of absolute frustration. BUYERS BEWARE!!
30 avril 2024
Avis spontané
I just bought a set of these storage…
I just bought a set of these storage boxes realizing I made an error buying the "wrong" type of storage boxes, so I had to return them. Little did I know, with all Amazon returns to go through UPS Store, I was charged $100 for ground shipping. I brought this up to Spreetail Customer Service. Here is their claim:
Dec 18, 2023 5:11 PM
Hello,
Thank you for clarifying that you paid to return this item back to us on your own.
As we're unable to refund more than the amount of money originally paid for the purchase, we aren't able to reimburse return shipping charges if an item was returned via a means other than the FedEx labels we're able to provide.
Spreetail is happy to help you with any other questions that you may have.
Thanks,
Spreetail Customer Experience Team"
Therefore, expect you will have to pay out of pocket to pay for UPS ground with a set of these boxes from the weight amount ending up to cost $99.00 to cover for the return shipment. The Seller should cover this, and with $89.00 to get a refund against $99.00, I technically do not see that as a refund. I will also post this on the internet for everyone to see. Unless Spreetail gives me my $100 to cover the shipping cost I paid out of my own pocket or credit card, then I will remove this review. Otherwise, I want everyone online to see it.
9 décembre 2023
Avis spontané
APPALLING CUSTOMER SERVICE
APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻♀️🤷🏻♀️
Only 1 of 4 parts of the order arrived (all parts were identical).
I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund...
ABSOLUTELY ZERO COMMUNICATIONS.
Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered.
I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻♀️
STEER CLEAR
2 novembre 2023
Avis spontané
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