Fast delivery! Now that I know how quick these guys get stuff out to you, I'll definitely be placing more orders with them!
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Lisez les avis des autres
I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caug... Voir plus
L'entreprise a répondu
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Voir plus
L'entreprise a répondu
I've ordered a number of parts from the company, I've been very satisfied. There was a mistake when another part was ordered and shipped to me, and initially they informed me that I ordered the wron... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Coordonnées de contact
2 Commerce Blvd, 32164, Palm Coast, Etats-Unis
- 2032351200
- info@ss396.com
- ss396.com
4,1
Bien
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very fast shipping order was correct
6 mars 2026
Avis spontané
Réponse de ss396.com
Thanks for the review!
This is the second time my order showed…
This is the second time my order showed up with the box all tore up and mailing tape put over the open up end of the box. It's amazing that small items make it with the size of the holes in the box. Also the packaging inside the box is very poor, the rear valence was all scratched up. This is the last time I will be using ss396 for parts for my chevelle.
4 mars 2026
Avis spontané
Réponse de ss396.com
Mike, sometimes the shippers can damage a package. But twice is odd! Can you please give us a call so we can try to make it right for you! Thanks -
Never received catalog
14 février 2026
Avis spontané
$30 shipping on a $20 part and I chose…
$30 shipping on a $20 part and I chose standard shipping. Don't understand that.
22 février 2026
Avis spontané
Réponse de ss396.com
Jeff, unfortunately shipping costs have risen lately. We do not make a dime on shipping. Some regions can be higher than others to ship to as well. It looks like you got it in just two days, so it's possible you selected a quicker shipping time, or that was all that was offered to your address at the time. We wish shipping was cheaper, but it is out of our hands. We do offer free shipping promotions though, so always keep an eye out for those.
Delivered quickly as expected
27 février 2026
Avis spontané
Réponse de ss396.com
Hi Melinda, thank you for the review and for shopping with SS396!
Réponse de ss396.com
Larry, thanks for the review!
Not all of my parts ordered were…
Not all of my parts ordered were delivered.
27 février 2026
Avis spontané
Réponse de ss396.com
Mike, that is because some of the parts you ordered are "drop shipped", so they ship from the manufacturer and can take a little longer than the in stock items from our warehouse you already received. Any questions, give us a ring!
I will shop here again
Website selection and prices were great and the shipping was fast. I will shop here again.
16 février 2026
Avis spontané
Réponse de ss396.com
Hey Keith, thanks for the review!
I await delivery of 2026 sales catalog by mail.
I await a delivery of the 2026 sales catalog for Chevrolet Chevelle that has been requested. I’ve been reminded that a catalog can take additional time to make its journey across our Great Nation and will be patient in receiving this physical copy by mail.
24 février 2026
Avis spontané
Réponse de ss396.com
Hey Roger, you just requested your catalog on the 16th, and today is the 26th. So it has only been 10 days. As stated on the catalog request form, catalogs can take up to 5 weeks to arrive. A shipment of catalogs just went out, so it should arrive soon! Thanks for your patience.
Why I gave a 5-star rating
I ordered a variety of parts revolving around suspension & steering components for a 71 Chevelle. I am pleased with the quality. 98% or the parts were in stock parts and promptly shipped from the same warehouse. The remaining items arrived in less than a week of the initial order. I will be a repeat customer.
Thank You
23 février 2026
Avis spontané
Réponse de ss396.com
We are glad to hear that you had a good experience and hope to see you back!
Quick service had what I needed quick service
Quick service had what I needed
21 février 2026
Avis spontané
Réponse de ss396.com
Joseph, thanks for the fantastic review!
Fast Shipping and Top of Line Products
ss396/Ground Up has extremely fast shipping and top notch restoration parts.
20 février 2026
Avis spontané
Réponse de ss396.com
Hey Jacob, thanks for the great review!
Réponse de ss396.com
Kevin, thank you for the review and for shopping with us.
I ordered a 4 speed swap for a 70 monte…
I ordered a 4 speed swap for a 70 monte carlo, the parts were amazing quality and pedals are great
Here is where the problem is that these cars rarely came with manuals and its not te same as the chevelles
They sent me chevelle z bar ,linkage, and brackets expecting it to work
You can tell They did no actual R&D
To see if they were compatible
While it is true chevelles and monte Carlos share a good bit of parts
But for obvious reasons a monte carlo hood wont fit on a chevelle even tho they are very similar the hood is 6 inches longer
That its self shouldn't be so bad if they didn't give you 3 days to figure that out and after that your stuck with it
The only reason they are getting a 3 star is i cant deny the quality of part they are of good quality and came with all the parts to assemble everything but I will be having to fabricate the brackets and linkage after I paid 300 for the kit
If you have a 70 monte carlo buy the pedals only they are great and buy a hydromax kit they are only 90 bucks for the pedals rest of the kit is useless
9 février 2026
Avis spontané
Réponse de ss396.com
Shawn, could you please give us a call so we can go over this with you. You can ask for the sales manager, thanks!
Order was correct and delivered on time steering shaft
Order was correct and delivered on time
9 février 2026
Avis spontané
Réponse de ss396.com
Glad to hear you had a good experience Randall!
found easily what I was looking for
found easily what I was looking for. Good delivery service. Thank your very much.
18 février 2026
Avis spontané
Réponse de ss396.com
Thank you for shopping with us Irene!
Needed technical assistance before…
Needed technical assistance before ordering my parts and the salesman was very polite and knowledgeable about the parts I needed. Very relaxing feeling dealing with this company. Parts are exactly what I need and look great.
6 février 2026
Avis spontané
Réponse de ss396.com
We are glad to hear that Robbie! Call us back anytime!
Good price and excellent shipping speed
12 février 2026
Avis spontané
Réponse de ss396.com
Mike, thanks for the review!
Item was missing from original order
Item was missing from original order. Prompt reply to inquiry. Shipped quickly and arrived packed well in great condition!
14 février 2026
Avis spontané
Réponse de ss396.com
Glad your issue was resolved in a timely manner! Thanks for shopping with SS396!
Réponse de ss396.com
Hi Brian, you ordered your catalogs on 2/2. As stated on the website, catalogs can take 4-6 weeks to arrive. It has only been 2.
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