Starbucks Avis 1 776

Manager at Starbucks A46/A70great service amazing drinks was really clean, very welcoming service thank you

Stratford London Westfield manager should be immediately fired due to selling old bakery

If I could rate it 0 stars I would but I can't!! Whoever was working on the 30/04/2026 16:15 they have horrendous manners and attitude and do not know how to serve customers!! Very rude attitude. The drink is perfect thought just a shame it was made by someone with such bad manners. Disappointed with my experience today. Normally the staff are cheerful, however the two on today was not.

The doughnut was hard and stale. It claimed to have raspberry jam, but was full of custard with a small lump of hard red stuff on the outside.
The lemonade is revolting because it uses sucralose instead of sugar.
Friendly staff in the Chelsea & Westminster Hospital Starbucks, but awful food.

I am a university student and I use my uni days app to help save money, every time I go to Starbucks on a Tuesday for the £2 tall drink they don’t except my Starbucks code, some places do some places don’t, what is the point of having a discount to be told you can’t use it, DISGUSTING, Starbucks please SORT YOURSELFS OUT, with the prices of everything now, you could at least let a girl use use the discount code to save abit of money Or DONT ADVERTISE IT !!!!!!!!! (This is why Costas is better)

I wanted a nice cup of tea before embarking on a train journey. Customers do not appreciate a big bucket of tea (with price to match) for three reasons. 1) they may be, like me, on a budget, and not wish to pay c£7 for 2 inelegant buckets of tea!! 2) On a journey, the customer may not want to drink the equivalent of 5 cups of tea as there may not be a toilet to hand 3) they may like a decent cup of tea - in a cup - with decent oat milk (not the variety used in my cup). But the main issues are not the milk, it is the sizing and pricing. It seems that capitalism always comes first - customer satisfaction at bottom of list of priorities!

Went to the newly opened Starbucks at Newcastle Silverlink North Bound today and I witnessed a staff saying she put too much ice on an iced drink she was making then proceeded to take some ice out of the cup with her bare hand. She then used her finger to scrape off some whip cream on the other drink she was making. Very poor hygiene!! Safe to say I will not be ordering anything if she is on shift!!!

Bunch of gangsters running this dodgy business
Regretted every penny spent here

£3.05 for a mediocre single espresso in a supermarket branch is too much.
This is around 15% more than Caffe Nero or Costa with the former having much better coffee.

Fantastic experience as always within the Starbucks Thornaby branch always lovely staff and particularly mollie who always has a smile on her face thank you

Starbucks coffee, is machine made, not birista made, there's a big difference.

Kourtney at Benton, Newcastle Starbucks should not be in a customer service role. Appalling service. Challenging a 13 year old girl who mistaken a strawberry refresher for a pink drink. Rolling her eyes and completely rude and awkward when there was no need to be. My daughter felt like she was being interrogated and it ruined her whole experience of a mid week treat. The branch was untidy and I certainly won't be visiting that store again. You are a not a good representative to Starbucks and should be sent on a customer service skills course Kourtney. I certainly wouldn't hire you that's for sure!

Waste of money
Drink is full of ice and hardly any drink inside the cup
Never purchase cold drink from Starbucks
Canary Wharf

Leeds branch
Bad customer service- waited 5mins for 1 of 3x staff behind counter to even acknowledge me. They were all at the other end preparing drinks.
Tried to scan my Starbucks code and pay using a gift card - apparently not allowed. 1x gift card wasn't enough to pay for my coffee but luckily I have another gift card. Was then told I was only allowed to use 1x gift card against my coffee!!! What the heck!! I didn't have any issues last time I used it a couple of months' ago. I've also noticed the company doesn't reply to reviews! 😂. Once I use up my gift card, I won't be getting anymore for this company. Cafe Nero is more efficient and consumer friendly.

Male Member of staff refused to use tongs or wear gloves when handing my food.

North terminal Gatwick airport

Disgusting experience. Whilst waiting for drink, Barista COUGHED on everything. Hacking cough, sounded really very ill. Coughed whilst opening the milk, coughed in the pouring milk, coughed on the cups, coughed putting the milk in the jugs, coughed pouring milk from the jug, coughed preparing food, shouting customers names and putting drinks on the counter. I got a refund and left, truly disgusted that someone had not sent the poor girl home, but had instead left her coughing over all food, drinks, cups, plates, machines, utensils.

Why anyone would go to a Starbucks in the UK to pay £7 for a cheap, flat tasteless coffee is anyone's guess! Go to Latvia/Riga and taste what a real premium coffee tastes like!

We usually come to Starbucks on the A14. We decided to stop for a coffee at Starbucks on the A14 southbound on Easter Monday. We were very happy it was open. However, both my partner and I were extremely disappointed with our coffees. They were hot but both weak and not as nice as the one we had yesterday in Starbucks in Costessey in Norwich. That was reallly nice and had a lovely coffee aroma. This one today was a bad experience. Also… there wasn’t any chocolate sprinkles to put on my cappuccino. The lady behind the counter did try to find a replacement, but only had chocolate syrup. I appreciated her assistance but the chap that made the coffees needs more training. Very disappointed!

Poor coffee miserable staff dirty tables never once cleaned
Goto Caffè Nero or anywhere but trip off starbucks

I told the lady I want a cookies and cream frappe-chino with chocolate sauce in the cup I get the drink and there is no chocolate sauce in it so I tell her and she say it says white chocolate sauce and she says ok and walks away then I get it back with white chocolate sauce in it so I said you didn’t put chocolate sauce in it so then I tell a different person and they take it and say I’ll make you a different one but they don’t they just keep it and then put loads of white chocolate sauce on it then I go up to them again and then I say I want chocolate sauce not white chocolate and then I hear them gossiping saying that I said I wanted white chocolate sauce on it I finally get and sit back down and they just put a mix of caramel and chocolate sauce on it with the white chocolate sauce still on it it was disgusting the Starbucks I went to was at Thorpe park Leeds