Was delivered wrong size mattress, which was my fault. Emailed them to arrange collection and re-delivery of right size, and offered to pay the courier costs. Have ignored my emails whilst they hide b... Voir plus
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Lisez les avis des autres
Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Voir plus
L'entreprise a répondu
My matress was delivered on time,I am very pleased with it ,so comfortable I would not hesitate to buy from you again .
No issues with delivery. Very well packaged. 8 months of use, and turning the Mattress regularly, no sagging or any other issues! Really happy With My purchase! I'll happily purchase from Starlight... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matelas
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de meubles
- Magasin de meubles de chambre à coucher
À propos de Starlight Beds
Écrit par l'entreprise
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Coordonnées de contact
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Royaume-Uni
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,3
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very comfortable mattress…
Very comfortable mattress for a great price. It arrived within the stated time frame. Really pleased with the service,
14 juillet 2026
Réponse de Starlight Beds
Good morning,
Thank you very much for leaving us this 5 star review! We are happy to hear that you are pleased with the service, and that you are finding the mattress comfortable!
Kind regards,
Megan
Réponse de Starlight Beds
Good Morning,
Thank you so much for leaving us this lovely 5 star review! We are so glad that you like our mattress, and that our delivery partners delivered as promised!
Kind regards,
Megan
Great quality on the mattress great…
Great quality on the mattress great service and excellent delivery had my mattress delivered the next day and excellent service over the phone definitely ordering from here again.
Thank you.
27 juin 2026
Réponse de Starlight Beds
Good afternoon,
Thank you very much for leaving us this lovely 5 star review! We are really glad to hear that the service was great, and the delivery was as expected! It's also great that the customer service was excellent for you. If you can remember who helped you, please let us know, and we can pass these comments on to our team.
Kind regards,
Megan
I very rarely leave reviews but I must…
I very rarely leave reviews but I must make an exception here. I'm so pleased with my mattress. I must admit I was abit dubious because because of the price but I have to say I would 100% order again, the mattress its self is so bouncy but firm and i have already recommended to my friend. If you're looking for comfort at a reasonable price then look no further 😉 the delivery was so fast too.
18 juillet 2026
Avis spontané
Réponse de Starlight Beds
Good Morning,
Thank you so much for leaving us this lovely and very thoughtful review! We are so glad that you are liking the mattress, and have even recommended us to your friend! We strive to deliver great value for money here at Starlight Beds, so we are glad that this message resonated with you.
Kind regards,
Megan
Really easy to use website and fast…
Really easy to use website and fast delivery
21 juillet 2026
Avis spontané
Réponse de Starlight Beds
Good morning,
Thank you very much for leaving us this 5 star review! We are happy to hear that you like the website and found it easy to use! We will pass this feedback back over to our team.
Kind regards,
Megan
This mattress was really comfortable…
This mattress was really comfortable and was a really good price. It was delivered within 3 days as promised
17 juillet 2026
Avis spontané
Réponse de Starlight Beds
Good morning,
Thank you for taking the time to leave us this lovely review! We are glad to hear that you are finding the mattress comfortable, and that it was delivered efficiently!
Kind regards,
Megan
The Mattresses were the perfect size…
The Mattresses were the perfect size for us. They arrived quickly and are perfect in every way.
21 juin 2026
Réponse de Starlight Beds
Good morning,
Thank you very much for leaving this lovely review! We are glad that the mattress was the perfect size, and was what you are looking for! Reviews like yours help future customers know they are making the right decision.
Kind regards,
Megan
Only fit for the dump!
The mattress I purchased is nothing like I expected. The “memory foam” top feels like a single, thin layer of fabric and it does nothing to stop you from hearing or feeling the springs. Unfortunately I opened the plastic cover to feel it, so I’m unable to return it- it’s only fit for landfill.
8 juillet 2026
Réponse de Starlight Beds
Hi,
Thank you for taking the time to share your feedback. We're very sorry to hear that the mattress did not meet your expectations. It does look like the mattress you received was a budget mattress, so this does have fewer comfort fillings that our higher end mattresses. As our mattresses do have a bonnell spring interior, it is expected that they will be heard to a certain extent.
However, if you could reach out to us on help@starlightbeds.co.uk, we would like the opportunity to be able to make this right for you!
Kind regards,
Megan
Came quicker than I expected and great…
Came quicker than I expected and great quality for a really great price.
10 juillet 2026
Avis spontané
Réponse de Starlight Beds
Good Morning,
Thank you very much for leaving us this great review. Quality for money is something that we strive for here at Starlight Beds so we are glad that this is being achieved.
Kind regards,
Megan
Excellent product matching expectations
Very quick delivery following the clear online ordering process. Mattress is good quality, matching the online description. Overall, exactly what I was looking for. Thank you
6 juillet 2026
Réponse de Starlight Beds
Good Morning,
Thank you very much for reaching out and leaving us this review. We are so glad to hear that you are enjoying the mattress, and you managed to find what you needed!
Kind regards,
Megan
The mattresses are very comfortable and…
The mattresses are very comfortable and soft. It makes you wanna go back and lay on it after a long day.
15 juillet 2026
Avis spontané
Réponse de Starlight Beds
Hello,
Thank you so much for taking the time to leave us a lovely review. We are glad to hear that you are loving the item! Giving customers a good nights sleep is one of the key reasons why we keep going!
Kind regards,
Megan
Réponse de Starlight Beds
Hi Mark,
Thank you for your review.
We're so pleased you found great value in our children's mattresses. We really appreciate your support and hope they provide many comfortable nights ahead!
Kind regards,
Lillia
Arrived fast
Arrived fast , well packaged and great quality mattress for my sons bed..comfortable
29 juin 2026
Réponse de Starlight Beds
Hi Allison,
Thank you for your lovely review!
We're so pleased to hear your son's mattress arrived quickly, was well packaged, and met your expectations for quality. It's wonderful to know he's finding it comfortable. We really appreciate your support and hope he enjoys many great nights' sleep on his new mattress.
Kind regards,
Lillia
Great service
Quick delivery of well packaged product. New mattress is really comfy. Thank you
13 juin 2026
Réponse de Starlight Beds
Hi Sonia,
Thank you so much for your wonderful review!
We're delighted to hear your mattress arrived quickly, was well packaged, and most importantly, that you're finding it really comfortable. It's fantastic to know you're happy with your purchase.
Thank you for choosing Starlight Beds, and we hope you enjoy many restful and comfortable nights' sleep!
Kind regards,
Lillia
The mattress was delivered promptly
The mattress was delivered promptly the only criticism I have is that the pattern that was advertised was not the same as delivered.
But apart from that everything was fine.
30 juin 2026
Réponse de Starlight Beds
Hi George,
Thank you for taking the time to leave us a review.
We're pleased to hear your mattress was delivered promptly and that you're happy with your purchase overall. We're sorry to hear the pattern differed from what you were expecting. Please don't hesitate to contact our customer service team(info@thesleeppeople.co.uk), and we'll be more than happy to look into this for you and work towards a resolution.
Thank you again for your feedback, and we hope you enjoy many comfortable nights' sleep on your new mattress.
Kind regards,
Lillia
Very quick delivery and a good
Very quick delivery and a good, quality mattress for the price.
29 juin 2026
Réponse de Starlight Beds
Hi Ian,
Thank you for your lovely review!
We're delighted to know you found your mattress to be great value and that it arrived promptly.
Kind regards,
Lillia
Satisfied customer
Easy to order, great choice of mattresses at good prices.
Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
3 juillet 2026
Avis spontané
Réponse de Starlight Beds
Hi Sheila,
Thank you for your wonderful review!
We're delighted to hear you found the ordering process easy and were happy with the choice, quality, and speedy delivery. Thank you for the recommendation, we really appreciate your support.
Kind regards,
Lillia
Great experience
Great experience, fast delivery & beds are great value for money. Would definitely buy from here again
28 juin 2026
Réponse de Starlight Beds
Hi Lisa,
Thank you for your lovely review!
We're so pleased you had a great experience and were happy with the fast delivery and great value. We really appreciate your support and look forward to seeing you again!
Kind regards,
Lillia
Great mattress
Great mattress fab price wasn't expecting it to be that good for the price but it's really good quality and thick. Would definitely buy again from these.
1 juillet 2026
Avis spontané
Réponse de Starlight Beds
Hi Emma,
Thank you for your fantastic review!
We're so pleased the mattress exceeded your expectations and that you're happy with the quality and value. We really appreciate your support and look forward to welcoming you back again!
Kind regards,
Lillia
Very helpful and efficient
Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly
Would thoroughly recommend this company.
10 juin 2026
Réponse de Starlight Beds
Hi!
Thank you so much for leaving us this lovely review! We are so glad to hear that the customer service for your order was great! If possible, would you be able to let us know who it was that you spoke with, that way we can make sure that they get the praise that they deserve!
Have a wonderful day!
Kind regards,
TSP
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