Starlight Beds Avis 

1 708
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Was delivered wrong size mattress, which was my fault. Emailed them to arrange collection and re-delivery of right size, and offered to pay the courier costs. Have ignored my emails whilst they hide b... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My matress was delivered on time,I am very pleased with it ,so comfortable I would not hesitate to buy from you again .

Noté 5 sur 5 étoiles

No issues with delivery. Very well packaged. 8 months of use, and turning the Mattress regularly, no sagging or any other issues! Really happy With My purchase! I'll happily purchase from Starlight... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de meubles
  6. Magasin de meubles de chambre à coucher

À propos de Starlight Beds

Écrit par l'entreprise

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(1 708)

330 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery. Bought it for my caravan very comfortable would recommend it great buy 👍👍

23 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hello,

Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our delivery partners are delivering a fantastic service to our customers! We are also glad to hear that you are finding the mattress very comfortable!

Have a lovely day!

Kind regards,
Megan

Noté 5 sur 5 étoiles

Great quality

Great quality

27 mai 2026
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Réponse de Starlight Beds

Hi Martin,

Thank you for your review!

We're delighted to hear that you're happy with the quality of your mattress. Providing products that our customers can trust and enjoy is always our goal, so your feedback is greatly appreciated.

Thank you for choosing us!

Kind regards,
Lilllia

Noté 1 sur 5 étoiles

Mattress only lasts 1.5years

Mattress only lasts 1.5years, slopes down one side, can see one side of mattress lower than the other, when sleeping it rolls you into the middle, DO NOT BUY from here, no after sales service and mattress not built to last, have emailed returns is within 14 days ONLY even when mattress not FIT FOR PURPOSE

23 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Kerry,

We're sorry to read of your disappointment and apologise that your experience has not met expectations.

Our mattresses are covered by a 12-month warranty against manufacturing defects, and we'd be happy to review any concerns you may have. As we are unable to identify your order from this review, please email us at info@thesleeppeople.co.uk with your order details and photos of the issue, and a member of our team will be happy to investigate further.

We take all customer feedback seriously and look forward to the opportunity to assist you.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

lovely mattress

lovely mattress - great price- quick delivery

19 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Thomas,

Thank you for your wonderful review!

We're delighted to hear that you're pleased with your new mattress and that you found it to be great value for money. It's also lovely to know that your order arrived quickly.

We really appreciate your feedback and your support.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great price quick delivery and great…

Great price quick delivery and great updates. Will use them again

16 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Maz,

Thank you for your wonderful review!

We're delighted to hear that you were pleased with the price, delivery speed, and the updates throughout the process. Keeping our customers informed is something we take great pride in, so it's lovely to know that it made a difference.

We look forward to helping you again in the future!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Very happy customer my daughter is so…

Very happy customer my daughter is so happy and says it so comfortable quick delivery

10 juin 2026
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Réponse de Starlight Beds

HI Lucy,

Thank you for your lovely feedback!

We're so pleased to hear that your daughter is happy with her new mattress and finding it wonderfully comfortable. It's also great to know that the delivery was quick and hassle-free.

Hearing that we've helped create a happy customer makes our day!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Good deal

Easy to place order, good clear informatìon, prompt delivery, product quality was very good, and was a great reduced price! Very happy customer.

8 juin 2026
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Réponse de Starlight Beds

Hi Karen,

Thank you for such a lovely review!

We're delighted to hear that you found the ordering process straightforward, the information provided clear and helpful, and that your mattress arrived promptly. It's even better to know that you're pleased with the quality and were able to take advantage of a great offer.

We're thrilled to have such a happy customer, thank you for choosing us!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Exceptional quality and price

This is the fourth mattress I have bought off starlight beds the quality is very good and you can't beat them on price . Would well recommend to anyone thinking of buying a mattress

22 mai 2026
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Réponse de Starlight Beds

Hi Barnett,

Thank you so much for your continued support!

The fact that you've chosen us for your fourth mattress really is the highest compliment we could receive. We're delighted to hear that you've consistently been impressed with the quality and value we offer. Your recommendation means a great deal to us, and we're incredibly grateful for your loyalty.

Thank you for being such a valued customer!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Starlight beds

Quick delivery quality product

8 juin 2026
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Réponse de Starlight Beds

Hi Joanne,

Thank you for your kind review!

We're so pleased to hear that your order arrived quickly and that you're happy with the quality of your mattress. We take great pride in offering products our customers can rely on, so your feedback is greatly appreciated.

Thank you for choosing us!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Very easy to purchase

Very easy to purchase, EXCELLENT price and really great mattress.

2 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Carly,

Thank you for the wonderful review!

We're delighted to hear that you found the ordering process quick and easy, secured an excellent price, and are pleased with your new mattress. It's always fantastic to know when we've delivered a smooth experience from start to finish.

Thanks for taking the time to share your feedback!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Fast delivery and item

Fast delivery
Great value
Great mattress

6 juin 2026
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Réponse de Starlight Beds

Hi Carlos,

Thank you for your fantastic feedback!

We're so pleased to hear that you were happy with the fast delivery, great value, and, of course, your new mattress. Knowing we've helped make your shopping experience a positive one means a lot to us.

We really appreciate your support and hope you enjoy!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Amazing company

Amazing company.
Mattress was delivered quickly and is super comfy

17 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hello,

Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our delivery partners are delivering a fantastic service to our customers! We are also glad to hear that you are finding the mattress very comfortable!

Have a lovely day!

Kind regards,
Megan

Noté 5 sur 5 étoiles

Excellent value mattress for the kids

Excellent value mattress for the kids. Delivery was super fast. Quality is excellent

30 mai 2026
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Réponse de Starlight Beds

Hi Andy,

Thank you for the fantastic review.

We’re delighted to hear the mattress is great value for your kids and that you were impressed with both the quality and the super-fast delivery. Enjoy, and thanks again for your support!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Excellent Service …

Fast efficient service - recommended seller.

3 juin 2026
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Réponse de Starlight Beds

Hi Anne,

Thank you for your feedback.

We’re so pleased to hear you found the service fast and efficient. Your recommendation means a lot to us, thanks for choosing us!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Recently purchased a single Matress

Recently purchased a single Matress.
Excellent service and quality

3 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Louise,

Thank you for your lovely feedback. We’re delighted to hear you’re happy with both the quality of your mattress and the service you received.

We really appreciate you taking the time to share your experience!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Arrived on time great value for money

Arrived on time great value for money

28 mai 2026
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Réponse de Starlight Beds

Hi Audrey,

Thank you for your feedback.

We’re delighted to hear everything arrived on time and that you found it to be great value for money. We really appreciate your support!

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Amazing bed

Amazing bed. Stunning pink suede bed.

4 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Vicky,

Thank you for the lovely review.

We’re thrilled to hear you love your new bed! The pink suede finish is certainly a stunning choice, and we’re so pleased you’re happy with it.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Pleased with my purchase so so good…

Pleased with my purchase so so good delivered on time no problems thank you

29 mai 2026
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Réponse de Starlight Beds

Hi June,

Thank you for your lovely feedback!

It’s great to hear you’re pleased with your purchase and that everything arrived on time without any issues.

Enjoy your new mattress, and thank you for choosing us.

Kind regards,
Lillia

Noté 1 sur 5 étoiles

Mattresses did not arrive and trying to…

Mattresses did not arrive and trying to get your money back is Horrendous, Stay clear.

5 juin 2026
Avis spontané
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Réponse de Starlight Beds

Hi Barbara,

Thank you for your feedback.

We’re very sorry to hear about your experience. This certainly isn’t the level of service we aim to provide.

We’d really like the opportunity to investigate what happened with your order and any refund concerns.

Please contact our team at info@thefoampeople.co.uk with your order details, and we’ll be happy to look into this for you and work towards a resolution.

Kind regards,
Lillia

Noté 5 sur 5 étoiles

Great mattress

Was very surprised with my mattress was so easy to unwrap

29 mai 2026
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Réponse de Starlight Beds

Hi Donald,

Thank you for your lovely feedback!

We’re glad to hear the mattress was so easy to unwrap and set up. Sometimes the simple things make all the difference!

Kind regards,
Lillia

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