Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smo... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phon... Voir plus
L'entreprise a répondu
Excelente atención la de Brian Amorim, atención personalizada 100% desde el inicio para la exploración hasta ahora que ya soy cliente de ellos…. Me acompañó en todo el proceso, no lo cambio por nadie
L'entreprise a répondu
Our office had an excellent experience with Slice. Dylan our tech was amazing. Eric Vaughn our sales rep provided us with a solution to our current situation. Highly recommend Slice to anyone in need... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de paiement par carte de crédit
- Services aux entreprises
- Fournisseur d'équipements Eftpos
- Service de paiement
Écrit par l'entreprise
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Écrit par l'entreprise
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Coordonnées de contact
15 Main Street, 07733, Holmdel, Etats-Unis
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Excellent
664 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Grateful to Brian Amorim
Grateful to Brian Amorim, excellent service, and very detailed with each explanation without a doubt 10/-10
4 juin 2026
Avis spontané
System is too complicated
System is too complicated. I have other POS IN the past and they weren’t have as difficult as this one . Very frustrating and disappointed in the product.
3 juin 2026
Avis spontané
Réponse de Slice
We're sorry to hear that your experience with the POS system has been frustrating.
We understand that transitioning to a new system can be challenging, especially when it differs from platforms you've used in the past. Our goal is to provide a solution that helps businesses operate more efficiently, and we regret that the system has felt overly complicated for you.
We value your input and would appreciate the opportunity to better understand the specific features or processes that have been difficult to navigate. Our support team is available to provide additional training, guidance, and resources to help make the system easier to use and ensure you're getting the most out of your POS solution.
Thank you for your honest feedback. We are continuously working to improve both our products and customer experience, and comments like yours help us identify areas where we can do better.
Do not waste your time
I am extremely disappointed with my experience with Slice Merchant Services.
Our business was informed that processing fees would be passed on to customers and that any overages beyond our agreed monthly amount would be refunded. However, we have experienced charges that do not match what was represented to us, and despite multiple attempts to resolve the issue, communication has been poor.
I have reached out numerous times seeking clarification and assistance regarding billing concerns. The lack of timely responses has created unnecessary stress and has impacted our business operations.
What concerns me most is not only the billing issues but also the difficulty in obtaining clear answers and support. Businesses rely on transparency, accurate billing, and responsive customer service. In my experience, those expectations have not been met.
I encourage any business considering this company to carefully review all agreements, monitor statements closely, and obtain written confirmation of all fee structures and refund policies.
I hope this review encourages the company to improve its communication, transparency, and customer support processes.
2 juin 2026
Avis spontané
Réponse de Slice
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
At Slice Merchant Services, we strive to provide transparent pricing, clear communication, and responsive support to all of our clients. We understand how frustrating billing concerns can be, especially when there is uncertainty regarding fees, refunds, or account activity.
While processing programs and fee structures can vary based on account setup and transaction activity, we believe every client deserves a clear explanation of any charges and prompt responses to their questions. We regret that you felt unsupported during your efforts to seek clarification.
We value your feedback and would appreciate the opportunity to review your concerns in detail. Please contact our Client Services team directly at Bruce@startslice.com so we can investigate your account, address any misunderstandings, and work toward a resolution.
Thank you for bringing these concerns to our attention. Feedback such as yours helps us continue improving our communication, transparency, and overall customer experience.
Absolutely terrible experience.
Absolutely terrible experience.
As a small business owner, I trusted this company to provide transparent merchant processing and honest pricing. After reviewing my statements, I discovered a mysterious adjustment of nearly $6,000 that dramatically reduced my deposits.
To make matters worse, I have been unable to get a clear explanation or timely response regarding this charge. When thousands of dollars are missing from a business account, business owners deserve immediate answers, not silence.
I am now spending my own time investigating charges that should have been clearly disclosed and explained from the beginning. The lack of transparency, communication, and accountability has been extremely frustrating.
I would strongly encourage any business owner considering this company to thoroughly review every statement and every agreement before signing anything.
Very disappointed with my experience.
2 juin 2026
Avis spontané
Réponse de Slice
Thank you for bringing this matter to our attention. We understand how concerning it can be to see an unexpected adjustment on your account, especially when it impacts your business's cash flow.
We take concerns regarding account activity, pricing, and transparency very seriously. While certain adjustments can occur for reasons such as chargebacks, funding holds, processing reviews, or account reconciliations, we recognize the importance of providing clear explanations and timely communication when questions arise.
We apologize for any frustration caused by your experience and for any delays in receiving the information you were seeking. Our goal is always to support our merchants with responsive service and complete transparency. Please reach out to Bruce@startslice.com to continue your conversation to remedy
the rep was very thorough walking me through the steps to verify my dejavu was working correctly
great customer service from two reps. thank you
22 mai 2026
Réponse de Slice
We’re so glad to hear that our team was thorough in guiding you through the steps and ensuring your Dejavoo was working properly. Providing clear, reliable support is always our goal.
We truly appreciate your recognition of both reps and your trust in us—don’t hesitate to reach out if you ever need anything else!
Excelente atención la de Brian Amorim
Excelente atención la de Brian Amorim, atención personalizada 100% desde el inicio para la exploración hasta ahora que ya soy cliente de ellos…. Me acompañó en todo el proceso, no lo cambio por nadie
26 mai 2026
Avis spontané
Réponse de Slice
¡Muchísimas gracias por tu comentario! Nos alegra enormemente saber que tu experiencia ha sido tan positiva. Brian Amorim se destaca precisamente por su dedicación y atención personalizada, y nos enorgullece saber que te acompañó en cada etapa del proceso.
Gracias por confiar en nosotros—seguiremos trabajando para brindarte siempre el mejor servicio.
Lauren is wonderful
Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smoothly. Machine is easy to use. Guy who set it up was very courteous and polite.
4 mai 2026
Avis spontané
Réponse de Slice
We’re thrilled to hear that Lauren was able to provide the clarity and honesty you deserved, especially after your previous experience. Making our clients feel comfortable and confident in their decision is incredibly important to us.
It’s also great to know that the delivery and setup went smoothly and that our team made a positive impression. We truly appreciate your trust and are here for you every step of the way!
It’s too much confusion About the…
It’s too much confusion About the number every day
It’s never match the number that we do for the number that the deposit to the account
Plus, the system is always acting up when you place an order it doesn’t show For the chef in the kitchen
1 mai 2026
Réponse de Slice
We’re sorry to hear about the confusion you’ve been experiencing. Issues with mismatched numbers and orders not appearing in the kitchen can be very frustrating, and we understand how disruptive that is to your daily operations.
We’d like to look into this for you as soon as possible and make sure everything is working correctly. Please reach out to Bruce@startslice.com so we can review your setup, identify the cause, and get things running smoothly again. We appreciate you bringing this to our attention and are here to help resolve it.
the guy helped with with every detail i…
the guy helped with with every detail i understood what to do easily
21 mai 2026
Réponse de Slice
We’re happy to hear that everything was explained clearly and that you felt confident moving forward. Providing detailed, easy-to-understand support is always our goal. If you need anything else, we’re here to help!
Kevin my sales rep was great! answered all my questions
Kevin my sales rep was very accommodating. He came to set up the system & answered all of my questions
21 mai 2026
Réponse de Slice
We're glad to hear that Kevin provided such accommodating service. It’s great that he was able to set up your system smoothly and answer all your questions. We’ll be sure to share your kind words with him!
They fixed the problem fast
21 mai 2026
Réponse de Slice
We’re glad to hear the issue was resolved quickly. If there’s anything else you need, we’re always here to help.
Very well explained
Very well explained. She knows a lot how to set up the new hardware and the procedure to create invoices.
18 mai 2026
Réponse de Slice
We are glad you found the explanation clear and helpful. It’s great to hear that the guidance on setting up the new hardware and creating invoices met your expectations. If you ever need further assistance, we are always happy to help.
The representative was very awsome and…
The representative was very awsome and the best to work with Brian Amorim
18 mai 2026
Réponse de Slice
We're thrilled to hear that you had such a great experience. Brian Amorim truly goes above and beyond to provide the best service possible, and we’re glad it showed. We appreciate your feedback and look forward to working with you again in the future!
Réponse de Slice
Thank you for the kind words!
Slice Merchant total waste of money
my agreement with Slice Merchant Company. When I signed up in November, I was explicitly told there was no lease and only a monthly fee of $29.99, with no hidden charges. However, after several months, unexpected fees kept appearing, and the customer service has been unresponsive. I was never informed this was a lease or that I would be locked into a 48-month term. This is misleading and, frankly, feels fraudulent.and now when I want to stop this service they said we cant do nothing we r just processing company we can stop the processing service. But your agreement with the slice,you have to call there. But slice company dont have the phone number only they gave the email address to email them all this is scam..and that email even its not work. I cant send the email. I called Bruce he dont want to answer my calls and did connect who he called me as business accounts manager. I texted him and calling him but both of them no response. And now Bruce he replied me here. WoW what a company. Continue took money from my businesses account. Even new account was 0 charge. Bruce plz dont misleading people.
12 mai 2026
Réponse de Slice
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how upsetting unexpected fees and confusion regarding your agreement can be.
At Slice Merchant Services, we strive to clearly explain all account terms and equipment agreements during the onboarding process. We regret that your experience left you feeling misinformed and unsupported. We also understand your concerns regarding communication and the difficulty you experienced while trying to resolve the issue.
We would appreciate the opportunity to review your account details and help clarify the situation. Please contact us directly at Bruce@startslice.com so you can be assisted further and work toward a resolution.
Your feedback is important to us and helps us improve our customer experience.
Jeff has been amazing and my experience…
Jeff has been amazing and my experience with Jamey is always super easy. Will definitely refer to my small business friends
1 mai 2026
Réponse de Slice
We’re so glad to hear Jeff and Jamey have made your experience such a positive and easy one. Your trust and referrals mean a great deal to us, and we truly appreciate your support of Slice Merchant Services and fellow small businesses.
Always responsive and very helpful
7 mai 2026
Réponse de Slice
We are so happy to hear you have been satisfied with us. We value your partnership and look forward to speaking with you again in the future.
Her positive attitude and enthusiasm…
Her positive attitude and enthusiasm make me a pleasure to do business with the company. I would give her my highest recommendation..
7 mai 2026
Avis spontané
Réponse de Slice
Thank you so much for your kind words and recommendation! Providing excellent service is always our goal, and we truly appreciate your support and trust in our team.
It took several calls to get my loan…
It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phone call, can be challenging. And very costly if no one calls me and losing a airport schedule because of the time not being available.
Once Alex finally calls me back, we were able to track down the application I had submitted. And has been sent in for future review.
7 mai 2026
Réponse de Slice
Thank you for your feedback. We sincerely apologize for the delay in communication and understand how valuable your time is, especially while managing a busy taxi service. Missing a scheduled callback is not the experience we want for our customers.
We’re glad Alex was ultimately able to connect with you, locate your application, and move it forward for review. Your feedback helps us improve, and we appreciate your patience throughout the process.
Got a rep that found the number need to…
Got a rep that found the number need to get PCI certified. Well done!
7 mai 2026
Réponse de Slice
Thank you for the great review! We’re glad our representative was able to help you get the information needed to complete your PCI certification. We appreciate your business and are always here to support you whenever you need assistance.
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