Slice Avis 664

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Lauren is wonderful. She explained everything in detail. I hesitated to switch because the last company lied to me about fees. She made me feel comfortable with switching. Delivery and set up went smo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It took several calls to get my loan agent to give me a call back. I even had an 0930 appointment for Alex to call. As the owner of a very busy taxi service, even setting aside 10 minutes for a phon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excelente atención la de Brian Amorim, atención personalizada 100% desde el inicio para la exploración hasta ahora que ya soy cliente de ellos…. Me acompañó en todo el proceso, no lo cambio por nadie

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our office had an excellent experience with Slice. Dylan our tech was amazing. Eric Vaughn our sales rep provided us with a solution to our current situation. Highly recommend Slice to anyone in need... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement par carte de crédit
  2. Services aux entreprises
  3. Fournisseur d'équipements Eftpos
  4. Service de paiement

Écrit par l'entreprise

Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.

Get Paid Smarter with Slice Merchant Services

Écrit par l'entreprise

Reliable Merchant Services Built for Business Growth
Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

664 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My boy Justin Elliot got me set up with…

My boy Justin Elliot got me set up with a clover system first time using it and he helped me from beginning to end definitely love the customer support he gave me and 1 million percent when I open more businesses Justin will be the one I call

2 février 2026
Avis spontané
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Réponse de Slice

Love to hear that. Justin getting you set up right from day one is exactly how it should be. We appreciate the trust and when you open those next businesses, we’ll be ready.

Noté 5 sur 5 étoiles

Slice 这家公司真的太棒了,Jeff 值得信赖

Slice 这家公司真的太棒了,机器都不卡,你只要把价钱打进去,其他都是让客人自己去操作,非常方便,客人都很喜欢这款机器,感觉很高科技。特别是我的代理人Jeff ,为人诚恳,24小时为客人服务,就算在度假时间也为我提供优质的服务. 值得我为大家推荐!!!

2 février 2026
Avis spontané
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Réponse de Slice

当然可以。这里是一条简短、同语言的回复:
非常感谢您的认可与推荐!能为您提供顺畅、高效的服务是我们的荣幸,Jeff 也会非常感激您的肯定。今后我们会一如既往地为您提供优质支持。

Thank you very much for your recognition and recommendation! It’s our pleasure to provide you with smooth and efficient service, and Jeff will truly appreciate your kind words. We look forward to continuing to support you.

Noté 5 sur 5 étoiles

Excellent service

8 janvier 2026
Avis spontané
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Réponse de Slice

Thank you! We truly appreciate your feedback and are glad you had a great experience.

Noté 5 sur 5 étoiles

Lauren was very helpful and still is…

Lauren was very helpful and still is everytime I need her. Great customer service

10 décembre 2025
Avis spontané
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Réponse de Slice

Glad Lauren’s been helpful whenever you need her. We appreciate you taking the time to share that.

Noté 5 sur 5 étoiles

I’ve owned my restaurant for over 15…

I’ve owned my restaurant for over 15 years. I’ve been with the same processing company, being way overcharged until Eric from Slice came along. Best customer service EVER
No more high Fees!!!
Everything he said would happen
DID! I’m a very happy customer and saving thousands a year

29 janvier 2026
Avis spontané
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Réponse de Slice

Glad Eric was able to step in and make a real difference. Cutting the high fees and delivering exactly what was promised is what we aim for. Appreciate you sharing your experience.

Noté 5 sur 5 étoiles

Our experience has been great within Slice

Our experience has been great with Slice. Very simple onboarding. No BS. And very responsive when problems arise. Thanks to Chris Ballone for helping us get going and being there to answer any questions.

29 janvier 2026
Avis spontané
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Réponse de Slice

we appreciate you sharing this. Simple onboarding, straight answers, and being responsive is exactly the experience we aim to deliver. Glad Chris was able to get you up and running smoothly and be there when you needed support.

Noté 5 sur 5 étoiles

This is the best company ever they made…

This is the best company ever they made this very easy on me. I appreciate everything they’ve done in. My life is a lot easier.

23 janvier 2026
Avis spontané
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Réponse de Slice

Thank you for sharing this. We’re glad we could make things easier for you and appreciate you taking the time to let us know.

Noté 5 sur 5 étoiles

Absolutely the best experience ever

Absolutely the best experience ever. I will recommend you ot all my family and friends...if you give me the iPad 🤣🤣

23 janvier 2026
Avis spontané
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Réponse de Slice

Thank you so much, we really appreciate the recommendation. We will follow up on the iPad for you.

Noté 1 sur 5 étoiles

Slice lies

Slice representative lied to me from the beginning by telling me that Slice would reimburse us for Clover charges on a monthly basis. They did not. The did not cover the monthly service charge as promised and they did not cover the lease charges as promised. When I reached out to question the representative, my requests to speak to him were ignored. I never received a response ever from my rep. I finally contacted Slice through the app and they contacted me with a level 1 help desk that could not help me. I had to insist several times (10) with the help person that I needed to speak with someone above them. I was finally given the opportunity to speak to a higher level person but not directly. The level 1 person spoke to someone else and kept returning to the call after speaking to them. So don't expect you will get much help from Slice after signing a contract. They also did start paying their promised reimbursement, but only for 4 months and not paying for the missed reimbursed amounts. They then stopped. I was able to contact them again after 4 months of trying and I told them again that they were not covering their portion of reimbursements. They started again, but did not reimburse for what they had missed. Just started reimbursing from the time I got in touch with them. This happened again two more times. Same sequence of on again off again in the same pattern and never catching up their owed amounts. I finally recently contacted them and asked to have my account closed because Slice never honored their part of the contract. Slice said they would charge me about $500 for ending the contract earlier than promised. So now I am being charged for Slice's poor performance and breaking of the contract because I want to end the contract with them. Honestly, stay away from the company. They are a very unreliable and hard to work with company. They will do everything they can not to honor their contract and will hold you to every aspect of your part. Be ware!!

22 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Get Another POS System

Been months of trying to cancel and continue being charged yearly fees. Representatives take forever to contact you back and help. Worst experience ever with these machines. Fees were outrageous as well! Not statsified at all, and do NOT recommend - do yourself a favor and consider another POS system!!!
Dateed today but issue has been going on for over 6 months of trying to get in touch with someone to cancel.

20 janvier 2026
Avis spontané
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Réponse de Slice

We’re very sorry to hear about your experience and appreciate you sharing your concerns. We understand how frustrating this situation has been, and we sincerely apologize for the inconvenience and stress it has caused.

We’d like to provide some clarification while remaining respectful of your experience. Our records indicate that multiple attempts were made to reach you over the past several months, including outreach regarding account inactivity beginning as early as September. Unfortunately, we were not able to connect with you directly despite repeated efforts, though we were occasionally able to speak with a family member. Direct contact is required in order to formally process a closure request.

The official closure request was submitted this month, and since that request was made, you have not been charged any fees related to our merchant services. We understand your concerns regarding charges from FDGL, and while those fees are handled separately, we’re happy to help clarify how they apply and ensure there is no confusion moving forward.

We truly regret that communication challenges contributed to your dissatisfaction and that this process did not feel clear or timely. Our goal is always to make cancellations straightforward and transparent, and we apologize that this was not your experience.

We would welcome the opportunity to speak with you directly to review everything in detail and confirm that all matters are fully resolved. Please feel free to contact our support team at [support contact] so we can assist you further.

Noté 1 sur 5 étoiles

Harassment

New Year, new issues. After writing a review since I can't seem to block enough emails, calls, or texts, I got a notification the review itself was removed as well. I applied to Slice over a year ago and after speaking with the rep I decided the position was not for me. Since then I have received calls, texts, and emails about a job I applied to. I have replied with not interested, do not contact me, and even spoke with someone who called and asked to be removed/blocked from lists as it would be a waste of time and energy since I am not interested.
Yet again I am being contacted about the opportunity I applied for... Blocking doesn't work, saying no thank you nor leave me alone doesn't seem to register. Perhaps this review will, please stop reaching out, I do not want to work here or hear from anyone ever again.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy set up

Easy set up, quick pay out. Love the whole experience. Love it.

12 janvier 2026
Avis spontané
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Réponse de Slice

Thanks for the feedback. We’re glad the setup was easy and the payout was quick, and we appreciate you sharing your experience.

Noté 5 sur 5 étoiles

Great

My experience has been very positive. The ordering process was smooth, communication was clear, and the company was responsive and helpful throughout. The machine arrived on time, well packaged, and exactly as described. Any questions I had were addressed promptly and professionally. Overall, I’m satisfied with both the product and the level of service provided, and I would do business with this company again.

11 janvier 2026
Avis spontané
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Réponse de Slice

We’re glad to hear your experience was positive and that the ordering process, communication, and delivery met your expectations. It’s great to know your questions were handled promptly and professionally. We appreciate your business and look forward to working with you again.

Noté 5 sur 5 étoiles

10/10

I had a great experience getting my new POS system set up. What made it so great was Justin Elliot Deleon.
Everything was explained clearly, the setup was smooth, and any questions I had were answered patiently and thoroughly. It’s clear he really knew his stuff and cares about making sure everything works perfectly. Highly recommend his services!!

8 janvier 2026
Avis spontané
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Réponse de Slice

Thank you for the kind words and for taking the time to share your experience. We’re glad to hear the setup went smoothly and that Justin provided clear, knowledgeable, and attentive support. We’ll be sure to pass along your feedback. Your recommendation is greatly appreciated.

Noté 5 sur 5 étoiles

Lauren was excellent in all aspects

Lauren was excellent in all aspects. She was very prompt with her replies, always transparent, and had our best interests in mind. The set up of the actual terminal was super straightforward and went without a hitch.

16 décembre 2025
Avis spontané
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Réponse de Slice

Thank you for the kind feedback. We’re glad to hear Lauren was prompt, transparent, and made the setup process smooth. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

What made my experience phenomenal was…

What made my experience phenomenal was how Lucas (my sales rep) fully explained everything and was also easy to talk to and very knowledgeable about the product. The process is seamless! You should be placing your order nOw!

7 janvier 2026
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Réponse de Slice

It’s great to hear that Lucas was knowledgeable, easy to work with, and helped make the process smooth. Thank you for taking the time to leave this feedback.

Noté 1 sur 5 étoiles

Very poor Customer Service

Very poor Customer Service
never get a call back
They keep you trapped to an agreement
They’re very quick to take your money,
To cancel is impossible. Loyalty department retention department only has two employees. And they’re busier than the president.

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love slice!

Absolutely love slice!! They are so much better than the competition!!

6 janvier 2026
Avis spontané
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Réponse de Slice

Thanks so much for the love! We’re glad to hear you’re having a great experience with Slice and truly appreciate your support.

Noté 5 sur 5 étoiles

I love the fact that the system is easy…

I love the fact that the system is easy to use and easy to navigate. The process was quick and easy to set up and the price is affordable!

1 janvier 2026
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Réponse de Slice

We appreciate you taking the time to share your experience. It’s good to hear the system was easy to navigate and straightforward to set up.

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