Star Van Lines Avis 

141
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Star van lines move me from Chicago to SLC Utah. They was super professional, efficient and worth every dollar we paid. Thank you guys! We’re really appreciate all your hard work!!

Noté 5 sur 5 étoiles

At the end of April, I moved from Colorado to Los Angeles, Pasadena. Some friends recommended i reach out to a moving company called Star Van Lines. I worked out the pricing over the phone wit... Voir plus

Noté 5 sur 5 étoiles

We were moving from San Francisco to Long Beach California. After a brief search we settled on Star van lines. At first everything seemed easy we’d never moved that far before,but we wanted to try doi... Voir plus

Noté 1 sur 5 étoiles

we’ve researched sites online and it seems reviews can be all over the place. Star Van Lines wants your business but all at their demands. Several different reps call/text & you have to go over all wi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage

Écrit par l'entreprise

Star Van Lines is a Moving company (not broker) providing excellent services for customers. Serving long-distance, local, commercial moves. Packing and unpacking services, piano moves. Storage service can be provided and temporary storage use is free for our customers. We provide discounts for seniors, veterans and our permanent customers. Only fair prices and great service with respect, support and kindness. Our team is able to provide you with a quality experience , we are here to make your move as easy as possible. We are confident that every customer will find moving effortless with our expert and reliable moving team. We keep our customers informed. Every move is customized to meet the needs of each person, business, and family. As a nationwide moving company we are fully licensed and can serve your needs in California, Florida, Nevada, Washington, Arizona, Colorado, New York State, Texas , North Carolina , Georgia and deliver your loads nationwide. Start your move today with a free quote or make a call us by 855-822-2722 and our managers will be happy to help you and make your move stressless.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(141)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing moving company

Amazing service. Quick and efficient and well worth the 5 stars. Nick and his partner got their workout for the day for sure going up and down my stairs. Thank you for a pleasant moving experience.

15 février 2024
Avis spontané
Logo de Star Van Lines

Réponse de Star Van Lines

Thanks for your review! It was pleasure to help you with your move

Noté 5 sur 5 étoiles

We used Star Van Lines to move today

We used Star Van Lines to move today. Nick and Mark were on time and very professional. I would highly recommend them!!

8 février 2024
Avis spontané
Logo de Star Van Lines

Réponse de Star Van Lines

Thanks for your reply! it was pleasure to serve your moving needs

Noté 5 sur 5 étoiles

PHENOMENAL SERVICE

Our movers were very professional, courteous, and helpful to us in this stressful time!!
Nikita and Alex were prompt, friendly, efficient and professional.
They were personable, efficient without sacrificing quality and you could tell they really cared about making the move as stressless as possible. I cannot say enough about the team. They were phenomenal! Thank you so much!! I’m recommending this TEAM 💯! Words cannot express how grateful I am for NIKITA and ANDREW who rescued us from the nightmare of ALL COAST MOVING GROUP.
Again, THANK YOU!!

1 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Good Location Experience

Good Relocation Experience with Star Van Lines! Engaged their services for my recent move and was thoroughly impressed with their professionalism and efficiency. Every piece of my belongings was treated with utmost care, safely transported, and meticulously set up in my new dwelling. Kudos to their team for making this transition seamless and stress-free. Would definitely entrust them with any future moves.

17 août 2023
Avis spontané
Noté 1 sur 5 étoiles

UPSELLING

UPSELLING! FRAUD!!! LIARS!
I told the seller I had a 10x10 storage unit FILLED ! W a two bedroom . I even mentioned to him there’s so many stuff I can’t name every single item to he replied it’s ok give me what you can. He quoted me $1900 I told him unfortunately I can’t afford that. I’m a single mom of 3 w no financial help and just moved to a whole new state. He asked what my budget was I told him honestly 1500 I’m struggling over here. He then told me let me ask a manager to see if we can HELP you. He came saying we can DEFINITELY help you for $1500. Obviously I was excited because me and kids are in an FULLY EMPTY apartment. Anyways when the driver shows up an hour late. He tells me that they were never told the truth about what was in the storage n that if I wanted my 10x10 storage moved I need to pay them an extra 2k. Which I don’t have!!!!!! Super unprofessional!!!!!!!

31 août 2023
Noté 4 sur 5 étoiles

I recently had the pleasure of using…

I recently had the pleasure of using STAR VAN LINES for my moving needs, and I couldn't be happier with the experience. The team at STAR VAN LINES handled every aspect of my move with care and precision. Their expertise in packing and unpacking ensured that my belongings were well-protected throughout the journey. Their storage options provided me with the flexibility I needed during the. From the initial consultation to the final delivery, their team demonstrated exceptional organization and communication skills. They clearly understand the importance of a smooth move, and it truly showed in every step of the process.Despite the minor setback of a few hrs delay due to long traffic,I can confidently recommend STAR VAN LINES to anyone in need of a reliable, full-service moving and storage company. Their professionalism, attention to detail, and dedication to customer satisfaction set them apart. Whether it's a home move or a business relocation, they have the expertise to make it a seamless and successful experience.

5 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Unresponsive, damaged and missing items

Our items were delivered in two separate trucks when they only filled up one truck. The second truck came ~2 weeks after truck one. There were damaged items and missing items. I've reached out to Star Van Lines via phone, text, and email with no response on how to file a claim. I purchased the more expensive insurance plan as well. I will unfortuantly be filing a report with BBB and hiring an attorney to address these issues.

1 août 2023
Noté 5 sur 5 étoiles

I did a move from Tampa to NY

I did a move from Tampa to NY . I requested a straight delivery and guys delivered my belongings in 3 days .Excellent service , thank you
Thx Sol for greasy costumer service and Eugene and Emil for taking care of my belongings 😊😊😊

27 avril 2023
Noté 5 sur 5 étoiles

I recently used Star Van Lines for a…

I recently used Star Van Lines for a long-distance move and they exceeded my expectations. Their team was very friendly and helpful throughout the entire process, from packing to unpacking. They took extra care with fragile items and made sure everything arrived at my new home in perfect condition. I would definitely use them again and recommend them to anyone in need of a moving company.

25 avril 2023
Noté 5 sur 5 étoiles

GREAT TEAM

GREAT TEAM. EXELLENT CUSTOMER SERVICE !!! Quick and easy move with no headaches!
Thanks to Max and Nikita. God bless your company

27 mars 2023
Noté 1 sur 5 étoiles

All of my furniture got destroyed

These people are crooks . They moved me from Florida to New Jersey and all of my stuff showed up soaking wet. TV’s , bed, couch, chairs , paintings , photos . Everything is destroyed. They lied and said they have $10k insurance but are only willing to give me $500. The move cost me over $2k, they won’t even refund that. This is the worst experience I’ve ever had. Every single thing is ruined. And now they won’t answer my calls or emails. Do NOT use this company. They are the worst . I have pictures of everything.

26 février 2023

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