Stayinbed Avis 

165
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish everything was perfect. The sample swatches came quickly, the sofa was delivered on time and it’s so much better than I expected. We sleep on it every single night without issue a... Voir plus

Noté 4 sur 5 étoiles

Easy to purchase although a reasonably long lead time. Delivery was all good with explanation of the simple operation. The sofa bed itself - quite firm and upright, definitely not something that s... Voir plus

Noté 5 sur 5 étoiles

Great couch and great bed - only had positive reviews from those who have slept on it. The experience from ordering to delivery was seamless.

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Absolutely love this sofa bed! It was easy to assemble, looks stylish, and feels much more comfortable than I expected. It works perfectly as both a sofa and a bed, making it ideal for guests... Voir plus

À propos de l'entreprise

  1. Magasin de canapés
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles

Écrit par l'entreprise

Luxury Seating - Instant sleeping. With over 20 years’ experience in the furniture industry we are really proud of our range of sofa beds, keeping comfort and ease of use at the forefront of our designs. Our onetouch system will transform your sofa into a bed with no effort at all, and our luxuriously deep pocket sprung mattresses will guarantee a great night sleep


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(165)

66 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

quite hard but generally excellent

I bought the stayinbed sofa bed as it was a rare current sofa without a low back, and it turns into a king size bed. the mechanism is really easy and i’m generally really happy with it.

my only slight quibble is that it’s quite hard; you definitely don’t sink into it. but for the price it’s an excellent piece of furniture and my experience with ordering and delivery was all smooth.

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

super comfy sofa

the sofa is great! very comfy, the seat is wide enough to lay for a nap with no need to switch into bed.
you just pull it out to switch to bed, super easy! bed is decent side and comfortable.
super happy with it

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The sofa is just gorgeous

The sofa is just gorgeous! It’s absolutely the most comfortable and beautiful sofa I ever head! Just purchased footstool as well! I couldn’t resist the quality talks for itself! Thank you very much stayinbed, that you are on the British market. Well happy. Ilona Rynkowska

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Such a comfortable sofa!

We bought the Grayson corner sofa and it is amazing. So comfortable and easy to clean (we have a 3 year old!).

It was built and delivered in the timeframe given (3-4 weeks). The mechanisms are easy to use, the delivery guys were fab.

Only issue is that we weren't given a lot of selection of days and the delivery company is quite strict with keeping the sofa longer if the couple of days don't work meaning getting a fee for keeping it. Luckily this didn't apply for us and didn't take away from our experience or the product) but perhaps maybe look into whether the delivery slots can be done a little better?

The other thing is being told to call for a delivery slot. Shouldn't the company do that and call us? Or give us a link with the available slots? Found it a little frustrating as we didn't know for sure the sofa was coming till the day before.

Overall though the sofa is fabulous and I wouldn't hesitate recommending it.

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great sofabed and excellent service

The whole process was smooth and efficient. We love our sofabed, although we had ordered online without visiting a showroom we have no regrets. The sofabed is comfortable and looks great both as a bed and a sofa. Delivery was super professional, we had asked ahead about the size of the pieces the bed would arrive on as our home is a bit awkward to get through, and the delivery team were quick and efficient at taking the pieces apart and reassembling in situ. We really love our sofa bed thank you.

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

I asked for some fabric swatches which arrived quickly, I then ordered the Hugo sofa bed which arrived within the 5 week time slot they'd said. The delivery company were great too, arrived when they said they would and put the sofabed together for us in the room we wanted it in.
The colour, indigo blue is lovely and the sofabed fits in perfectly, it's firm but comfy and the bed mechanism is easy to use too. I'm really pleased , it's exactly what I was after, I little more expensive than I'd originally wanted but worth the money, esp with the guarantee too.

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordering online was easy and…

Ordering online was easy and straightforward. Email to confirm order. Received phone call to arrange delivery date earlier than expected which was a bonus. Received call on day confirming delivery time frame. Sofa was unwrapped, put together and packaging taken away.
It really is a beautiful sofa, material is lovely. Easy to pull out and arrange as a bed sofa. It’s easy enough to push back to being a sofa. Mostly importantly it’s comfortable to sleep on. Our son recently used it pet sitting while we were away. Him and the dog were very happy! Thank you.

10 avril 2025
Avis spontané
Noté 3 sur 5 étoiles

Lacking transparency

Thank you to the company for responding, I'll edit for clarification:
My specific questions were regarding what wood is used for your sofas, what eco friendly certifications you have (your website lists oeko tex, but not if it's oeko tex 100, oeko tex made in green, etc), and whether the oeko tex testing is done before or after treating the fabric to make it waterproof etc.
To future customers: If you're just going for comfort, then definitely ignore my review and look to others who bought from them. If you're looking for an eco friendly sofa, the answers to my questions would be helpful to know.

Original review:

I can't comment on the sofas themselves as I didn't make it to the buying stage.

I contacted their customer service team with questions about the material used in production. They were lovely and promised to pass on my question. A week passed. I emailed again, they assured me they were waiting for a response from the warehouse and would update me as soon as they had an answer for me.

That was approximately 2 months ago now. I gave up waiting and went with a different sofa company. A shame, because this company's ones look lovely. I suggest they find out the answers and share them transparently with their customers on their website to avoid losing out on future sales.

15 mars 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you for your feedback. We're pleased to hear you had a positive first impression of our customer service team.

Our response times are normally very prompt, and we do our best to follow up on all enquiries thoroughly. That said, on rare occasions things can get missed — especially when we're waiting on specific details from our production or warehouse teams.

We are not sure why you feel we were lacking tranparency, this is certainly not the case and we are always forthcoming with information reqeusts from customers - the very specific questions you asked we did not have the answers so had to ask our manufacuers to find this out from their fabric supplier, we had not been asked those questions previously we do try to include commonly asked questions to the website.



Noté 5 sur 5 étoiles

Excellent service, quality product

Order was dealt with within the timescale stated. The deliverers were helpful, prompt and efficient and demonstrated how to open and close up the bed, which was easy to do.

We are very pleased with the sofa bed, the colour, the style and the material used. As a settee we are happy with it. It is a little firm but this is not a negative.

We have not used it as a bed yet as we are awaiting our first overnight guests. However, all of us in the family have tried lying on it for periods of time and we all agree that it is comfortable.

1 avril 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you so much for your kind and detailed review. We're delighted to hear that everything went smoothly with your order and delivery — and that our team was able to show you how to use the bed feature with ease.

It’s wonderful to know you’re happy with the style, colour, and material of your new sofa bed. We hope your upcoming guests find it just as comfortable when used as a bed!

Thanks again for taking the time to share your experience — we really appreciate it!

Noté 1 sur 5 étoiles

Terrible delivery service

Terrible delivery service. Ordered a bed from ‘stay in bed’ - the delivery company they use only deliver to my post code once per week on a Monday (does not tell you this when you make the order) do not work weekends and do not work bank holidays, plus only give a time slot of 7am to 4pm. I couldn’t do the first Monday slot they had due to work commitments and the second was a bank holiday, which they do not work. The third Monday they offered I could do but as this was 2 weeks later than the initial date they had available I had to pay an extra £180 in storage costs, even though the second Monday was a bank holiday and so no fault of mine that they couldn’t do that date. Buyers beware, the delivery company are awful !!!!

16 mai 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Hi Sarah,

Thank you for your review. We're genuinely sorry to hear you were disappointed with the delivery process and have left your review before receiving your sofabed.

We contacted our delivery partners for further information on the issues you've rasied.

We’d like to clarify that your order arrived into stock on the 6th of May, and from that point, our delivery partners made several attempts to contact you—via text, voicemail, and email—to arrange a suitable delivery date (they sent screenshots of the attempts for emails and text messages) Unfortunately, they did not receive a response until a message was sent regarding storage charges.

After contact was made, delivery was offered for both the 19th and 28th of May (which is the Wednesday after the bank holiday), and your current delivery is now scheduled for the earliest available date after that—Monday, 2nd June.

As the order arrived within our stated lead times, we would have expected delivery to be anticipated around this period. That said, we understand that limited delivery windows can be frustrating in certain postcodes. The day before your scheduled delivery, our delivery partners will send you a message with a delivery time window and can also call before arrival if required.

We usually get fantastic feedback about our delivery partners and the service they offer, it has been mentioned in most of our reviews, and we are sorry to hear that this has not been the case for you.

Noté 5 sur 5 étoiles

Excellent quality sofa

Excellent quality sofa, very comfortable to use. Fabric is nice although is a bit of a dust magnet so requires constant hoovering with handheld Hoover. Would have preferred more dark colour options in the same fabric. Mechanism easy to use & loads of storage. Would be great if they did a fitted sheet to match sofa when using as a bed. All in all I would highly recommend it's a fantastic sofa.

9 mai 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thanks so much for your detailed feedback! We're thrilled you're enjoying the comfort, quality, and storage. Great news — fitted sheets to match the sofa will be launching soon! We’ll also pass your fabric suggestions to the team. Enjoy your fantastic sofa!

Noté 5 sur 5 étoiles

I love my new soffa and armchair

I love my new soffa and armchair. Delivery guys were also great!

8 mai 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

So glad you love your new sofa and armchair! Thanks for mentioning the efforts of the delivery team – we’ll pass it on!

Noté 4 sur 5 étoiles

Easy to order and quality product

Easy to order, great that they send all fabric swatches for free. Sofa is slightly more tall and firmer than expected, so it may seem that when you're laid back your feet might not touch the ground. But overall an incredbile quality, i have never seen such a superb finish to to all stitches. and the velvet material is amazingly soft. One downside is you cannot control much when it gets delivered, you do get the option to speak with the delivery company, but I am lucky that I work from home and am available, but not sure otherwise how it would work.

10 mars 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you so much for your thoughtful review! We're delighted to hear that you found the ordering process easy and appreciated the free fabric swatches — we always want to make choosing your perfect sofa as smooth as possible.

It's fantastic to know you're impressed with the quality and finish, especially the stitching and the softness of the velvet — our team takes great pride in those details.

Thanks again for your kind words and for choosing us — we hope you enjoy your sofa for many years to come!

Noté 5 sur 5 étoiles

Beautiful and comfortable sofa

Beautiful and comfortable sofa!
The burnt orange velvet is stunning, and has withstood crumbs and kids very well over the last couple of months. Whilst a bit more on the sturdy side, it's very comfortable nonetheless and the sofa bed is a dream. Delivery was friendly and swift, and the assembly service was great.
The team were also very accommodating when we asked to go and have a look at one of the sofas in their warehouse in Leicestershire, as I didn't feel comfortable spending this amount on a sofa without having seen and tested it. I can confirm that these sofas are definitely worth the money!

22 février 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed


Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your sofabed, it’s great to know you’re finding it both stylish and comfortable, and that the sofa bed is a hit too.

We’re especially glad our team could help you feel confident in your purchase by arranging a visit to our warehouse. We believe in making the experience as reassuring as possible, so it’s wonderful to hear that made a difference.

Thanks again for your kind words — we hope you continue to enjoy your sofa for years to come!

Noté 5 sur 5 étoiles

Absolutely love my sofa

Absolutely love my sofa, and really good communication.
1000000000% recommend

7 avril 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you so much for your amazing review! We’re absolutely delighted to hear how much you love your sofa, and it means the world to us that you’d recommend us so enthusiastically.

We’re also glad you had a great experience with our communication — we always aim to make the process as smooth and reassuring as possible.

We hope you enjoy Staying In Bed!

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service. Fab customer service. Admittedly took a risk buying a sofa online and without seeing it or sitting on it but it's truly wonderful! We went for the Greyson in beige and it's great! Would recommend and buy from again.

14 octobre 2024
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you so much for your kind words! We're thrilled to hear you're loving your Grayson sofa. We completely understand that buying a sofa online can feel like a bit of a leap, so we're especially happy to know it paid off for you.

It’s great to hear our customer service team made the experience smooth and reassuring. We truly appreciate your recommendation and would be delighted to welcome you back anytime!

Noté 5 sur 5 étoiles

I was really worried about ordering a…

I was really worried about ordering a sofa online without seeing it. I couldn’t be more happy with the sofa it’s comfortable and makes a lovely bed . The guys that delivered it gave me a demo and was polite and professional . I highly recommend this sofa

9 avril 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you so much for your lovely review! We completely understand how daunting it can feel to order a sofa online without seeing it first, so we’re absolutely delighted to hear that you’re thrilled with your purchase.

It’s great to know the sofa is both comfortable and works well as a bed — and we're especially happy to hear that our delivery team made a positive impression too.

Thank you again for the high recommendation — it's much appreciated!

Noté 5 sur 5 étoiles

I absolutely love my Bertie 3-seater…

I absolutely love my Bertie 3-seater sofa bed! I took a chance ordering it without trying it first, and I’m so glad I did. It’s incredibly comfortable, and transforming it into a bed is so smooth and easy. Delivery was brilliant!!
It’s a bit on the firm side, but still incredibly comfortable. I have ongoing back issues and often struggle with pain, but I find this sofa bed really supportive. I’m planning to get a mattress topper as well, just to protect it and add an extra layer of comfort.

11 avril 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you so much for your kind and detailed review! We’re absolutely thrilled to hear how much you’re loving your Bertie 3-seater sofa bed. It’s wonderful to know that it’s not only stylish and easy to use, but also offers the support and comfort you need — especially given your ongoing back issues.

We're also really pleased to hear that delivery went smoothly and that the whole experience has been a positive one.

Thanks again for taking a chance on us — we hope you enjoy Staying In Bed!

Noté 5 sur 5 étoiles

Comfortable and sturdy sofa

Recently bought a bed sofa for the guests and we are very happy with the purchase

12 avril 2025
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Thank you for your lovely review! We’re so glad to hear you’re happy with your new sofa bed — it’s great to know it’s been a hit for your guests too. We hope it brings both comfort and style to your space for years to come!

Noté 1 sur 5 étoiles

A very disappointed customer

Bought my bed before Christmas. I have a sore back since. Very hard. Nothing like what you read on here. All lies!

Very disappointed customer!

I have tried topper but still no good. It’s not a bed you want to stay in at all.

20 décembre 2024
Avis spontané
Logo de Stayinbed

Réponse de Stayinbed

Hello Antony,

Thank you for sharing your feedback. We're sorry to hear that you're experiencing discomfort with your bed. We understand that comfort is very subjective, and what works for one person may not work for another. That's why we offer a 30-day return policy, which gives our customers the opportunity to return the bed if it doesn’t meet their expectations. We communicated this through our initial interactions after you took delivery and via social media some weeks later, therefore we are somewhat perplexed as to why you chose to keep the sofa when we had given you the opportunity to return it on more than one occasion.

Unfortunately, we did need to block you on social media due to comments where you accused our other customers of being dishonest about their positive experiences with the bed. We strive to create a positive and respectful environment for everyone, and we take such matters seriously.

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