Daniel helped me with by query on a potential increase. He went away and looked at my options . Then came back with the answer. He kept me informed and was courteous and professional. Exceptional serv... Voir plus
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Lisez les avis des autres
I couldn't repay the loan on time. But The contact support experience has been great and especially Daniel was amazing and patiently extended the due date for me which was a great help.10/10 recommend... Voir plus
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I have been with SteadyPay for a while and I can say they are really good and helpful. Recently I paid a loan and requested another one but was getting a rejection however I spoke to Michael and he to... Voir plus
L'entreprise a répondu
Daniel dealt with my issue at Steadypay and was extremely efficient and rectified the problem which I was very pleased about. However the process of messaging and not being able to actually talk to so... Voir plus
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À propos de l'entreprise
À propos de SteadyPay
Écrit par l'entreprise
Top up your income and build your credit score. Sign up in under 3 minutes. Enjoy regular income, even if you work irregular hours - with no interest or APR. Build your credit score with all major UK Credit Reference Agencies for the lowest in the UK price of only £7 per month. Sign up!
Coordonnées de contact
London, Royaume-Uni
- support@steadypay.co
- steadypay.co
4,5
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Steady pay for me has been an absolute…
Steady pay for me has been an absolute joy to use. The customer support I received had been second to none I have to give a big mention to Florin who helped me deal with any issues I encountered and also answered any questions and queries I had.
23 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Ike,
Thank you for your lovely feedback. 😊 We're really glad Florin was so helpful and made such a positive impression — he'll be thrilled to hear this. We truly appreciate it. 🙌
I would not recommend Steadypay to…
I would not recommend Steadypay to anyone and would advise others to stay away. I am in the process of filing a complaint with the Financial Ombudsman about Steady Pay. They took out money from my bank without authorisation and when disputing it, they still charged me subscription fees and are now giving me some sub story that I need to set up a repayment plan, but they are going to charge me even more when i can't even afford it. They say they communicate with you on time but half the time their website crashes or tbey don't answer emails...
22 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Siobhan,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning it can be to see a payment that you do not recognise or believe was taken without your authorisation.
We take concerns regarding payments and account charges seriously and would always review any disputed transaction raised with us. We're sorry if you felt that your concerns were not addressed clearly or promptly.
Regarding your account, our service is subscription-based, and charges may continue in accordance with the applicable account terms while an outstanding balance remains. Where a customer is experiencing financial difficulty, we can also discuss repayment arrangements. Depending on the arrangement agreed, these options may help provide a clearer and more manageable route to resolving an outstanding balance.
We appreciate that you have concerns about affordability and the charges on your account, and we are sorry for the frustration caused. If you have raised a formal complaint, your concerns should be reviewed through the appropriate complaints process.
Kind regards,
I had a very nice conversation with…
I had a very nice conversation with Michael this morning who was nothing but friendly and helpful in every way possibly. He helped me sort out my payment quick fast easy and no hassle at all ☺️. Michael I would highly recommend. A***
21 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi there,
Thank you for your lovely feedback. 😊 We're really glad Michael was so friendly and helpful — he'll be absolutely thrilled to hear this. We truly appreciate it. 🙌
Florin was lovely to work with
Florin was lovely to work with, polite and professional and very patient with my delayed responses. Resolved my query with great efficiency. Great customer service, never had an issue with them!
Edited to correct a typo.
17 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Neeka,
Thank you for your lovely feedback. 😊 We're really glad Florin was so patient, professional, and efficient — he'll be delighted to hear this. We truly appreciate it. 🙌
Name Samuel Odolofin
Name Samuel Odolofin
Micheal worked out of working hours to help me great guy he resolved my issues give him a raise
18 juin 2026
Avis spontané
Réponse de SteadyPay
Hi Samuel,
Thank you for your lovely feedback. 😊 We're really glad Michael went above and beyond to help you — he'll be absolutely thrilled to hear this. We truly appreciate it. 🙌
Well explained about the loan
16 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Jacqueline,
Thank you for your lovely feedback. 😊 We're really glad everything was explained clearly. We truly appreciate it. 🙌
Daniel was very helpful with the full…
Daniel was very helpful with the full process thank you so much
16 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Conrad,
Thank you for your lovely feedback. 😊 We're really glad Daniel was so helpful throughout the whole process — he'll be delighted to hear this. We truly appreciate it. 🙌
Amazing company and can’t fault Daniel…
Amazing company and can’t fault Daniel enough. He was great
16 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Becki,
Thank you for your lovely feedback. 😊 We're really glad Daniel was so great and made such a positive impression. He'll be thrilled to hear this. We truly appreciate it. 🙌
Florin was really great at…
Florin was really great at communicating with me and keeping me updated on my credit file amendment. Thanks a lot 😀
14 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Lisa,
Thank you for your lovely feedback. 😊 We're really glad Florin kept you updated and communicated so well — he'll be delighted to hear this. We truly appreciate it. 🙌
Steadypay charged me 14 pounds because…
Like to say thankyou to steadypay for understanding my issue
13 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Anthony,
Thank you for your kind words. 😊 We're really glad we could help and that you felt understood. We truly appreciate it. 🙌
Michael has been a great help
Michael has been a great help. Speedy reply and super friendly service.
8 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Betsy,
Thank you for your lovely feedback. 😊 We're really glad Michael was so helpful and friendly — he'll be thrilled to hear this. We truly appreciate it. 🙌
Michael was very helpful and resolved…
Michael was very helpful and resolved my query instantly, I was very impressed.
9 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Michael,
Thank you for your lovely feedback. 😊 We're really glad Michael was able to help you so quickly and resolve your query. He'll be delighted to hear this. We really appreciate it. 🙌
Micheal was a great help letting me…
Micheal was a great help letting me settle my loan early. And requesting another one
8 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi there,
Thank you for your great feedback. 😊 We're really glad Michael was able to help you settle your loan early and get a new one sorted. He'll be thrilled to hear this. We really appreciate it. 🙌
Réponse de SteadyPay
Hi there,
Thank you for your lovely feedback. 😊 We're really glad we could help, and we truly appreciate your kind words. 🙌
Michael attended well to me & made the…
Michael attended well to me & made the experience smooth and easy. He’s the best!
1 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Abisoye,
Thanks so much for your kind words — really glad Michael made everything smooth and easy for you! 😊
If you ever need anything else, just let us know. 🙌
Is very good customer services and…
Is very good customer services and fantastic attention, good aptitude to resolve anything well done and congratulations Daniel
6 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Alvaro,
Thanks for your kind words — really appreciate that! 😊 Glad we could help.
If you ever need anything, just let me know. 🙌
Daniel was amazing
Daniel was amazing. So helpful and guided me through the different steps very professionally . Easy access to the money. Recommended.
6 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Kara,
Thank you for your lovely feedback. 😊 We're really glad Daniel was so amazing and guided you through the steps professionally. He'll be thrilled to hear this. We really appreciate the recommendation. 🙌
Quick
Quick, simple, and professional application process. Everything was clear and easy to complete. A smooth experience from start to finish. Thank you to Maga for swift response and good customer care.
5 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Joseph,
Thank you for your wonderful feedback. 😊 We're really glad the application process was quick and simple, and that Maga was able to help you swiftly. She'll be delighted to hear your kind words. We truly appreciate it. 🙌
I had a problem with my card and…
I had a problem with my card and payments and I have had a lovely guy Micheal helping me out and has managed to get me back on track with my situation. I would defo recommend
5 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Lucy,
Thank you for your lovely feedback. 😊 We're really glad Michael was able to help you get back on track with your card and payments. He'll be thrilled to hear this. We really appreciate the recommendation. 🙌
RIP OFF
First up, would give no stars. That would suit this operation.
Watch out for this company alongside Pockit, apparently one of their sister companies.
To be honest, I’m a cancer patient. And I have enough to deal with from day to day things without this. I needed some financial help, so borrowed from them. They played games straight away, tried to charge me twice, then played dumb.
I’ve now had an invoice saying that I owe them money. This is not right or fair, can’t believe they’re trading to be honest!
I would definitely avoid both companies at all costs.
3 juillet 2026
Avis spontané
Réponse de SteadyPay
Hi Lee,
Thank you for sharing your experience. We're very sorry to hear that you're going through such a difficult time, and we understand that dealing with financial concerns on top of everything else can be particularly stressful.
We'd like to clarify one point regarding the relationship between Pockit and SteadyPay. Although SteadyPay works in partnership with Pockit, our credit facility is separate from a customer's Pockit account. This means that closing a Pockit account does not automatically settle or close an outstanding SteadyPay loan, and any outstanding balance with SteadyPay remains payable separately.
We appreciate that this distinction may not have been clear and understand how this could have caused confusion when your Pockit account was closed.
We are sorry again for the frustration this has caused and appreciate you bringing your concerns to our attention.
Kind regards,
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