Steamery UK Avis 

Quickly dispatched and is a great powerful steamer and looks lovely 🥰

Decent product but packaging a triumph of style over substance - impossible to get the contents out without cutting the box open and will now have to find something else to keep it in.

Delighted with the Fabric Shaver; the design is stylish and of a quality finish. Most importantly it is truly effective in dealing with piling, having used it on expensive woollen and cashmere garments. The goal of the manufacturer was to create definitive balance between performance, ergonomics and design. It has succeeded.

Answered all my queries, ordered Friday afternoon and received Saturday. Absolutely spot on service- and the product is excellent too!

I recently contacted Steamery regarding my Cirrus 3 Iron Steamer and I couldn’t be happier with the service I received. Simon handled my request promptly, kept me updated throughout and ensured everything was resolved smoothly. His communication was clear and professional.

Thank you Simon for your exceptional support!

Easy to navigate website and ordering process. Item delivered within 2 days of ordering. Love the products!

Excellent product - I’m thrilled to bits with it. I have a Steamery clothes steamer as well which is a must for caring for clothes without dry cleaning or over-washing. They are worth investing in.

Great product and delivery service

So I purchased Steamery steamer a few years ago. Although I don't use it often (honestly I've only used it like 5-8 times before I saw the first sign of issues) and it's always been in a cupboard. But after a year, a part of the plastic shell is broken without an impact and dropped down, But I thought it was just unfortunate and maybe it was me, but then after another year, the shell started melting and the colour started coming off. And now there are three parts broken...and the whole thing is literally falling apart soon. Please be aware of the quality of the product before you buy it. I don't think they use the right and safe material for the shell of the product which doesn't withstand the heat which causes melting and breaking down. The design looks good but the product doesn't last at all. And it also causes safety concerns.

I wrote an email to Steamery HQ to express my disappointment and they were being polite and understanding. And they even initially offered me a refund or a replacement which I didn't expect it. Of course I accepted it but then I was diverted to UK team which was where I bought the product from an then I got a different, cold and robotic response and since then I have no response from them.

Well I mean I don't mind they did not offer me a solution in the first place and I would just have accepted an apology. Initially I just wanted to point out the issue so that they could improve. But now it just made me more disappointed when they said they would kindly offer a solution but then they broke the promise and just ignore me...

Pilo 2 garment shaver is cheap rubbish. It does not charge and it is near impossible to get a replacement or refund.
Do not buy this.

Excellent product with really quick delivery. Recommended.

Very fast service and high quality product

It does what it says it does. What else does one expect

Does exactly what it claims. De-pilled a jumper that was in quite a bad state. Using it gently, as instructed, it removed all the wool bobbles and the jumper now looks almost like new. Worth every penny

Great product that works as promised and quick delivery.

Just happy that I found what I was looking for !! Came very quickly. Many Thanks.

Simon
Your company promised next day delivery. After a week I still haven’t hear and receive anything I contacted your company. 2 weeks times how many times back forward back forward email you told me as a manager you believe goods has been delivered ages ago if not I should contact to police myself. If you do the investigation you should do it from the first place not the time you found me left you a feedback. I paid the money for the goods to deliver to my door on time NOT this kind of the service. I hope you will have nice Xmas not like me as you ruined mind