Steven Eagell Toyota Avis 1 358

TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I was this time quite disappointed with my service experience. Collection was ok although I had to call more than once to confirm as I didn’t get the usual message re time frame.. I was then called... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a £38k car from Kings Lynn, in the following 2 months never had any update, on the day we collected were told that the more than £10k surplus for our trade in might take a week to pay us! Afte... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

As much as I love my Toyota, the experience has been ruined by having to deal with some of the staff at St Albans. I complained about a mechanical beeping noise and the mechanic, in his service video... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wanted a small part for my Toyota Yaris Hybrid 22 plate and dealt with a fantastic guy in the parts team called Peter. He couldn’t have been more helpful and the cost to purchase and paint the part to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best go with Toyota!

Well, what more is there to say? We were just looking and poking around, with no intention of buying, and then Daniel just gave us the best experience ever. So we bought the new Toyota C-HR, and we are chuffed to bits

22 octobre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

Hi Ciprian, we're happy to hear you had an excellent experience! Please come see us again soon.

Noté 5 sur 5 étoiles

Everybody we encountered was friendly

Everybody we encountered was friendly, helpful & professional.
They couldn’t have given us a better experience.

10 octobre 2025
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Réponse de Steven Eagell Toyota

Thank you so much for your kind words, Martin. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Noté 4 sur 5 étoiles

Customer aftersales service

I have recently purchased a second hand car from this dealership. That process was very smooth, but I am believer that the proof is when things need sorting. After a few weeks there were a couple of items that needed sorting and the dealership was happy to address them. The staff were great on the day and looked after me whilst I worked in the space they gave me.

12 novembre 2025
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Great experience

Lovely, friendly and knowledgeable staff who made the whole experience easy and understandable

30 octobre 2025
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Réponse de Steven Eagell Toyota

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Excellent service for Used Purchase

I went to Toyota St Alban's to purchase a used car due to Letchworth letting me down. Sami rescued the situation and located an Aygo which was prepared and delivered in good time. I was kept updated and felt valued as a customer.

16 octobre 2025
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jon. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Staff very pleasant and helpful.

Staff very pleasant and helpful.

12 novembre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

Thank you so much for your kind words, Sue. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

I recently purchased a Toyota Corolla…

I recently purchased a Toyota Corolla Estate from Toyota Steven Eagell Limited in Milton Keynes, and the entire experience was exceptional from start to finish. Sean Heath guided us throughout the process with great professionalism, knowledge, and friendliness, making the purchase smooth and stress-free. He took the time to explain everything clearly, ensuring we were completely comfortable with our choice. The service provided by the whole team was fantastic — even the reception staff on both our visits were welcoming and offered us refreshments, adding a personal touch that made us feel valued. The car itself drives beautifully and has exceeded our expectations in terms of comfort and performance. I would highly recommend Toyota Steven Eagell Milton Keynes to anyone considering a new car, and would give Sean a well-deserved 10/10 for his outstanding customer service and dedication.

31 octobre 2025
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Mathias. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Happy Driving …

I like to buy from trusted companies and this purchase was great,I was a lower budget customer bur still received great service

7 octobre 2025
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Debbie. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Very efficient from start to finish.

Very efficient from start to finish.

27 octobre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

Thank you for the positive rating, Marti, we really appreciate it, and we look forward to seeing you again in the future!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, they made me feel a valued customer & were very professional yet made me feel that they really cared about giving me the best outcome.

1 novembre 2025
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Réponse de Steven Eagell Toyota

Hi Martin, we're happy to hear you had an excellent service! Please come see us again soon.

Noté 5 sur 5 étoiles

Excellent attention to detail

Excellent attention to detail. Excellent and very personable and professional.

5 novembre 2025
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Réponse de Steven Eagell Toyota

Hi Robert, we're happy to hear you had an excellent service! Please come see us again soon.

Noté 5 sur 5 étoiles

The member of the team was very…

The member of the team was very professional, patient and provided me with the information I needed. He explained well, followed up and showed great level of professionalism and knowledge.

I felt supported right through the process. The staff member who I worked closely with provided me with my options and advise me based on the needs I had.

24 octobre 2025
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Réponse de Steven Eagell Toyota

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

I would buy again

My purchase was dealt with efficiently and quickly, all my questions were answered. I was not pushed into purchasing anything, chris the sales person was knowledgeable, I am also a tough cookie, I would walk away if I didn’t feel comfortable at any stage, I would purchase from this salesman again

11 octobre 2025
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us William. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

I had a really positive experience…

I had a really positive experience buying a car from Toyota Colchester. Richard was very friendly & helpful on the day of viewing and test driving my desired cars, he was very informative when asked for information and I didn't feel pressured to make any decisions. Wrapping up the deal was very straight forward and he was flexible with sorting a day for delivery.
I had a minor problem which he was very quick to rectify which was great. The only thing I would criticise on would be to maybe provide a welcome pack stating all the benefits you get when buying with Toyota, like the details of the warranty, breakdown cover etc. I know this is all online now but it would be good to receive on the day of collection /delivery to keep with the car log book. Apart from that, so far so good. I am a satisfied customer who absolutely loves my new car :)

15 octobre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Cassandra. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Satisfactory experience

Had a satisfactory experience at Steven Eagell Chelmsford. The staff were super helpful; would answer any questions you may have with a great deal of expertise 👍and would go extra mile to assist you if need be.

The sales officer that attended to me (Mr Naim and his colleague Mr Scott at Chelmsford) are good examples of what sales executives should be. I would definitely recommend buying your next car at Steven Eagell Toyota.

7 novembre 2025
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Réponse de Steven Eagell Toyota

Thank you so much for your kind words, Fidelis. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

So happy with the car I got from them.A…

So happy with the car I got from them.A 2017 Toyota Auris.Their services are top notch and the staff are Very prompt and ready to assist..

29 octobre 2025
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Adewole. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

An Excellent Experience - Professional and Personal

We were made to felt very welcome by all the staff we met during our 2 visits to choose and collect our new car.
The manager was extremely kind and very patient helping us to choose the right vehicle . When we collected the car Jerin explained everything we needed to know very clearly making the whole experience very enjoyable. We felt that our custom was valued and appreciated plus the coffee was excellent.

16 octobre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Antonia. We wish you safe travels in your new car and look forward to seeing you again soon!

Noté 5 sur 5 étoiles

I WANT TO THANK ALL THE TEAM AT LEXUS…

I WANT TO THANK ALL THE TEAM AT LEXUS SOLIHULL, I WAS WELL LOOKING AFTER BY THE SALES PEOPLE AND THE RECEPTIONIST FIONA KEPTED ME WELL STOCKED WITH COFFEE AND BISCUITS, WOULD RECOMMEND A VISIT TO ANYONE, THEY FIXED MY CAR 100% COULDN'T BE HAPPIER, THANX ANGAIN EVERYONE SEE YOU ALL NEXT TIME FOR MY SEVICE!!

12 novembre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

Hi Alan, we're happy to hear you had an excellent service! Please come see us again soon.

Noté 5 sur 5 étoiles

Great Personalised Customer Service

At Toyota Peterborough l received a great personalised customer service from a very professional salesman who went above and beyond to meet my expectations.

The moment l stepped in, l felt a lovely warm welcome.

I went to look but l came out with what l just needed and became part of the Toyota family for the first time!

Thanks Raji

5 octobre 2025
Avis spontané
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Réponse de Steven Eagell Toyota

Thank you so much for your kind words, Eve. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Noté 4 sur 5 étoiles

Good choice and range of cars…

Good choice and range of cars available. Decent range driven to assess the vehicle.

Well informed staff

3 novembre 2025
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Réponse de Steven Eagell Toyota

Thank you for the positive rating, Russ, we really appreciate it, and we look forward to seeing you again in the future!

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