Great choice and great customer service. The sales staff are so helpful and informative about options, style and fabric choice and this really helped in making the right choice for our new sofa set.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sarah was extremely helpful throughout our process of buying furniture. They are also prepared to store the furniture until we move back to the UK. I would definitely recommend this company. The l... Voir plus
L'entreprise a répondu
I love shopping at this family owned store. I like the quality and choice of products. The lady that served us was Carolyn, not at all pushy but informative when i asked for help. I went in to purchas... Voir plus
L'entreprise a répondu
The customer service experience was warm and friendly. Very helpful staff and you were made to feel a valued customer. Very informative and knowledgeable staff. Even got a champagne and cup of tea whi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de design et de décor intérieur
- Accessoires de meubles
- Tapissier décorateur
Écrit par l'entreprise
Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!
Coordonnées de contact
143-151 Cleethorpe Road, DN31 3AY, Grimsby, Royaume-Uni
- 01472233111
- office@stevensonsgroup.co.uk
- stevensonsgroup.co.uk
4,7
Excellent
920 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Carolyn went above and beyond to help us with our choices. She even held the item until I could bring my son in the next morning to confirm his choice. Brilliant customer service and really helpful with her advice.
8 mars 2025
Réponse de Stevensons Furniture
Thank you for sharing your experience with us. We're delighted to hear that Carolyn went above and beyond to assist you and your son. Providing excellent service is something we truly value, and I’ll make sure Carolyn knows how much her help meant to you.
We appreciate your support and hope to welcome you back again soon!
Fantastic experience
Fantastic experience today when buying a new divan, headboard and mattress. Chloe was very informative, created a relaxed atmosphere and made the whole experience easy and enjoyable.
Thank you.
8 mars 2025
Avis spontané
Réponse de Stevensons Furniture
We’re so pleased to hear about your fantastic experience while choosing your new divan, headboard, and mattress. Chloe will be delighted to know she made the process enjoyable and effortless for you.
Thank you for taking the time to share your kind words—we truly appreciate it! If you need anything else, don’t hesitate to reach out.
Mrs Stokes. On making a recent purchase...
On making a recent purchase I have to say what a pleasure it was to be served by Chloe - lovely girl - and on separate occasion by Caroline - also most kind and helpful.
6 mars 2025
Avis spontané
Réponse de Stevensons Furniture
Thank you for your thoughtful message. We're delighted to hear that Chloe and Carolyn made your shopping experience such a pleasure. We’re very lucky to have them on our team, and I’ll be sure to pass along your kind words—they’ll be thrilled to hear them!
We truly appreciate your support and look forward to welcoming you again soon.
Really helpful and friendly staff
Really helpful and friendly staff. I have brought from here several times and always been pleased
23 février 2025
Réponse de Stevensons Furniture
Thank you for your continued support and kind feedback! We're thrilled to hear that our helpful and friendly staff have consistently made your shopping experience enjoyable. We look forward to welcoming you back for your next purchase!
Chloe was a real star
Chloe was a real star, she answered our 101 questions with patience and kindly wrapped the units we bought and helped carry them to the van. I now need to convince my husband we need that new mattress.
1 mars 2025
Réponse de Stevensons Furniture
Thank you for your wonderful feedback! Chloe truly is a star, and we’re so pleased to hear she provided such helpful and patient service. We’ll be sure to pass on your kind words! Best of luck convincing your husband about the new mattress—we’re always here when you’re ready
Réponse de Stevensons Furniture
Thank you for your kind words! We're delighted to hear that Tessa provided you with excellent service. We'll be sure to pass on your lovely feedback to her. We hope to see you again soon!
personal service from really helpful… staff
personal service from really helpful staff. and great choice of of furniture and bedrooms
28 février 2025
Réponse de Stevensons Furniture
Thank you for your lovely feedback! We're so pleased to hear that you enjoyed our personal service and found our team helpful. Offering a great selection of furniture and bedrooms is something we take pride in, and we look forward to welcoming you back soon!
Réponse de Stevensons Furniture
Thank you for your kind words! We're delighted to hear you were pleased with our service and selection. We always aim to offer a great shopping experience, and we look forward to welcoming you again soon!
We returned to Stevensons as we had…
We returned to Stevensons as we had excellent service on our last purchase and again Chloe and Dave did not let you down. They also went above and beyond to help us and offered us excellent service.
Looking forward to returning soon.
24 février 2025
Avis spontané
Réponse de Stevensons Furniture
Thank you for your loyalty and for sharing such wonderful feedback! We're delighted to hear that Chloe and Dave provided you with excellent service once again. Going above and beyond for our customers is what we strive for, and it's fantastic to know it made a difference for you. We look forward to welcoming you back soon!
Réponse de Stevensons Furniture
Thank you for your feedback! We're so pleased to hear that you found our team friendly and appreciated our no-pressure approach. We believe in creating a relaxed and enjoyable shopping experience. We hope to see you again soon!
Fantastic service as always
Fantastic service as always, can’t recommend Stevenson’s enough.
15 février 2025
Réponse de Stevensons Furniture
Thank you for your kind words and continued support! We're delighted to hear that you've had such great experiences with us. Your recommendation means the world to us, and we look forward to welcoming you again in the future!
Great shopping experience
Very professional, courteous and helpful staff. A pleasure coming in to the showroom.
22 février 2025
Réponse de Stevensons Furniture
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience in our showroom. Our team takes great pride in offering professional and courteous service, and it's fantastic to know it made your visit enjoyable. We look forward to welcoming you again soon!
Sales assistant very knowledgeable with…
Sales assistant very knowledgeable with regards different mattress types.
19 février 2025
Réponse de Stevensons Furniture
Thank you for your kind words! We're delighted to hear that our sales assistant could provide you with knowledgeable guidance on different mattress types. Ensuring our customers find the perfect fit is always our priority. If you have any further questions or need assistance, we're always happy to help!
Excellent service from chloe she is so…
Excellent service from chloe she is so helpful, friendly and patient especially with my wife and her mattress choice
22 février 2025
Avis spontané
Réponse de Stevensons Furniture
Thank you for your kind words! We're delighted to hear that Chloe provided such helpful, friendly, and patient service. We’ll be sure to pass along your compliments to her. We hope your wife loves her new mattress!
A well made stylish table lamp
A well made stylish table lamp with an ES fitting & 6ft cable including inline switch. May not be suitable for all locations as it weighs 5.7kg.
13 février 2025
Réponse de Stevensons Furniture
Thank you for your review! We're glad you like the design and functionality of the lamp. The ES fitting and inline switch are great features for ease of use.
Excellent customer service
14 février 2025
Réponse de Stevensons Furniture
Thank you! We're delighted to hear you had an excellent experience with us. We truly appreciate your support and look forward to seeing you again!
Stag were really friendly and helpful
17 janvier 2025
Réponse de Stevensons Furniture
Thank you for your kind words! We're so glad you found our team friendly and helpful. Customer satisfaction is always our top priority, and we look forward to welcoming you back soon!
Amazing service from start to finish
Amazing service from start to finish, very very happy with my sofa, came earlier then I was expecting and they wasn’t too bothered with me following it up even though I was being a pest wanting it so desperately!
Will 100% recommend and will be back to shop again!
7 février 2025
Avis spontané
Réponse de Stevensons Furniture
Thank you so much for your kind words! We're thrilled to hear you're so happy with your sofa and that our team could make the experience smooth and stress-free. No worries at all—we love the excitement of a much-anticipated delivery! We truly appreciate your recommendation and can’t wait to welcome you back soon.
Great furniture store with a lot of excellent soft furnishings
Furniture store with a lot of interesting soft furnishings. Lovely throws purchased and will be going back for the sumptuous cushions I saw. Wall art of various sizes and shapes- I purchased one previously and have a lot of positive comments.
Loved the diffuser that was in shop and purchased one for home- great fresh scent that is inviting.
Highly recommend you have a browse - you'll not be disappointed by the quality and choice.
11 février 2025
Réponse de Stevensons Furniture
Thank you for your wonderful feedback! We're delighted you love our soft furnishings, wall art, and home fragrances. It’s always a pleasure to help our customers find those perfect finishing touches for their spaces. We look forward to welcoming you back soon for those sumptuous cushions!
Furniture
What can I say I only have praise for the helpful and pleasant staff especially Tessa who sorted us out with everything we wanted excellent price as well so well pleased with what we have purchased and again i can only thank Tessa once again for her help
Many thanks 😊
Mr R Shaw
6 février 2025
Avis spontané
Réponse de Stevensons Furniture
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team, especially Tessa. She truly goes above and beyond to ensure our customers find exactly what they need, and we’ll be sure to pass along your appreciation.
Enjoy your new purchase, and we hope to welcome you back in the future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.