After a long day at work, My driver Stuart kept in touch with me on his journey from Wales To Grimsby and my courtesy car was delivered in great condition. Stuart is the sort of person you need on y... Voir plus
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Lisez les avis des autres
Really friendly and professional service from start to finish. The team were very nice, helpful, and explained everything clearly when they delivered the hire car. They made the whole process really e... Voir plus
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The customer service was fantastic and the lady who dropped off my hire car was amazing, she kept me posted on delivery and went above and beyond explaining all of the car’s functions to me before lea... Voir plus
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Very nice man called Colin dropped of the hire car, he was really thorough checking over the car and very friendly. The hire car was sorted out and delivered really quickly which is very impressive as... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.
Coordonnées de contact
Stretton Green Distribution Park, WA4 4TQ, Appleton Thorn, Royaume-Uni
- 01925 931133
- support@stocalferesponse.com
- stocalferesponse.com
4,8
Excellent
205 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everyone has been so helpful especially…
Everyone has been so helpful especially Felicity, she is gone above and beyond helping me with this process!
19 mars 2025
Avis spontané
Réponse de Stocalfe Response
Hi Phillip,
Thank you for your wonderful feedback! We're so pleased to hear that Felicity was able help you through the process. We’re lucky to have such dedicated team members who truly care about our clients.
Your kind words mean a lot to us, and we’re always here if you need further assistance.
Best regards,
Stocalfe Response
Excellent service provided
Excellent service provided , and very quick at handling the situation, communication was fantastic!
5 mars 2025
Avis spontané
Réponse de Stocalfe Response
Hi Jo,
Thank you so much for your lovely review! We're really glad to hear you were happy with the service and that our communication and speed made a positive impact during your experience with us.
All the best,
Stocalfe Response
Very friendly and helpful advisors
Very friendly and helpful advisors, fast response time.
19 mars 2025
Avis spontané
Réponse de Stocalfe Response
Hi Deryn,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that our advisors were friendly and helpful, and that you experienced fast response times.
Best regards,
Stocalfe Response
Highly recommend - Excellent company
Fantastic service, kept informed every step of the way.Lewis who is dealing with everything is really professional and very polite, goes that extra mile for you. I would have no hesitation what so ever in highly recommending them. They really are an excellent company.
7 mars 2025
Réponse de Stocalfe Response
Hello Annie,
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience and that Lewis provided you with the level of service we always strive for. Your kind words and high recommendation mean the world to us.
Thanks,
Stocalfe Response
Brilliant service all round
Brilliant service all round. Nothing too much trouble. Always kept informed with progress. Everyone I have come into contact with have been very professional.
6 mars 2025
Réponse de Stocalfe Response
Hello Leanne,
Thank you for your fantastic review! We're so glad to hear that you had a brilliant experience and that our team kept you informed every step of the way. We take great pride in providing professional service, and your feedback means a lot to us. We truly appreciate your trust and look forward to assisting you again in the future!
Best wishes,
Stocalfe Response
Réponse de Stocalfe Response
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our driver was helpful and friendly.
Best wishes,
Stocalfe Response
Fantastic service
Fantastic service really pleased with how quick they helped me at the beginning and throughout.
Lewis and Felicity have been so patient with me.
1 février 2025
Avis spontané
Réponse de Stocalfe Response
Hello Tay,
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the service and the support you received. Lewis and Felicity will be so happy to hear your feedback
Best wishes,
Stocalfe Response
Réponse de Stocalfe Response
Hello Sharon,
Thank you! We're so glad you had a great experience. We truly appreciate your feedback! If you need anything else, feel free to reach out.
Best wishes,
Stocalfe Response
EXCELLENT CUSTOMER SERVICE
I recently had a RTC and the team at Stocalfe Response was extremely helpful. Lewis Broomhall who dealt with my case did a great job. He handled everything which made it easy and stress free. He gave me the information I needed as soon as there was an update making communication easier.
20 février 2025
Réponse de Stocalfe Response
Hello Chris,
Thank you so much for sharing your experience! We're thrilled to hear that Lewis Broomhall and the Stocalfe Response team were able to assist you so effectively. We strive to make every situation as smooth and stress-free as possible, and it’s great to know we succeeded in your case.
Best wishes,
Stocalfe Response
Care and consideration from the team
22 novembre 2024
Avis spontané
Réponse de Stocalfe Response
Hi Susan,
Thank you for taking the time to leave us a review.
Best wishes,
Stocalfe Response
I had an accident in the morning and I…
I had an accident in the morning and I had a fantastic hire car by lunch! My car is now at the garage to be repaired and I have barely had to lift a finger. Luke is my file handler, who is professional and accommodating but everyone on the team is so helpful and knowledgeable.
18 février 2025
Avis spontané
Réponse de Stocalfe Response
Hello,
Thank you very much for leaving us a 5 star review.
We will be sure to pass on your comments to your file handler Luke!
Best wishes,
Stocalfe Response
We were dealing with gentleman called…
We were dealing with gentleman called Lewis. He was brilliant. Kept us updated all the way through the claim, answered any questions we had, and service was quick to get my claim resolved. Would have no issues if needed to use these again they make things very easy to deal with.
12 février 2025
Avis spontané
Réponse de Stocalfe Response
Hi Katrina,
Thanks for leaving us a 5 star review.
We will pass on your comments to handler Lewis, who I am sure will greatly appreciate it.
Best wishes,
Stocalfe Response
Very Very good quality service…
Very Very good quality service excellent customer service looking after their customers will also help and recommend 👍 many thanks sohail 04 02 25
28 janvier 2025
Réponse de Stocalfe Response
Hi Sohail,
Thank you very much for writing us a 5 star review, it is greatly appreciated!
All the best,
Stocalfe Response
No fuss
No fuss, very efficient service, couldn't fault them from start to finish. Hassle free. Thank you
30 décembre 2024
Avis spontané
Réponse de Stocalfe Response
Hi Joanne,
Thank you for taking the time to leave us a 5 star review. We appreciate the feedback!
All the best,
Stocalfe Response
Fantastic service couldn't ask for a…
Fantastic service couldn't ask for a better compay to deal with my claim, Lewis Broomhall,Jack Needham and Adam have been fantastic in helping me and keeping me updated.
9 janvier 2025
Avis spontané
Réponse de Stocalfe Response
Hi Natalie,
Thank you very much for leaving us such a fantastic review. We will be sure to pass on your comments to Lewis, Jack and Adam.
Best wishes,
Stocalfe Response
Excellent service from start to finish
Excellent service from start to finish. . Kept me informed all the way through the claim. It was all sorted in less than 3 weeks.
Would highly recommend.
12 décembre 2024
Avis spontané
Réponse de Stocalfe Response
Hi Tracey,
Thank you very much for leaving us a 5 star review, we appreciated your feedback.
Best wishes,
Stocalfe Response
Thankyou Edward
Thankyou Edward
The whole experience with your business worked perfectly
Thanks to all invoved
Regards
Pete S
10 décembre 2024
Avis spontané
Réponse de Stocalfe Response
Hi Pete,
We will be sure to pass on your feedback to Edward.
Thank you,
Stocalfe Response
Luke is extremely efficient with good…
Luke is extremely efficient with good communication skills
19 novembre 2024
Réponse de Stocalfe Response
Hi James,
We really appreciate you taking the time to leave us a 5 star review and have passed on your comments to Luke thank you.
Best wishes,
Stocalfe Response
The whole process was very fast and the…
The whole process was very fast and the people who dealt with my case seemed very experienced.
19 novembre 2024
Réponse de Stocalfe Response
Hi Linda,
Thank you for taking the time to leave us a 5 star review.
Best wishes,
Stocalfe Response
No fault claim .
I recently used stocalfe response to help me with a no fault claim . I dealt mainly with Lewis Broomhall and between them they have given me great service and advice. My claim was sorted out quite quickly and they got me a decent hire car while this was on going. I would like to add , that even though I have been paid out, I am still able to email or call Lewis for advice and more correspondence to parties involved with my claim. A great and efficient service. Thank you . Mr Patrick j Clifford
9 septembre 2024
Avis spontané
Réponse de Stocalfe Response
Hello Patrick,
Thank you very much for leaving us a 5 star review. We will certainly pass on your feedback to Lewis who I am sure will really appreciate it.
All the best,
Stocalfe Response
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