Stocalfe Response Avis 

205
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After a long day at work, My driver Stuart kept in touch with me on his journey from Wales To Grimsby and my courtesy car was delivered in great condition. Stuart is the sort of person you need on y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really friendly and professional service from start to finish. The team were very nice, helpful, and explained everything clearly when they delivered the hire car. They made the whole process really e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The customer service was fantastic and the lady who dropped off my hire car was amazing, she kept me posted on delivery and went above and beyond explaining all of the car’s functions to me before lea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nice man called Colin dropped of the hire car, he was really thorough checking over the car and very friendly. The hire car was sorted out and delivered really quickly which is very impressive as... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance accidents

Écrit par l'entreprise

Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(205)

70 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lewis Broomhall

Excellent service throughout my no fault claim, Lewis Broomhall was very helpful throughout the process.

21 octobre 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Adam,
Thank you for leaving us a 5 star review. We will be certain to pass on your comments to Lewis.
Much appreciated,
Stocalfe Response

Noté 5 sur 5 étoiles

Great communication

3 octobre 2024
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Andrew,
Thank you for leaving us a 5 star review. We appreciate you taking the time.
Many thanks,
Stocalfe Response

Noté 5 sur 5 étoiles

The Customer Service Department

The Customer Service Department, especially Lewis was fantastic in handling my case. Their professionalism and communication skills were just perfect. Their proactiveness and instant responses helped to make everything move seamlessly. Well done Team

6 septembre 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Zebron,
Thanks for taking the time to leave us such a great review.
We will pass on your compliments to Lewis, who will certainly appreciate it!
All the best,
Stocalfe Response

Noté 5 sur 5 étoiles

Would just like to say how professional…

Would just like to say how professional Lewis broomhall was after a non fault accident he made the situation easier to deal with, he is a credit to your business many thanks Lewis

2 octobre 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Christopher,
Thank you leaving us a 5 star review. We will be sure to pass on your compliments to Lews who will greatly appreciate it.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Absolutely brilliant can't fault the…

Absolutely brilliant can't fault the team.
Lewis especially who has handled everything and has gone above and beyond..
Very recommended 👌..

30 septembre 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Christopher,
Thank you very much for writing us such a great review!
We are pleased to hear that Lewis has been helpful and we will be sure to pass on your feedback to him.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Good dealings and communication from…

Good dealings and communication from the staff.

12 septembre 2024
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello,
Thank you for taking the time to leave us a 5 star review.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Great service .fast and helpful .took…

Great service .fast and helpful .took the stress out of the accident.and helped me to cary on with my everyday life.

14 septembre 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Mark,
Thank you very much for leaving us a 5 star review and positive feedback. It is greatly appreciated.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Fantastic Team

I got in contact with Stocalfe after someone went into the side of my vehicle and the team were absolutely amazing at talking me through the process of what happens next and supplied me with a hire car, which was a dream to drive! I mostly spoke with Lewis Broomhall, who was great at keeping in contact with me with updates throughout the ordeal. Fantastic team, can not fault them.

24 septembre 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Ingrid,
Thanks for taking the time to leave us a 5 star review!
We will pass on your comments to Lewis who I am sure will greatly appreciate it.
All the best,
Stocalfe Response

Noté 1 sur 5 étoiles

HORRIFIC is the only word I can use to…

HORRIFIC is the only word I can use to describe this company DO NOT USE THEM!!!
They led me to believe that they were my insurance company! And I was in a non fault accident and they are trying to get money from me as the third party won’t pay for the hire vehicle they are absolutely horrific and vile sent me to a debt collector for £8,000+

HORRIFIC DO NOT USE THEM

17 octobre 2023
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello,
Thank you for providing us with your feedback. We have requested further information from you to gain an understanding into your issue raised and ideally provide a resolution but haven't yet received a response.
We also cannot find you in any of your records on our systems.
Please can you provide us with your email and claim reference and we can seek to resolve your complaint?
Best regards,
Stocalfe Response

Noté 5 sur 5 étoiles

They are very efficient and talk you…

They are very efficient and talk you through the whole process , answering any questions you may have . All in all I couldn’t of asked for a better service , very helpful.

13 août 2024
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello,
Thanks for taking the time to leave us a 5 star review, we really appreciate it.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

My car was in an accident and I was…

My car was in an accident and I was supported by Lewis Broomhall during the time that my car was getting fixed. They really helped me and ensured I had the smoothest process! I will recommend anytime and any day.

1 août 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello Esther,
Thank you for leaving us a 5 star review. We will be sure to pass on your feedback to Lewis who will greatly appreciate it.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Was very happy with the way they dealt

Was very happy with the way they dealt
With my car claim.

19 juin 2024
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hello,
Thank you for leaving us a 5 star review. We greatly appreciate it!
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Following a collision with my car…

Following a collision with my car Stocalfe (Luke Jackson) was very responsive and helpful in sorting out replacement hire car, getting my car recovered, repaired and back on the road quickly. Many thanks!

23 mai 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Tim,
Thank you for leaving us a 5 star review. We will pass on your comments to Luke.
Much appreciated,
Stocalfe Response

Noté 5 sur 5 étoiles

Luke Jackson from Stocalfe Response was…

Luke Jackson from Stocalfe Response was very easy and polite to deal with. We all hope that we won't need to use our insurance, but when you do, you only hope to get someone like look at the other end.

22 mai 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Lee,
Thank you for leaving us a great review. We will pass on your comments to Luke who I am sure will greatly appreciate it.
Many thanks,
Stocalfe Response

Noté 5 sur 5 étoiles

Friendly and helpful.

I used Stocalfe Response after a driver went into the back of car last month. I found the team to be very helpful, especially Luke, who kept it touch a couple of times a week while the case was being settled. When there were delays from the other party's insurers, Luke pursued the matter and always returned my calls and emails quickly. It's such a stressful time when you've had an accident, so having someone sympathetic on the other end of the phone was great. I now have my payout and am looking for a new car. Very happy with my experience!

1 mai 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Joanne,
Thank you for taking the time to leave us such a detailed review. We are glad to read that you are happy using our services.
We will pass on your feedback to Luke who I am sure will really appreciate it.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

I received an absolutely brilliant…

I received an absolutely brilliant service from this company. My main point of contact Luke was so helpful and was an absolute delight to deal with.

22 avril 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Dazza,
Thank you very much for the 5 star review, we will pass on your feedback to Luke who will really appreciate your comments.
Best wishes,
Stocalfe Response

Noté 5 sur 5 étoiles

Fast response from Stocalfe from the…

Fast response from Stocalfe from the first conversation with Saraya, provided me with a hire car and service was fantastic! Highleh recommend.

23 avril 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Lacey,
Thank you for the 5 star review and recommendation!
We will pass on your comments to Saraya who I am sure will really appreciate your feedback.
Best regards,
Stocalfe Response

Noté 5 sur 5 étoiles

Amazing Service

Was involved in an non-fault accident unfortunately, Stocalfe Response did there very best to help me, each time I called they was so helpful from start to finish of my claim, they always ensure there service and communication is upto a high standard! Definitely recommend!

6 avril 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Miriam,
Thanks for the 5 star review and the recommendation!
Very much appreciated,
Stocalfe Response

Noté 5 sur 5 étoiles

Brilliant Service

Brilliant Service
Absolute amazing service from call handlers at Stocalfe Response, very clear and consistent communication throughout my accident claim, each time speaking with an Call handler they was very helpful and always ensure they did there very best to handle every Situation. Couldn’t recommend them enough!

3 avril 2024
Avis spontané
Logo de Stocalfe Response

Réponse de Stocalfe Response

Hi Nadia,
Thank you for the positive review, we will pass on your comments to the team.
Much appreciated,
Stocalfe Response

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus