stonehillshair.co.uk Avis 

115
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been going through a hair journey this last year growing out my very short textured pixie , Michael has made sure we adapt my hair throughout the process without sacrificing style while growing... Voir plus

Noté 5 sur 5 étoiles

Great hair product! I love it for styling my short bob, it works well without making it sticky or dull or greasy and gives it volume where needed ....The product arrived on time in a protective envel... Voir plus

Noté 5 sur 5 étoiles

Appointment began with a lovely Welcome from Michael!! Michael is kind, thoughtful, and his beautiful awareness always amazes me!!! He is a "Master" knowing just the perfect color (highlights, low... Voir plus

Noté 4 sur 5 étoiles

Needed to email as forgot to use discount code. Sadly i was not eligible as didnt meet min. req for spend which was not obvious when I ordered. However response was quick and so was delivery.

L'entreprise a répondu

À propos de l'entreprise

  1. Coiffeur

Écrit par l'entreprise

Stonehills Hair is an award-winning salon with over 20 years in the industry, founded on a passion for delivering expert hairdressing with a welcoming, talented, and creative team. We believe that beautiful hair isn’t just about the time spent in the salon—it’s about ensuring you can achieve healthy, gorgeous hair every day. That’s why we offer expert guidance, personal home hair care tips, and professional product recommendations tailored to your unique needs. At Stonehills Hair, we provide luxury haircare for every version of you, combining real-life expertise with a deep understanding of hair. Our team is committed to supporting your lifelong haircare journey, ensuring that your hair not only looks great but feels its absolute best. We are proud to stock an extensive selection of premium haircare brands, including Davines, R+Co, R+Co Bleu, Moroccanoil, Kérastase, GHD, Popband, and much more. Carefully chosen for their high performance and exceptional results, our product range ensures that whether you’re visiting us in-salon for a personalised consultation or shopping online for your favourite professional products, you can maintain salon-quality hair at home with ease. Located in the heart of Welwyn Garden City, our boutique-style salon is set in a vibrant town centre surrounded by a fantastic choice of shops and eateries. Our warm, inviting atmosphere reflects our commitment to exceptional service, where every detail—from the design to the experience—is shaped by our dedicated team. Discover the Stonehills Hair difference: expert hairdressing, luxury haircare, and a seamless online shopping experience that ensures your hair gets the very best, wherever you are.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(115)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great

Great - good selection of products- helpful and posted out right away - recieved next day. Would love if they had a customer loyalty discount code scheme - Would definitely buy again.

2 janvier 2026
Noté 5 sur 5 étoiles

Good hair product

Good hair product. If you want quality then this company is for You. I'll be definitely looking into buying some nice extra hair things 🙂

28 décembre 2025
Noté 5 sur 5 étoiles

Excellent customer service

There was a slight mix up with my order however on contacting Stonehills this was very swiftly resolved ( thankyou!). Very impressed with their customer service & would definitely purchase from them again.

25 novembre 2025
Noté 1 sur 5 étoiles

Still not received my order

Still not received my order

1 décembre 2025
Logo de stonehillshair.co.uk

Réponse de stonehillshair.co.uk

Hi Neil,

Thank you for taking the time to leave feedback — we’re sorry to hear you feel disappointed.

We have checked your order (placed on 1st December) and can see it was successfully delivered on 8th December at 14:43, with proof of delivery and a photo provided by Royal Mail. We’ve just sent you an email with all of the delivery details, including the tracking link.

Of course, if you haven’t received the parcel personally, we’re here to help. Please reply to our email so we can resolve this quickly for you.

We always recommend getting in touch if there are any concerns with delivery — our customer care team is easily reachable and always happy to assist.

Best regards,
Stonehills Hair

Noté 5 sur 5 étoiles

Amazing salon and a very good shopping…

Amazing salon and a very good shopping experience. Packages and products came in brand new condition they also provided free luxury samples. Yes I would reccomend this company. And I will be shopping here for my hair care from now on. Super fast next day delivery too 🙌

27 octobre 2025
Noté 5 sur 5 étoiles

Came in for my birthday treatment as a…

Came in for my birthday treatment as a regular, the stylist Masako went out of her way to bring in a piano so her daughter Fran could play music for me throughout my appointment, out of this would experience!

24 août 2025
Avis spontané
Logo de stonehillshair.co.uk

Réponse de stonehillshair.co.uk

Thank you for sharing this feedback. We’re so pleased to hear Masako and Fran made your birthday visit extra special — we truly value creating memorable experiences for our guests. We look forward to welcoming you back soon!

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