stonehillshair.co.uk Avis 

116
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am a 55 year old women that hasn't had hair cut for over 20 years. Mike really listened to me, made me feel comfortable and gave me a haircut that was in my guidelines but it exceeding my expectati... Voir plus

Noté 5 sur 5 étoiles

Appointment began with a lovely Welcome from Michael!! Michael is kind, thoughtful, and his beautiful awareness always amazes me!!! He is a "Master" knowing just the perfect color (highlights, low... Voir plus

Noté 5 sur 5 étoiles

I have been going through a hair journey this last year growing out my very short textured pixie , Michael has made sure we adapt my hair throughout the process without sacrificing style while growing... Voir plus

Noté 4 sur 5 étoiles

Needed to email as forgot to use discount code. Sadly i was not eligible as didnt meet min. req for spend which was not obvious when I ordered. However response was quick and so was delivery.

L'entreprise a répondu

À propos de l'entreprise

  1. Coiffeur

Écrit par l'entreprise

Stonehills Hair is an award-winning salon with over 20 years in the industry, founded on a passion for delivering expert hairdressing with a welcoming, talented, and creative team. We believe that beautiful hair isn’t just about the time spent in the salon—it’s about ensuring you can achieve healthy, gorgeous hair every day. That’s why we offer expert guidance, personal home hair care tips, and professional product recommendations tailored to your unique needs. At Stonehills Hair, we provide luxury haircare for every version of you, combining real-life expertise with a deep understanding of hair. Our team is committed to supporting your lifelong haircare journey, ensuring that your hair not only looks great but feels its absolute best. We are proud to stock an extensive selection of premium haircare brands, including Davines, R+Co, R+Co Bleu, Moroccanoil, Kérastase, GHD, Popband, and much more. Carefully chosen for their high performance and exceptional results, our product range ensures that whether you’re visiting us in-salon for a personalised consultation or shopping online for your favourite professional products, you can maintain salon-quality hair at home with ease. Located in the heart of Welwyn Garden City, our boutique-style salon is set in a vibrant town centre surrounded by a fantastic choice of shops and eateries. Our warm, inviting atmosphere reflects our commitment to exceptional service, where every detail—from the design to the experience—is shaped by our dedicated team. Discover the Stonehills Hair difference: expert hairdressing, luxury haircare, and a seamless online shopping experience that ensures your hair gets the very best, wherever you are.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(116)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Came in for my birthday treatment as a…

Came in for my birthday treatment as a regular, the stylist Masako went out of her way to bring in a piano so her daughter Fran could play music for me throughout my appointment, out of this would experience!

24 août 2025
Avis spontané
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Réponse de stonehillshair.co.uk

Thank you for sharing this feedback. We’re so pleased to hear Masako and Fran made your birthday visit extra special — we truly value creating memorable experiences for our guests. We look forward to welcoming you back soon!

Noté 4 sur 5 étoiles

responsive to emails

Needed to email as forgot to use discount code. Sadly i was not eligible as didnt meet min. req for spend which was not obvious when I ordered. However response was quick and so was delivery.

12 août 2025
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Réponse de stonehillshair.co.uk

Thank you for your feedback, Eva. We’re glad you were happy with the quick turnaround and email response. We did try to offer an alternative solution so you could still use the promo code, but we always take comments on board to see how we can improve. Hope to welcome you back again.

Noté 5 sur 5 étoiles

Good price

Good price, delivered as promised. Thank you

7 juillet 2025
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Réponse de stonehillshair.co.uk

Thanks so much, Tony — we’re glad everything arrived as expected. We really appreciate you taking the time to leave a review!

Noté 5 sur 5 étoiles

Top class saloon with super friendly…

Top class saloon with super friendly staff *****

26 juin 2025
Avis spontané
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Réponse de stonehillshair.co.uk

Thank you, Rob! We really appreciate your kind words and are thrilled to hear you had a great experience.

Noté 5 sur 5 étoiles

Delighted by the speed of delivery…

Delighted by the speed of delivery after ordering.

27 juin 2025
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Réponse de stonehillshair.co.uk

Thanks for sharing your feedback! We’re so pleased the delivery was quick and your experience met expectations.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Well packaged. All round good service.

23 juin 2025
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Réponse de stonehillshair.co.uk

Thank you for your review! We’re happy to hear your order arrived quickly and well packaged. We really appreciate your feedback.

Noté 5 sur 5 étoiles
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Réponse de stonehillshair.co.uk

Thank you, Kevin! We’re so pleased to know you’re happy with our service. Your support means a lot to us.

Noté 5 sur 5 étoiles

Came on time

16 juin 2025
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Réponse de stonehillshair.co.uk

Thank you, Paula! We’re happy your order arrived on time and that you had a smooth experience with us.

Noté 5 sur 5 étoiles

A Truly Exceptional Salon Experiences

rarely write reviews, but I felt this salon truly deserved one.
This is a highly professional and high-quality salon. My hair colour turned out exactly how I wanted, and even after the second wash, my hair still feels super healthy—not dry at all, which is often the case for me after colouring.

Beyond the excellent service, the entire team was incredibly warm and kind. As a psychologist, I naturally observe how people interact, and I was genuinely impressed by the way the staff communicated with each other and with their diverse range of clients. Everyone was treated with equal friendliness and care, creating a welcoming, inclusive atmosphere that makes you want to come back.

9 juin 2025
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Réponse de stonehillshair.co.uk

Thank you so much for taking the time to leave such thoughtful feedback. It means a lot to our whole team to know you felt welcomed and well looked after, and we’re thrilled your hair feels and looks just as you hoped. We really appreciate your recommendation.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I had ordered 2 products instead of just 1 and they rang me straight away to check. They refunded the overpayment immediately.
Product arrived really quickly and I got a couple of free gifts as well.
Thoroughly recommend and I will definitely be shopping with them again.

3 juin 2025
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Réponse de stonehillshair.co.uk

Thank you so much for your lovely review. We’re really pleased to hear our team was able to assist quickly and get everything sorted for you. It means a lot to know you’d recommend us and will be shopping again – we look forward to it!

Noté 5 sur 5 étoiles
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Réponse de stonehillshair.co.uk

Thanks so much for your kind words, Julie! We’re really pleased you were happy with both the service and the product. We appreciate your support.

Noté 5 sur 5 étoiles

Great customer service!

Wonderful product and fast delivery! Great customer service thank you :)

7 mai 2025
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Réponse de stonehillshair.co.uk

Thank you, Mary! So glad your order arrived quickly and that you’re happy with the product and service. We hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent Service from Stonehills Hairdressing!

"I recently purchased the GHD Curve Soft Curl Tong from Stonehills Hairdressing, and I was impressed by their service. The dispatch was incredibly quick, and the product arrived in perfect condition. A seamless shopping experience—highly recommend!

30 avril 2025
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Réponse de stonehillshair.co.uk

Thank you, Jack! We’re so pleased to hear your order arrived quickly and in perfect condition. It’s great to know you were happy with the service — we really appreciate the recommendation!

Noté 5 sur 5 étoiles

Great products,fantastic…

Great products,fantastic service,communication and delivery.Will definitely use again.Thankyou.

1 mai 2025
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Réponse de stonehillshair.co.uk

Thank you so much, Clare! We’re really pleased to hear you were happy with the products, service, and communication. It means a lot to know you’d shop with us again.

Noté 5 sur 5 étoiles

Product is just what I wanted

Product is just what I wanted, arrived in a few days, free sample was gladly recieved. Will use the company again in the future.

26 avril 2025
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Réponse de stonehillshair.co.uk

Thank you so much for your lovely review. We’re really pleased we could resolve things quickly and that your order arrived with a few extra treats! We really appreciate your support and look forward to helping again soon.

Noté 5 sur 5 étoiles

Everyone at Stonehills Hairdressers is…

Everyone at Stonehills Hairdressers is amazing, I always feel very welcomed, Mike is so patient listening to my demands of what I want and advises professionally on what's possible and what not and why. Results are brilliant every time! Thank you so much for the care I am receiving on every visit

3 mai 2025
Avis spontané
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Réponse de stonehillshair.co.uk

Thank you for this kind review — we’re so happy you feel well looked after and confident in the advice you receive. It’s a real pleasure to have you as a regular guest.

Noté 5 sur 5 étoiles

Great company - Thanks so much

Fabulous communication and delivered VERY quickly. I highly recommend this company and will buy from them again.

23 avril 2025
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Réponse de stonehillshair.co.uk

Thanks so much, Emma! We’re thrilled you were happy with the communication and speedy delivery — really appreciate your recommendation.

Noté 5 sur 5 étoiles

Great service

Great service, fast delivery highly recommended company...

16 avril 2025
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Réponse de stonehillshair.co.uk

Thank you, Lynn — so pleased you found our service and delivery up to scratch. We’re grateful for the recommendation!

Noté 5 sur 5 étoiles

Consistently good

Warm reception from the staff member at the till and the salon is clean with a professional feel. Mario cuts my hair every time and never disappoints. Thank you.

11 avril 2025
Avis spontané
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Réponse de stonehillshair.co.uk

Thanks, Deborah. It’s lovely to hear your visits with Mario are always reliable and that the team’s welcome stands out. We really appreciate you taking the time to share your thoughts. Look forward to seeing you again soon.

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