Stone Lain Avis 

Great service on replacing a broken dish. I love these sets.

I ordered a dinnerware set that I was very excited about and upon receiving unfortunately was not going to work for our family. Had to much of a matte finish. However, costumer service was quick to reply and sent me labels to ship back for a refund.

Great customer experience!

I made a mistake in what I ordered. Their customer service took care of me right away and they were more than fair in helping me get what I had really wanted in stoneware. Also, the stoneware is beautiful and just as shown on their web site.

Excellent product. Love these new dishes and flatware. Beautifully Beautiful, beautifully packed, shipped and arrived on time. Great experience. Would definitely recommend this company and their products.

The set is beautiful and reasonably priced and shipped quickly, however there are some imperfections in some of the pieces that are a bit frustrating. That is my only complaint, but because they are fired into the plates and bowls there isn’t anything I can do to remove them. I understand pottery has its variants but this could have been avoided with more scrutinized quality control procedures from the manufacturer.

The dishes are beautiful, high quality, and affordably priced. And I received my order just a few days after placing it. Could not be happier!

Goooooood!

The packaging was secure and I wasn’t in a hurry, so they came fast enough. I wish they were blacker. A deep black. I don’t think I will find any, so these are fine.

Easy of ordering. Wish I could order single pieces for breakage. I ended up order a total four piece set to replace one broken dish.

Excellent delivery service
Well made product

We love these dishes! Unfortunately one plate arrived broken. The replacement process was quick and easy. Our replacement plate came quickly. Love the quality of these dishes.

Thank you so much for your help! My wife is extremely happy with the replacement plates. You’re the best :)

Was given one of their set of 16 stoneware for a wedding present 5 years ago. One of the bowls recently decided to break down the middle. It has lasted through two moves and I love this set so much. I reached out with little hope and asked if I could purchase a replacement bowl for this specific set. Luckily, they had some in stock and said they could do it. Bought, shipped, and received in less than a week. I am happy I could keep this set together for a bit longer. Would buy my next set from them.

Great dineware,

Arrived ahead of schedule without any issues.

Faulty wedding registry. I ordered a 24 piece dinner set from Stone + Lain of a wedding registry called Zola. Somehow the site allowed another guest to purchase the same. The couple doesn’t have room for a 48 piece set of dished. Stone + Lain only takes returns if there is a warranty issue. So now I’m stuck with 48 dishes that I don’t want and about $250 in the hole. I’m about to start a social media campaign warning people about purchasing from Stone + Laine on Zola. Something is very wrong with their operations.

Everything was as advertised. The artisan appearance is quite attractive.