Straight2You Avis 111

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Christmas gift from Straight 2 You. They had the best price I could find for the particular item. They despatched quickly with tracking. The parcel arrived with the outer box squashed and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very rarely do I leave reviews, but I consulted TrustPilot as had no experience of this company and thought it only fair to record a very positive experience. I bought Wicked toys, readily available i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jouets
  2. Magasin de matériel de camping
  3. Magasins d'articles de canoë-kayak
  4. Magasin de jouets pour enfants

Écrit par l'entreprise

Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent value

Excellent value

Must hat very good quality and price delivered on time - what more is there to say

24 novembre 2023
Logo de Straight2You

Réponse de Straight2You

Hi Mike,

We're glad you're enjoying your product. Thanks for shopping with us.

Regards,
Straight2You

Noté 5 sur 5 étoiles

Great item

Great item, my son will love it. Easy to order, best price I found on the internet and sent quickly.

26 novembre 2023
Logo de Straight2You

Réponse de Straight2You

Hi Tony,

We're glad to hear that you're happy with your purchase. Thank you for shopping with us!

Noté 1 sur 5 étoiles
Logo de Straight2You

Réponse de Straight2You

Hi Elaine, our tracking system indicates that your item was delivered on the 6th November. We have checked, and there is also a photograph provided by Royal Mail that shows the parcel was handed to a person at your address. Please do let us know if you need any further information, but to note, all our items are sent tracked. This means that while they do not require a signature, Royal Mail will photograph the parcel being received at the door, and provide the GPS details. Thank you.

Noté 5 sur 5 étoiles

Promt service

From ease of ordering through to the delivery was all a very quick service.
Delivery driver very nice, friendly and polite.

12 août 2023
Noté 1 sur 5 étoiles

You put the wrong price on the site

You put the wrong price on the site, I made the purchase then you cancelled and gave me the refund, I want my longboard for the price I paid!

7 août 2023
Logo de Straight2You

Réponse de Straight2You

Hello, this was an error and I'm afraid there is no legal option to sell it to you at the price advertised. We are sorry you are disappointed with your purchase and did contact you to let you know. As you did not come back to us we processed the refund accordingly. Thank you.

Noté 5 sur 5 étoiles

Dukdalf folding table

I purchased a Dukdalf folding table, the price was good, delivery was quick and I was informed at every stage, and the item was well packaged.

I had a couple of questions prior to ordering which were answered promptly by email.

31 juillet 2023
Noté 3 sur 5 étoiles

When the paddle board came it had dirty…

When the paddle board came it had dirty marks all on the top tried scrubbing it but it is not coming off

24 juillet 2023
Logo de Straight2You

Réponse de Straight2You

Hello, this sadly was a supplier issue with warehouse storage their side. We cannot open boxes to check contents but, as with any product issue like this, our supplier has always replaced any problem boards for a new one. I have checked and cannot see any correspondence regarding your order from. you letting us know, but if you contact us, we can get the supplier to replace it for you no problem. Thank you!

Noté 4 sur 5 étoiles

Order came really quickly

Order came really quickly. However the colour of the product was not the same as the photos. Thankfully I didn’t mind but other people may do.
So I knocked 1 star off.

24 juin 2023
Noté 5 sur 5 étoiles

I had an issue with delivery and the…

I had an issue with delivery and the item I received however they were very fast to resolve the problem and were great at keeping me informed of the next steps. Jordan in particular was very friendly and extremely helpful.

I would definitely recommend this company.

Great customer service.

21 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

The wrong item was sent and therefore…

The wrong item was sent and therefore missed child's birthday.
S2Y offered fulled refund on return of incorrect item, which I have taken. Obviously I had to struggle through my child's birthday with a subsititue gift.

25 mai 2023
Logo de Straight2You

Réponse de Straight2You

Hi Alex,

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have tried to be in touch in regard to this query and providing a returns label.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Jordan

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus