One of 12 curtains has a grommet that came apart ,I would like a replacement. But all in all curtains are working well. The panel that is damaged is 52×96 cream color.
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Lisez les avis des autres
I have been searching for some time, and SUCHOUTDOOR provided the exact custom outdoor curtain product I needed! I requested communication prior to the order, and it was timely and helpful, and the or... Voir plus
Excellent customer service!! We had a bad wind storm and the stucco on our outdoor patio ruined the curtains. The company replaced the set without charge! So awesome! Most companies don’t care about c... Voir plus
I ordered 2 navy custom sized waterproof curtain panels for our outdoor shower. their shipping estimate was way off the original projection, but considering it was custom, i was not disappointed—may... Voir plus
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SuchOutdoor curtain mall is online. Our outdoor curtains are cheap and high-quality, and they are returned for free within 40 days.
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Wonderfull product!
7 avril 2026
One of 12 curtains has a grommet that…
One of 12 curtains has a grommet that came apart ,I would like a replacement. But all in all curtains are working well.
The panel that is damaged is 52×96 cream color.
7 avril 2026
Perfect OUTDOOR CUSTOM Curtains!
I have been searching for some time, and SUCHOUTDOOR provided the exact custom outdoor curtain product I needed! I requested communication prior to the order, and it was timely and helpful, and the order is PERFECT - and the price did not break the bank! We will be a returning customer for sure! No regrets!
23 mars 2026
Outdoor curtains
I Ordered these outdoor curtains last year. They looked nice for about 3 weeks, but then faded completely due to UV light, despite being sold for outdoor use/fade resistant. They are now completely discolored and look terrible. Even worse, Such Outdoor has completely ghosted me-no response to multiple emails.
Updated review: After I posted this review, the company contacted me and sent replacement curtains under warranty, which I appreciate.
My original experience was that the first set faded significantly within weeks, and my earlier attempts to resolve the issue directly did not receive a response. I am updating this review to reflect that the company did provide a replacement after escalation.
I am leaving this as an updated review, rather than deleting it, so it reflects both the original concern and the company’s eventual response. I will continue to monitor how the replacement curtains perform, particularly with continued sun exposure, and may update this review further based on durability.I appreciate the company’s willingness to honor their warranty
28 juillet 2025
Avis spontané
Réponse de suchoutdoor.com
Our warranty period is one year, and if any problems occur within one year, we will send out new curtains. Some customers have already tried it.
We cannot rule out the possibility of rapid damage to curtains in certain special environments, nor can we guarantee that defective products will not be produced. That's why we offer a one-year warranty period. If you send an email through the order email, we will receive it, but I have inquired with our customer service personnel and checked the email system, but have not seen your email yet. Many customers who have been using the curtains for over a year have submitted after-sales requests, and we have satisfied them by offering partial refunds or ordering new curtains at half price. Receiving curtains is just the beginning of the service, not the end, which is why we continue to receive positive reviews.
If you still want to replace the curtains for free, you can send us a request email using your order email.
Regarding our positive reviews, you can leave a message under any review, inquire or view the reviewer's information, and get in touch with them. After receiving our satisfactory service and products, they gave us feedback.
Top quality
Top quality, wish they had weights in the bottom, wind in North Texas very strong.
10 février 2026
Great curtains great customer service
Great curtains great customer service. Everything was on time and the curtains are great quality, washable, and easy to hang! Very impressed with the product!
24 septembre 2025
Nice outdoor curtains but not long enough
The curtains I ordered for my outdoor patio were very nice, but were too short. When I wanted to return product, my problem was handled immediately! Thank you and I'll definitely order again
27 août 2025
Overall, all-around top notch.
Timely delivery. Prior to order, prompt response to questions. High quality product. Fair price for custom size.
23 août 2025
Nice material
Nice material. Excellent craftsmanship and arrived exactly when they said it would. I recommend.
1 août 2025
HIGHLY RECOMMEND
I’m absolutely thrilled with my handmade curtains! The craftsmanship is excellent, with great attention to detail, and the price was very reasonable. They arrived on time and exceeded my expectations. A beautiful, well-made product—thank you!
25 juillet 2025
The measure of a company's service isnt when everything goes to plan.
The measure of a company's service isn't when it all goes to plan, its when something goes wrong. The color in my "made to order" outdoor curtains delivery was incorrect. The outstanding service from Lisa in rectifying, and an expedited delivery of the correct curtains made the problem nothing more than a hiccup.
When I couldn't find a cell number to phone the company, only and email, I was dubious about getting timely assistance. However Lisa responded promptly (to every email and question), was eager to assist and kept me appraised of status and delivery time of my replacement curtains. Well done Lisa.
3 juillet 2025
Avis spontané
Great job all around!
The customer service was great when I was trying to figure out how many panels, etc to get for my outside curtains. The curtains are of high quality and look great.
18 juin 2024
Great customer service and quick response time
Great customer service. I had an issue with an order and it was resolved quickly and in a most satisfactory way.
7 octobre 2024
Réponse de suchoutdoor.com
Please contact our customer service email: service@suchoutdoor.com with your order number. We will give you a full refund and you don't need to return the item.
Our return policy is no return, just a full refund. But you need to contact us.
I absolutely love my custom made…
I absolutely love my custom made curtains! I will definitely be making another purchase.
18 juin 2024
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