Sunbasket Avis 

I have been ordering from Sunbasket for years. Love all the meals that we have made. Easy to make and very delicious. If I ever have a problem the Sunbasket team always responds on a timely matter and they always make it right.

Small portions and inconsistent ingredients - often they substitute non-organic foe organic ingredients and at times ingredients they provide can not be used- this happens often with avocados which are too hard so can’t use them. If you get a default shipment meaning you didn’t get a chance to select meals for yourself you can expect recipes with the cheapest ingredients - just this last week they gave me a frittata amd another recipe with tofu instead of meat chicken or fish. Even when the recipe includes meat chicken and fish, portions are very small and I buy extra to supplement. Their prices for the small portions etc are expensive and customer service disappointing. They do not seem to care when you bring quality control issues to them

The meals are delicious, healthy, and creative. So very easy to follow the directions and I feel like a gourmet cook.

Sun Basket people on the phone make us like Sun Basket more than just Great Food. They are helpful explain things well and refund $ to us when there is an issue.

I never thought I'd be cooking meals that were good instead of depressing. But a good fraction of the meals are outstanding, and even things I wasn't that excited about often pay -- like I wouldn't have thought a quinoa and kale centric meal would be pleasant, but the winter vegetables and tahini turned the whole thing around.

Downsides:
- It's my meal plan, they should really be more on top of their delivery services; I often get the food a day late (it's within the food safe window, but it disrupts my meal plan for the week).
- I asked them to deliver with Fedex, but sometimes they switch to OnTrac, who are absolute idiots and it's always a day late and an ordeal of "we had trouble with the delivery" text messages (with no way of finding out what the problem is or helping) with OnTrac.
- I wish the recipes were reorganized so it was mise en place first, cook second; yes, in theory it's faster to do the cutting and chopping while things are cooking if you're super-efficient, but I am not.

There is always a great variety of tasty meals to choose from. Every order is unique, easy to prepare and tastes great. I appreciate the fact the produce is organic and fresh.

I've been using Sunbasket since before the pandemic. The quality of the ingredients is excellent, the recipes are easy to follow, and the customer service is great. I have had very few problems with delivery in the many years I've used this service, and when there was an issue I was happy with the outcome.

As a diabetic, it’s nice to have meals where ingredients and nutrition are figured out in advance by someone else. Most of the meals have been pretty good to excellent. Only a couple duds. Problems include missing instruction cards (I have to yell out online instructions to my spouse in the kitchen), missing ingredients and misdelivered boxes, but these aren’t frequent.

Sunbasket is the meal kit I keep coming back to after trying many of the others. The recipes are healthy, flavorful, and a great value from a nutrition and calorie standpoint.

The meals usually taste as good as restaurant food (if not better) and the instructions are simple to follow. Several of the recipes have made it on my family's favorite recipes list. For me, it’s been the easiest way to eat healthier without feeling like I’m sacrificing flavor or my free time.

I love that ingredients are organic & fresh.
The recipes are great. Simple, but introducing new methods & ingredients..love that.
I'm glad I can pause my subscription.
I'm buying/planning meals for just one person- my work around is to make the batch & freeze for later.
In the hotter months the freshness is compromised by temperature and delivery method.
I'm in a small town.
I totally understand that FedEx is not going to curate my delivery and that Sunbasket has to work with what delivery methods are available. So I did pause it for the summer b/c of heat.. and also b/c I have more fresh produce available now.
I've been so happy with my experience with Sunbasket overall. I even got Thanksgiving from you guys. It was amazing.
Sustainable packaging is also a key factor. I compost the box & materials.
Quality is great. Veg, Meat & seafood from smaller sources.
AND! Customer service has always been awesome whenever I've had an issue or question.

I enjoy Sunbasket for the various healthy meal options and quality ingredients. The meals are carefully packaged and delivered. The cooking instructions are helpful in saving time prepping and cooking. I feel good knowing I'm eating whole food and nutritious dinners.

I love my Sunbasket meals! It makes it easy to know what’s for dinner every night and eat something nutritious. If I’ve ever had an issue, they correct it and have great customer service.

I love the menus, the weekly schedule tracking, the way the meals/market is organized. The quality of ingredients is fantastic.

Sunbasket is healthy, easy and provides great variety to my weekly meal prep. I also use it for holiday boxes as it makes the holidays simpler and easier to enjoy time with family while still having an elegant meal. Love Sunbasket!

Unique meals that keep me on-track from a dietary perspective but with great tasting, high quality, healthy ingredients.

We have been Sunbasket customers for about 8 years and we love it! We can’t live without it. Sure there are other meal delivery services, but Sunbasket recipes are more exciting and they are usually restaurant quality.

Sunbasket has been reliable and consistent for the near decade I have been a customer. I appreciate the marketplace offerings. I expect organic. The soup/stew/chili recipes are my favorites. I live a very busy lifestyle that does not allow for grocery shopping so this service is very important to me.

My favorite thing about Sunbasket is that I get meals that I would never even think of if I were to leave it up to myself to plan meals. The less traditional recipes offered by Sunbasket are generally my favorite to explore. I also like that you can rate each meal that you have tried, so next time it pops up on a menu you are reminded as to whether or not you have tried it, and whether or not you liked it.

Love the pre-portioned ingredients and vegetarian and vegan options. The customer service is quick if there is ever an issue with an ingredient.

I’ve been enjoying Sunbasket for over 9 years! It’s always exciting to try new dishes & with a very busy work schedule it’s super easy!