I hired equipment for work being done on my garden. I used the Dundee branch. The entire experience from start to finish was appalling. They have no idea what good customer service is and do not car... Voir plus
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Hope you’re not unlucky enough to live near one of their members of staff who parks his van outside your house on the road he doesn’t live on all weekend Every weekend. Sod everyone else who actually... Voir plus
Equipment is usually broken on arrival then they try to charge you for it after they’ve collected it. Check everything on delivery. Also worth checking Hiab costs then expecting you to off load it at... Voir plus
Andy in the Exeter branch went the extra mile and then some to arrange my hire, when every other rental firm in the area either refused to hire to an individual, or did not respond to my enquiry. Comm... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Together, our team of specialists provide rental equipment and managed solutions into every market and sector including: construction, industrial, energy, infrastructure, government and events. We are part of the FTSE100 Ashtead Group plc, the global leader in equipment rental. We’ve brought together our entire family of leading product and solution providers, making it easier for you to access our equipment and expertise. We’re committed to new, innovative technologies and sustainable ways of working.
Coordonnées de contact
102 Dalton Avenue, WA3 6YE, Warrington, Royaume-Uni
- marketing@sunbeltrentals.co.uk
- sunbeltrentals.co.uk
1,8
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65 avis
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The "Help Center" is of no help
The "Help Center" is of no help . I have to phone multipal times over several days to get a fitter to come to site to repair the rental equipment . If I had a choice , I would not use this company . Unfortuneately, our company has a contract with them , so I have no choice in the matter. Avoid them, use any other company, they are ALL better than Sunbelt
1 décembre 2021
Avis spontané
I have used the Derby branch of this…avoid at all costs
I have used the Derby branch of this company and I won't be using them again. I wanted to hire ladders for a job I was working on, was told what they had wouldn't fit in my long-wheel base van. I paid for delivery of the ladders and hire, what arrived was smaller than I used and were definitely not what I asked for. I physically returned the ladders and they charged me for a pickup and 3 months later I am still waiting for this be refunded. I've called numerous times and despite informing me that it's being processed the refund never arrives. I've tried head office and their recorded message for their accounts department does not work. My advice - find another hire company as they are incompetent and do not return money - avoid at all costs!
11 novembre 2021
Avis spontané
Appalling driver
I recently had an incident with a lorry from this company's Nottingham branch. I was driving at 50mphon a dual carriageway and the Sunbelt rental lorry decided to tailgate me. He was less than half a metre from my rear bumper. The incident was recorded on my rear facing dash cam, which was sent to customer services. They carried out an 'alleged' investigation. The driver admitted he didn't realise he was that close to me!
What does this say about the safety policy of a company when a driver of an 18 ton fully loaded truck was unaware that he could have crushed me to death?
If a so called professional driver is driving on a public road without due care and attention, what is he likely to do when delivering plant to it's customers premises. Customer services carried out a 'cosmetic' investigation. In my opinion use a safety conscious company, not Sunbelt Rentals,
9 novembre 2021
Avis spontané
shocking equipment delivered
shocking equipment delivered, supposed to have been inspected, blind monkey would have done better job, dirty outside and inside, suppose i will get cleaning charge added.
SHYSTERS
29 juillet 2021
Avis spontané
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