I set up public liability cover for delivering with Amazon Flex as an e-bike rider, but subsequently cancelled as I am now not going to work for Amazon. It was quick and easy to arrange the policy and... Voir plus
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Lisez les avis des autres
Laure was great at handling my claim, attentive over email and phone and kept the process smooth, she sorted out a return/refund without any fuss as well as arranging the final bike quickly to catch i... Voir plus
A stolen bike is obviously upsetting enough, but luckily I had insurance - or at least that’s what I thought. Sadly my bike was stolen from Central London despite being appropriately locked. When I re... Voir plus
Sundays have always been brilliant from taking out my policy……..communication, speed of response to any questions or concerns etc has always been very prompt and efficient. Very nice and helpful s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Specialist bicycle insurance in the United Kingdom
Coordonnées de contact
4,5
Excellent
461 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Fast and reliable service
Fast and reliable service. Very good insurance prices. I recommend.
26 février 2026
Avis spontané
Réponse de Sundays Insurance UK
We really appreciate the feedback! It’s our goal to provide top-tier insurance that doesn’t break the bank. Thank you for the recommendation, and we look forward to providing you with great service for a long time to come!
Just started my policy with the help of…
Just started my policy with the help of Daniella.
Extremely patient and amazing help.
Couldn’t have asked for more with the process!
5⭐️
25 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Welcome to the family! We are so happy to hear that Daniella made the setup process smooth and stress-free for you. Patience is what we strive for, and we'll be sure to pass your 5-star shout-out along to her. Happy riding!
Sundays Insurance are great people to do business with
My Turbo Vado SL 2 6.0 EQ Carbon was stolen at the beginning of the month - Sundays Insurance replaced the bike within 3 weeks which I think it is good timescale given the fact that I had only owned the bike for a couple of months prior to it being stolen. I found the staff at Sundays to be incredibly helpful and supportive. My bike has now been replaced and I have n o hesitation to insuring it with Sundays going forward. Sundays Insurance are great people to do business with
2 février 2026
Avis spontané
Réponse de Sundays Insurance UK
We are so sorry to hear your new Turbo Vado SL was stolen, but we’re incredibly glad we could help get you back on two wheels so quickly! Three weeks from theft to replacement is exactly the kind of support we aim for. We’ll be sure to share your kind words with the whole team—knowing you're back out riding makes our day. Thanks for trusting us with your new bike!
Laure
Laure. The lady who I dealt with was absolutely fantastic with my claim and e mailed me every step of the way how it was all going. It only took a day and a half from start to completion. Very good service
25 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Wow, a day and a half! That is what we love to hear. Claims can be stressful, so we’re thrilled Laure was able to guide you through so quickly and keep you in the loop. We’ll make sure she gets the recognition she deserves for such fantastic service. Thank you for sharing your experience!
Fully comprehensive bike insurance for…
Fully comprehensive bike insurance for a great price. Excellent customer service as well. Thank you
20 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Love to see it! We’re thrilled you’re enjoying the peace of mind and the savings. Our team is always here to help you get back on the road. Ride safe and thanks for choosing us Eddie!
Helpful and explains everything
The adviser explained all details regarding my cycle insurance and was very helpful.
19 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Clear communication is key! We’re glad our adviser could walk you through the details so you can ride with total confidence. Thanks for the wonderful feedback and welcome to the family Clive!
Easy process
I bought the insurance for my e-bike for a year (March 25)through Churchill Cycle Insurance at a reasonable price. I’ve never had cause to use the insurance but it gave me peace of mind and it was an easy process. Staff are friendly. However, the insurance has now increased by around 30% for this year so I’m considering adding it to my house insurance.
20 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Hi Lesley! Regarding the renewal, we completely understand that price is a big factor. We’d love the chance to keep you with us - feel free to DM us or give the team a quick call to see if there’s anything we can do on the premium, or to ensure your e-bike is getting the specialized coverage it might not get on a standard home policy. Thanks for being with us and we hope to keep you on!
Very good claims process
My bike was stolen on Tuesday evening. By Thursday morning, I had my claim processed and delivery arranged for a new bike. It could not have been an easier or smoother process. Sundays did not seek out any 'catches' and all documentation requested was reasonable and straightforward to provide. I will be taking out a new Sundays policy on the new bike.
19 février 2026
Avis spontané
Réponse de Sundays Insurance UK
I am so sorry to hear about your bike - having a ride stolen is a gut-wrenching experience. However, I’m incredibly glad we could turn a terrible Tuesday into a much better Thursday for you!
Getting you back on two wheels with zero "catches" is exactly how we aim to operate. We’re already looking forward to protecting your new bike!
Great service
Philip provided clear and patient guidance through the process.
12 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that Philip was able to provide the clear, patient guidance we strive for. We know insurance can sometimes feel like a maze, so we’re glad he could help light the way for you.
I’ll make sure Philip sees this, he’ll be so happy to know he made your experience a positive one!
Cover for my new cycle.
Friendly reminder after having enjoyed a free month's cover, following my initial interest in buying insurance at the end of December '25. I have now purchased my insurance after having all my questions clearly answered. Courteous, patient and clear advice. I'm very satisfied.
10 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you for the feedback, Gianni. We believe insurance should be clear and transparent, so we’re happy our team could provide the patient advice you needed to make your decision. We look forward to providing you with great service throughout your policy.
Once again I'm posting about Sunday…
Once again I'm posting about Sunday insurance and Tokio Marine ...there refusal to help me after the fact they took money from me and my policy clearly states they cover cost of loss ebike and there's not helping me even knowing the fact I'm disabled
10 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Hello Joshua, we are sorry to hear about the ongoing frustration you are experiencing.
As we have previously shared, this social media page is not the correct avenue for complaints for Sundays Insurance US or Tokio Marine. For your own security and to ensure your claim is handled by the correct team, we strongly advise reaching out through the official channels listed on your policy documents and email correspondence.
Because your situation involves sensitive personal information and specific policy terms regarding your e-bike, it cannot be resolved here on a public forum. Please follow the correct dispute channel directly so that a claims specialist can review your case. We truly hope you reach a resolution quickly!
Réponse de Sundays Insurance UK
That's what we like to hear! Efficiency is the name of the game. Thanks for the 5-star review and for choosing us!
Réponse de Sundays Insurance UK
"Thanks so much for the kind words! We’re thrilled to hear you found us helpful and the pricing fair. We look forward to servicing you again soon!
Contacted me about my cyxle insurance…
Contacted me about my cyxle insurance renewal very helpful sorted my queries very quickly very good
4 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you for the kind feedback! We aim to make the renewal process as seamless as possible, and we're glad our team could assist with your queries so efficiently. We appreciate your continued business and are happy to have you covered for another year!
Very accommodating and helpful
Recently took out bike insurance with them and they were extremely helpful and accommodating, responding to any queries we had promptly and efficiently. They even price matched for us.
1 février 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that our team could make the process smooth and get those queries sorted quickly. We always strive to be as accommodating as possible—and we're glad the price match helped get you on the road with peace of mind. Safe riding!
Very professional phone call
Very professional phone call , insurance taken out very, very quickly and a lovely gentleman dealt with my order very well. Complete peace of mind now, thanks guys.
30 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
We appreciate the glowing review! Insurance should be straightforward and stress-free, so we’re glad we could get everything sorted for you so quickly. Thank you for trusting us with your order and for your kind words about our team’s professionalism.
Service was A-1--timely
Service was A-1--timely, their requests for information about the theft reasonable and settlement quick. The agent, Tristan Kumm, was especially helpful
25 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for the 5-star review! We know dealing with a theft can be incredibly stressful, so we’re glad we could make the settlement process quick and painless for you. I’ll be sure to pass your kind words along to Tristan - he’ll be thrilled to know he made a difference!
I had my bike stolen I was gutted…
I had my bike stolen I was gutted because it got me to and from work and getting busses and public transportation was costly I reported it to Sunday insurance and dealt with a lovey lady laure! Thank you so much you dealt with my problem brilliantly and a brand new bike I would 100% recommend Sundays
23 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you for the wonderful shout-out for Laure! She’ll be so pleased to hear she made your experience easier. Getting you back to your commute without the hassle of public transport is exactly why we do what we do. Happy riding!
Réponse de Sundays Insurance UK
Thanks for the kind words! Our team works hard to make every visit a great one, and feedback like yours makes it all worth it. We'll be sure to share this with the whole crew!
Paul
Very helpful and very friendly excellent service i am glade i have choisen sunday insurance i have made the rite choice
Kind regards
Paul
9 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Hi Paul, thank you so much for the kind words! We are thrilled to hear that you’re happy with your decision to choose Sunday Insurance. Providing excellent service is our top priority, and it’s great to know we’ve hit the mark for you. Welcome to the family!
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