I set up public liability cover for delivering with Amazon Flex as an e-bike rider, but subsequently cancelled as I am now not going to work for Amazon. It was quick and easy to arrange the policy and... Voir plus
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Lisez les avis des autres
Laure was great at handling my claim, attentive over email and phone and kept the process smooth, she sorted out a return/refund without any fuss as well as arranging the final bike quickly to catch i... Voir plus
A stolen bike is obviously upsetting enough, but luckily I had insurance - or at least that’s what I thought. Sadly my bike was stolen from Central London despite being appropriately locked. When I re... Voir plus
Sundays have always been brilliant from taking out my policy……..communication, speed of response to any questions or concerns etc has always been very prompt and efficient. Very nice and helpful s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Specialist bicycle insurance in the United Kingdom
Coordonnées de contact
4,5
Excellent
461 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Peace of mind when leaving my bike…
Peace of mind when leaving my bike locked up all day whilst at work . Thank you
20 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
That is so great to hear, Ann! There’s nothing like that peace of mind knowing your bike is protected while you're at work. We’re happy we can help make your workday a little less stressful. Ride safe!
So far so good
So far so good. Easy to setup and and no problems. Good communication throughout. Friendly and helpful service.
5 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that the setup process was smooth and that you enjoyed working with our team. We pride ourselves on being there for our customers every step of the way. Welcome aboard!
Good value cycle insurance
Good cycle insurance that covers everything I needed at a good price. 2nd year renewal is more expensive though.
19 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you for the review! We’re glad to hear our coverage has met all your needs over the past year. Regarding your renewal, premiums can sometimes shift due to introductory discounts expiring after 12 months. However, we’d love to see if we can help, so please feel free to reach out to our team directly, and we can review your policy together to ensure you’re getting the best possible rate for your second year!
Sundays Insurance; Look no further and get Insured!!
I've never had insurance before and always thought I would get a bad deal out of it from hearing other peoples stories. I've had quite a few stolen up till now; The bike I bought had a 30 day trial with Sundays Insurance so thought I may as well get it covered. Very glad I did continue as I unfortunately had mine stolen from train station six months or so later whilst being at work. I cant thank Laure enough for helping me through the process and keeping me up to date as was daunting at the time. Once all information was sent I had a successful claim and once confirmed had money in my account next working day. The like for like was fantastic but had another bike in mind and was over the moon with cash settlement. Do make sure you get insured and follow the policy rules, they are pretty much common sense but best to be safe than sorry! Have also just bought another bike and added that to policy also. Can't thank Laure and this team enough.
6 août 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for sharing your story! We know how daunting that first insurance claim can be, especially when you’ve had bad luck with thefts in the past. We are so glad Laure was able to guide you through it and get you back on two wheels so quickly. We'll be sure to pass your kind words along to her - she’ll be thrilled! Enjoy the new bike, and we’re honored to have you back on cover with us.
Great experience with Sundays Insurance, especially Laure, Muller and Wian-David
I unfortunately had to file a claim because my bike was stolen. Special mention is deserved for Laure, Muller and Wian-David. I am very grateful for how they handled my case — they were efficient in processing my claim (requesting evidence, updating me on status, etc), very responsive on phone/email and most importantly, showed compassion during a hard time when my property was stolen. I can’t recommend Sundays Insurance enough and I would definitely take out another policy with them if I have to. Especially Laure, Muller and Wian-David, who are just really good people at Sundays Insurance that make it easy to deal with.
More generally, it was also very easy to sign up with Sundays Insurance and the insurance premium is reasonable.
7 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for this incredible feedback! While we’re so sorry to hear about the theft of your bike, we are heartened to know that Laure, Muller, and Wian-David were there to support you. We believe that insurance should be about more than just paperwork; it’s about showing compassion when things go wrong. We will be sure to give all three of them a special shout-out today - they will be so happy to hear they made a difference for you. Welcome back, and happy riding on your next bike!
What a nuisance to get a quote!!
What a nuisance to get a quote!!! I am giving up, too many questions, I do not know when my bike brand was designed!!! Also, £50 in excess is far too much!
10 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
We're sorry for the inconvenience. We aim for a smooth experience and it sounds like we missed the mark here. Your feedback on the question length and excess costs is noted and appreciated as we look to improve our service.
Great service from the staff
Great service from the staff, excellent cover and met my and my grandsons needs. The staff explained everything step by step and a great price too.
Highly recommend Sunday Insurance for your bike cover.
8 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that our team could make the process easy for both you and your grandson. Providing clear, step-by-step guidance and great value is exactly what we strive for. Enjoy the rides, and thanks for being part of the Sunday family!
Réponse de Sundays Insurance UK
Thank you for the feedback! We aim to keep things simple and affordable. Happy to have you with us.
Easy to sort out
Easy to sort out, clearly explained and I was happy with the quote
7 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
That is exactly what we like to hear! We’re glad the process was smooth and that you’re happy with the quote. Thank you for choosing Sunday Insurance!
Bike insurance, thanks Jessica
Jessica was extremely helpful and answered all my questions, very polite and helpful throughout.
Would recommend to all.
Thanks
A & Y
7 janvier 2026
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much! We agree, Jessica is a star. We’ll be sure to pass your kind words along to her—she’ll be thrilled to know she made your experience so positive. Thanks for the recommendation!
Recommended by Evans where I bought my e-bikes!
Staff called back when they said they would
Information was clear and concise
Quote was very reasonable
Documents emailed were straightforward and extra information on the security lock standards required sent immediately
22 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you, Jill! We really appreciate you taking the time to share your feedback.
Bike insurance
I was looking for an insurance option for my bike and one of my buddies recommended Sundays. The whole website worked really easily. Their response over email was very quick. Hope I never have to use them though
24 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Hi Hugh, we’re glad you found our website easy to use and our team responsive. Thank you for your feedback!
Smooth, frictionless and gimmick free
A very smooth, frictionless quotation to purchase journey with no hidden surprises and clear explanations along the way.
With the greatest of respect, I hope I never have to make a claim, but my pre-purchase research paints the picture of an honest, friendly and helpful company.
22 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
We’re glad to hear that your experience was smooth and straightforward. We appreciate your kind words and look forward to continuing to provide helpful and friendly service. Happy riding to you, Adam!
Really easy and hassle free experience…
Really easy and hassle free experience for a good insurance cover at a great price.
21 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Hi Wayne, thank you for your feedback! We’re glad you had a positive experience and are happy with your insurance cover.
Quick and affordable as well bike insurance as good…
Quick and affordable as well as good cover
18 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thanks for taking the time to leave a review, Andrew!
60 seconds and speaking to a real person
Very suprised to be speaking to a human being after only 60 seconds on the phone , for an insurance company thats amazing.
Superior customer service , everything was explained and updated.
Would highly reccomend for cycle insurance
9 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you so much! We pride ourselves on our next level customer service and great transparency and overall experience. We appreciate your recognition of the hard work that goes into successfully achieving this. Welcome to the Sundays team!
Affordable Cover fantastic service
Laure was fantastic in getting my claim processed and bike replaced within just over a Week
8 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for sharing your experience, Kurtis! We are proud of Laure for providing such efficient and helpful service, especially in processing your claim and replacement within a week. We aim to make these situations as stress-free as possible. Enjoy your bike!
Good experience with Sundays Insurance…
Good experience with Sundays Insurance after my bike got stolen.
Laure was incredibly helpful and I got my full insurance back following supplied CCTV footage and proof of purchase documents
5 décembre 2025
Avis spontané
Réponse de Sundays Insurance UK
Amazing news, Benjamin! Huge thanks for the shout-out for Laure. We're happy we could get your full insurance returned so quickly after the theft. We hope you’re back on a new bike soon!
Faulty application form
Would not accept the estimated cost of my e-bike in any form
27 novembre 2025
Avis spontané
Réponse de Sundays Insurance UK
We are extremely sorry to hear that you are having a difficult time! We have not encountered such a problem before and would love to make it up to you. In order to intervene and try to resolve the matter for you as soon as possible, kindly email us your details to hello@sundaysinsurance.co.uk so we may assist as soon as possible!
After having the free months bike insurance…
After having the free months bike insurance for a month I was quite happy with the quote for 12 months cover which seemed very reasonable
31 octobre 2025
Avis spontané
Réponse de Sundays Insurance UK
Thank you for sharing your experience! We’re really pleased to hear that your free month of bike insurance gave you confidence in our service and that you found our 12-month quote reasonable. It’s great to know our cover is meeting our customers’ expectations, and we’re always here to support you with your bike insurance needs.
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