Sunnamusk London - Brent Cross Shopping Centre Avis 115

TrustScore 4.5 sur 5

4,5

1st, Prince Charles Drive, NW4 3FP London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have tried many many brands and have found Sunna musks amazing especially my favourites Afghan oud, soft paradise, black rose, golden dust, Arabian nights and cambodia oud very nice musks and ouds n... Voir plus

Noté 5 sur 5 étoiles

I am new to discovering this amazing brand of perfumes. I am so delighted with the quality. These scents contain the best of ingredients that have been carefully blended to create something quite spe... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good service from the Brent Cross staff, however the price has leapt from £50 to £80 in as little as a year It’s a great smelling product but relatively unknown so to be up there with likes of Boss, A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks, for a great shopping experience and original scents. Very knowledgeable. I love my Golden Dust. I went away and bought another while the Ramadan sale was on, Night Illusion. Thanks again!


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de cosmétiques et de parfums
  3. Magasin de cosmétiques

Écrit par l'entreprise

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Coordonnées de contact

  • 1st, Prince Charles Drive, NW4 3FP, London, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 4 sur 5 étoiles

I love the scents

I love the scents, friendly sales staff guy, but didn’t get any sample as you don’t have it.

5 mars 2026
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Dear Mrs E Reyes,

We're glad you love the scents and found our team member friendly! We regret not having samples available during your visit. We appreciate your feedback.

Best Wishes
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Very unique scents

I love the customer service and their fragrances.

19 février 2026
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Dear Nora

Thank you for your wonderful feedback. We’re delighted to hear you love our customer service and fragrances — your support truly means a lot to us!

Kind Regards
The Sunnamusk Team

Noté 1 sur 5 étoiles

Dissapointed

Really sorry to say it but I belived the seller when he said to me it will strongly last even after hours,but it didn't. More specific,wearing perfumed oil.

25 janvier 2026
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Dear Sanda

We’re very sorry to hear that the perfume oil did not meet your expectations. Our team aims to provide accurate information about all our fragrances, and we’d like the opportunity to make this right. Please contact our customer care team with your order details so we can assist you further.

Kind Regards
The Sunnamusk Team

Noté 5 sur 5 étoiles

the guy giving us the perfume was very…

the guy giving us the perfume was very helpful and gave us a great time

24 janvier 2026
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Dear King

Thank you for your kind feedback. We’re delighted to hear our team made your experience enjoyable and provided helpful assistance.

Kind Regards
The Sunnamusk Team

Noté 5 sur 5 étoiles

The Gentleman that helped me took time…

The Gentleman that helped me took time and showed me all the scents available.

4 janvier 2026
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hi Poonam,

Thank you for your kind words! We’re pleased to hear our team took the time to guide you through the scents and provide a helpful experience.

Kind regards,
The Sunnamusk Team

Noté 5 sur 5 étoiles

Great customer service all round

Great customer service all round

20 décembre 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hi Valerie,

Thank you for your kind words! We’re glad you had a positive experience with our team.

Kind regards,
The Sunnamusk Team

Noté 5 sur 5 étoiles

Great products and smells amazing

Great products and smells amazing. Excellent and helpful customer service and care

15 décembre 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

MRS M RENE,

We're happy to hear that you enjoyed our products and their scents. We appreciate your kind words regarding our customer service and care. Thank you!

Best Wishes
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Polite staff

Assistant was very helpful and knowledgeable

22 octobre 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Barry,

We're happy to hear that our assistant was helpful and knowledgeable! Thank you for sharing your positive experience with us.

Best Wishes
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Good service &polite

10 octobre 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

John,

Thank you for leaving us a positive review regarding our services. We are glad to hear about the support you received from our customer service team in-store.

Best Wishes,
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hi Ramiz,

Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying our light, long-lasting perfumes and hope you continue to love them.

Kind regards,
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

The lady provided her service with…

The lady provided her service with expertise and respect, very professional and patient, provided and introduced lots of product help me to find the favorite and best one for me.

25 septembre 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hi Junfei,

We really appreciate your lovely review! It’s great to hear that our team could help you find your perfect fragrance with patience and expertise.

Best regards,
The Sunnamusk Customer Care Team

Noté 4 sur 5 étoiles

Sensations

I met with very friendly sales rep who helped me choose my perfect gift. I was disappointed that Sunamusk has withdrawn its sample giving.

10 août 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hey Winston,

Thank you for sharing your feedback. We’re glad our sales team could assist you in choosing the perfect gift. We appreciate your thoughts regarding the samples and will take this into consideration.

Best wishes,
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Excellent experience!

My overall experience was excellent!

3 août 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hello,

We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; we appreciate it.

Best Wishes
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

quick and easy

staff are quick to approach and assist. Make the whle shopping expereience more easier and less stressful

25 juillet 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hello,

We're happy to hear that our staff's prompt assistance made your shopping experience positive. Thank you for your feedback; we appreciate it!

Best Wishes
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Best perfume ever, and at affordable price

The order process was great and the delivery was perfect and in time, this perfume is now my favourite, go to perfume every one around me complements my scent, overall I can’t complain.

24 juillet 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Thank you, Eugenia! We're so pleased the ordering and delivery experience was smooth and that your new favourite fragrance is receiving such lovely compliments. Enjoy every spritz — and thank you for being part of the Sunnamusk family!

Best Wishes
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Very professional staff.

Very professional staff.

9 juillet 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hey Lucia,

Thank you for your lovely review! We're delighted that our team's professionalism stood out – we hope to welcome you back again soon.

Kind regards,
The Sunnamusk Customer Care Team

Noté 2 sur 5 étoiles

Told me I would get discount only to…

Told me I would get discount only to realise it would be NEXT TIME!! Said I bought the best OUD £55 would last all day stays on for only 5 mins can’t smell it again lol .. First and last time

28 juin 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Dear Dee,

We’re very sorry to hear this was your experience. Our loyalty vouchers are indeed sent out for use on future purchases — we do try to make this clear, but we apologise if this wasn’t properly explained. As for the Oud, it should absolutely project and last longer than a few minutes — this isn’t the experience we aim to deliver. If you’d be open to it, we’d love to look into this further for you.

Kind regards,
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

The sales staff were very helpful in my…

The sales staff were very helpful in my choice of scent that I was looking for.

22 juin 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Dear Jason,

We’re so pleased to hear that our staff helped you find the right fragrance! Thank you for your lovely review — we hope you enjoy every drop of your new scent.

Kind regards,
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles

Fabulous perfume

Fabulous perfume, friendly staff, will definitely go back for more!

21 juin 2025
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hey Shokat,

Thank you so much for your lovely review! We're thrilled to hear you enjoyed both the perfume and the service. We can’t wait to welcome you back again soon for more!

Kind regards,
The Sunnamusk Customer Care Team

Noté 5 sur 5 étoiles
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Réponse : Sunnamusk London - Brent Cross Shopping Centre

Hey Alexandra,

Thank you for your lovely feedback—we’re so pleased you had such a great experience with us!

Kind Regards,
The Sunnamusk Customer Care Team

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