Sussex Beds Avis 

940
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An excellent service tailored to your needs and specific requirements! The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles

À propos de Sussex Beds

Écrit par l'entreprise

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

940 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(940)

199 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Salesman was not pushy

Salesman was not pushy, but was very polite and helpful

30 juillet 2026
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Réponse de Sussex Beds

Thank you for your kind review! We're delighted to hear you appreciated our relaxed, no-pressure approach and that our team member was polite and helpful throughout your visit. We hope you enjoy your new bed and thank you for choosing Sussex Beds!

Noté 5 sur 5 étoiles

Very helpful staff thank you!

Very helpful staff thank you!

24 juillet 2026
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Réponse de Sussex Beds

Thank you for your lovely feedback! We're so pleased to hear you found our staff helpful. We really appreciate you taking the time to leave a review and hope you enjoy your new bed!

Noté 5 sur 5 étoiles

Super service

Helpful and informative. Thank you

22 juillet 2026
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Réponse de Sussex Beds

Thank you for your kind review! We're delighted to hear you found our team helpful and informative. We really appreciate your feedback and hope you enjoy your new bed!

Noté 5 sur 5 étoiles

There was a problem with the plug &…

There was a problem with the plug & this was rectified with efficiency & curtesy.

24 juillet 2026
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Réponse de Sussex Beds

Thank you for your review! We're pleased to hear that the issue with the plug was resolved quickly and efficiently by our team. We appreciate your patience and are glad we could help get everything sorted for you.

Noté 5 sur 5 étoiles

Very helpful

31 juillet 2026
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Réponse de Sussex Beds

Thank you for your kind feedback! We're pleased to hear you found our team helpful and we really appreciate you taking the time to leave us a review. We hope you enjoy your new bed!

Noté 5 sur 5 étoiles

The sales assistant was very helpful

The sales assistant was very helpful. We wanted a sofa bed without having to wait for weeks and she arranged for us to have a discount on a display item, which was delivered the next week. We are very happy with it.

23 juillet 2026
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Réponse de Sussex Beds

Thank you for your lovely review! We're delighted to hear our team was able to help you find a sofa bed that suited your needs and arrange a quicker solution for you. It's great to know you’re happy with your purchase, and we hope you enjoy it for many years to come!

Noté 5 sur 5 étoiles

very helpful

23 juillet 2026
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Réponse de Sussex Beds

Thank you for your kind review! We're so pleased to hear you found our team helpful. We really appreciate your feedback and hope you enjoy your new bed!

Noté 5 sur 5 étoiles

Great selection of beds and Emily was…

Great selection of beds and Emily was very knowledgeable about each one. The showroom was comfortable and we felt very looked after

30 juillet 2026
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Réponse de Sussex Beds

Thank you for your lovely review! We're delighted to hear you enjoyed our selection of beds and that Emily was able to share her knowledge and help you feel looked after. We pride ourselves on creating a relaxed and comfortable showroom experience, and we hope you enjoy your new bed!

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service; friendly and professional, knowledgeable and very helpful but no hard sales tactics at all. Found exactly what we wanted with really high quality, a great deal and pleasant experience. Thank you Sonia

30 juillet 2026
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Réponse de Sussex Beds

Thank you for your wonderful review! We're so pleased to hear you had such a positive experience and found exactly what you were looking for. Sonia will be delighted to know her friendly, knowledgeable, and no-pressure approach made such a difference. We really appreciate your kind words and hope you enjoy your new bed!

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Needed a double bed and base in a hurry … got the first Saturday delivery I needed. Very helpful staff … very friendly delivery guys … ! ! ⭐️⭐️⭐️⭐️⭐️ + the bed is really nice and the Firm mattress is VERY comfortable ‘slept like a baby’

20 juillet 2026
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Réponse de Sussex Beds

Thank you for your fantastic review! We're delighted we could get your bed and base delivered when you needed it. It's great to hear both our store team and delivery crew provided such friendly and helpful service. We hope you enjoy your new bed, and thank you for choosing Sussex Beds!

Noté 5 sur 5 étoiles

Lovely staff very helpful and not pushy…

Lovely staff very helpful and not pushy thanks

28 juillet 2026
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Réponse de Sussex Beds

Thank you for your kind review! We're delighted to hear you found our team helpful and appreciated our relaxed, no-pressure approach. We really appreciate your feedback and hope you enjoy your new purchase!

Noté 5 sur 5 étoiles

Gary was very helpful in helping us to…

Gary was very helpful in helping us to choose the correct bed. Havent bought a new bed for 10 years and there are so many choices.

21 juillet 2026
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Réponse de Sussex Beds

Thank you for your lovely review! We're so pleased Gary was able to help you find the right bed. We know choosing a new bed can feel overwhelming with so many options available, so it's great to hear he made the process easier. We hope you enjoy many comfortable nights on your new bed!

Noté 5 sur 5 étoiles

An excellent service tailored to your…

An excellent service tailored to your needs and specific requirements!

The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data and facts to make a decision.

If you want the service of a family business and the product range of a multinational, do not think twice... just visit SussexBeds and they will make a difference!

21 juillet 2026
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Réponse de Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear you received such a great service from our team. It’s fantastic to know you had the time and support needed to make the right choice. Thank you for your kind words and for choosing Sussex Beds!

Noté 5 sur 5 étoiles

Mark was friendly and very helpful with…

Mark was friendly and very helpful with an excellent sense of humour,his attention to detail was second to none and he was extremely patient.

27 juillet 2026
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Réponse de Sussex Beds

Thank you for your lovely feedback 😊 We’re delighted to hear Mark provided such friendly, patient, and attentive service. We’ll be sure to pass on your kind words to him—thank you for choosing Sussex Beds!

Noté 5 sur 5 étoiles
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Réponse de Sussex Beds

Thank you for your kind feedback 😊 We’re delighted to hear you received polite and helpful service from our team. We really appreciate your support and hope to welcome you back to Sussex Beds again soon!

Noté 5 sur 5 étoiles

My wife and I visited the Sussex Beds…

My wife and I visited the Sussex Beds in Worthing store. This was not our original plan, passing by we thought we might have a browse in the shop. What a pleasant surprise! We were greeted by Jessica Knight. She was very friendly and very patient. She took time to explain and she was helpful giving us the essential information about what we were looking to buy - adjustable mattresses and the adjustable bed base.
She was knowledgeable and communicated well so it did not take us long to decide from viewing and testing to placing and order.
Overall it was really a pleasant experience to deal with Jess from beginning to end.

25 juillet 2026
Avis spontané
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Réponse de Sussex Beds

Thank you for your fantastic feedback 😊 We’re delighted to hear Jess provided such a friendly, patient, and informative service, helping you find the right adjustable bed and mattress. We’ll be sure to pass on your kind words to her. We hope you enjoy your new bed and thank you for choosing Sussex Beds!

Noté 5 sur 5 étoiles

Great service, friendly British business

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we did. Both Gary and Drew were brilliantly helpful, explained in great detail and were happy to let us get a feel for the perfect mattress for us. We are looking forward to our new British made, hand built mattresses.

24 juillet 2026
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Réponse de Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear Gary and Drew provided such helpful and informative service and helped you find the perfect mattresses. Thank you for choosing Sussex Beds!

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