My items didn't fit but I was told to return them would cost more than the items themselves, as the return address is in the US. Any refund would also be minus their original shipping fee. None of thi... Voir plus
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Like all the other reviews state, I wish I hadve read reviews before purchasing from this site. Ordered an item which simply never showed up. Tracking details only say "unfulfilled" and I've emailed t... Voir plus
Bought two items one didn't show up and the other one was poor quality. Very disappointed in the customer service. I should of read the reviews before buying. I strongly recommend not to use this c... Voir plus
I ordered from thru website (sadly only read reviews after!) I was only notified that stock was unavailable after I chased them- they had taken the money. However, over last 3 days this has been re... Voir plus
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64 avis
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AVOID - DO NOT OFFER RETURNS/ radio silence
I received the products and as is common with online clothing, some didn’t fit/suit. There was no returns label so I emailed their customer service as indicated in the website to receive a returns address. Have heard absolutely nothing. Have emailed 3-4 times already and posted many messages on their facebook page. I reported them to Facebook and yet their ads keep popping up. AVOID AT ALL COSTS. Very disappointing that companies like Facebook or Instagram let these scam/dishonest companies advertise on their platforms.
10 avril 2023
Avis spontané
Zero customer service
I received the products which unfortunately didn’t fit as expected. There was no returns label so I emailed their customer service as indicated in the website to receive a returns label. Have heard nothing . Have chased and chased….avoid this company
17 avril 2023
Avis spontané
Avoid purchasing from this company!!
Avoid purchasing from this company!!! The quality of product is not what it appears on website. I ordered 3 items from swimbatheforall.co.uk but when I finally received the delivery the costumes themselves looked cheaply made and the cup inserts in the swimsuit were way too small for the size. On the website it states they will not accept returned items without prior notice and to email them on address listed on website first. I tried emailing to request returns address etc but my email has bounced 3x now and there is no telephone number advertised on website to contact the team. Disappointing and a company to avoid at all costs.
16 avril 2023
Avis spontané
No returns possible without huge cost
The costumes themselves are decent quality, although take a few weeks to arrive. I bought four and wanted to return two which weren’t quite right. This is when the problems started.
The website has no returns policy listed so I emailed their customer services and my emails were ignored.
I finally got a response on Messenger but it still works lol a few requests for them to tell me I can’t return unless I pay what they admit is costly payment of more than one costume is worth to send them back to the US. They then offer me £6 back instead per costume.
Avoid this company. The costumes are ok but the risk is too high if you can’t return items.
10 avril 2023
Avis spontané
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