Very knowledgeable about the product. We had sufficient time to try out different jammers and sizes without feeling rushed despite it being their closing time
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Lisez les avis des autres
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that... Voir plus
First class service and stock availability. Treated myself to new goggles and a rucksack, and sought advice on hand paddles. The paddles suggested were not in stock but received a message as soon as t... Voir plus
It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’. I can’t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Swimsport is a family run business providing a curated range of high performance swimwear, goggles, backpacks and training aids from the world's best brands such as Arena, Funky Trunks, Funkita and TYR.
Coordonnées de contact
8 West Pasture Close, LS18 5PB, Leeds, Royaume-Uni
- 0113 360 9400
- info@swimsport.co.uk
- swimsport.co.uk
4,8
Excellent
209 avis
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great service!!
the ordering process was so easy and the goods were received very quickly!!
27 avril 2024
Great customer service
Great customer service!
Speedy delivery - great items, at a great price.
26 avril 2024
I was incredibly impressed with the delivery time
I was incredibly impressed with the assistance I received from this company when selecting goggles for my child. Their communication was excellent, and the delivery was remarkably fast. Overall, a fantastic experience!
2 mai 2024
Above & beyond customer service 🙌🏻
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that competitive swimming is still running through their family means they understand the wants and needs of their customers. I will always come here first when looking for our swim supplies for our 2 young swimmers. 🏊🏻♂️
2 mai 2024
Great fast service with a personal…
Great fast service with a personal touch. Would definitely recommend
1 mai 2024
quality and quick service
30 avril 2024
Super fast delivery and good prices…
Super fast delivery and good prices compared to other sites.
30 avril 2024
Great service
Great service. I’ll definitely use Swimsport again. My order came quickly, which my daughter was delighted with and there was also a small bag of Haribo sweets included - a lovely touch. Thank you!
28 avril 2024
Would happily order again
I was reluctant to buy because I’d never heard of the company but I’m glad I did. The price was the best after a long internet search, postage was free and it was really quick. Very happy, thank you!
14 avril 2024
Extremely disappointed
Extremely disappointed. Unfortunately I had to return one of the swim packs I purchased for my children as it was too big for one of them. As this is a small company be prepared to pay your own refund fee, which I did without questions asked. I was shocked to receive a refund less than what I paid for the item. I questioned why I did not receive a full refund and was provided with some confusing lame excuse about promo offers, mind you no where does it state this on line prior to purchase. I expected to receive a full refund for what I paid but instead this small time business chose to steal from a customer for a couple of quid. Very poor customer experience and the communication thereafter was worse. Never have I experienced such poor customer service. I will shop elsewhere and do not recommend.p.s. watch your returns as it's returned to a home address, I paid for signed delivery but no one was home and the picture showed the parcel being left on the doorstep of the home, if the parcel went missing I would have had no refund however if you accept refund you need to be there to accepts returns.
15 avril 2024
Avis spontané
Réponse de Swimsport
We are disappointed you weren't happy with your experience as we strive to provide excellent customer service. You placed an order for 2 backpacks using a promotional discount for orders over £60. On returning one of the items the revised order value was below £60 and therefore we refunded you the difference between the original order amount and the revised amount now the terms of the promotion were not met. We responded promptly to all communication setting out the basis on which the refund had been provided. We at no point stole from you and refunded the disputed amount as a gesture of goodwill.
Very happy and highly recommended .
5 mars 2024
Fantastic customer service and great…
Fantastic customer service and great product range! Thank you
26 février 2024
Super helpful
Super helpful, managed to get the correct size for my daughter. We struggled a bit sizing wise and they couldn’t have been more helpful.
13 février 2024
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