Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Although I haven’t switched, the experience was a positive one. I was surprised to get a phone call very quickly after researching sim only deals on Switcheroo. I don’t like to make a quick decision a... Voir plus

Noté 5 sur 5 étoiles

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Voir plus

Noté 5 sur 5 étoiles

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Voir plus

Noté 1 sur 5 étoiles

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

467 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(467)

95 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I put a previous review they felt was…

I put a previous review they felt was wrong.

Switcheroo took my info and passed it on several other co ponies and j got spam called non stop.
I have the call logs plus the emails to show I used switcheroo and how suddenly when I looked at an EE sim card on their site, I was hounded by sim.card companies for weeks.

Nothing malicious just the truth that switcheroo take your info and give it to other companies to contact you

7 avril 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi,

Thank you for taking the time to clarify your experience. We’re sorry to hear about the volume of calls you received and understand why this would be frustrating.

We take concerns about personal data and how customer information is handled very seriously. We would like the opportunity to investigate what happened, including the calls and emails you mentioned, so we can establish whether they were connected to your enquiry through Switcheroo.

Please contact our team with your details and any relevant information so we can look into this properly and address your concerns.

Kind regards,
The Switcheroo Team

Noté 5 sur 5 étoiles

Andrei was a life saver

Andrei was a life saver. He made me understand how the electricity and gas work. His explanation made everything simple. I was able to cut my electricity and gas bill by up to 20% today. Very patient and informative worker. Thank you very much for the help, I appreciate it.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Andrei was very helpful and patient

Andrei was very helpful and patient. He took his time explaining what the best deals for us were and at the end cut our wifi costs by over 50% and gave us increased speed at the same time.
Excellent customer service and very friendly guy. Keep it up.

13 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Cheaper energy rates to good to be true

When first joined switcheroo energy pricers was cheap at first then britsh gas tryed to increase bill in october when was called from liverpool a actual oprative what was working from hme asked why has bill been increased eventualy wavered debt have increased again same debt one oprative is saying has increased from £60 to £84 when a english oprative taken over a none english oprative call because could not handle complaint told me was not £84 was £98 while coughing like that contantly repeated £98 now my account is running a debt what i was not aware of did not recieve no email would be a increase in debit now im in a situation same has was with scotish power none english opratives putting me into a debt

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Today I arose with Rise Fibre

Hi,
I can't really review your Company yet,as I have just been introduced.
Your agent Igor however I can review gladly.
This young man is an absolute asset to yourselves. He is professional, intelligent ,friendly and absolutely genuine.
I would definitely recommend you Promote Igor asap😀👍

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very charming man

Very charming man. Went the extra mile explaining everything carefully and feel very confident that I have to correct package for my needs. Highly recommend

17 février 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi there, Laurence!

Thank you so much for your kind feedback! We’re really pleased to hear that the agent took the time to explain everything clearly and helped you choose the right package for your needs. Providing a friendly, informative, and confident experience is exactly what we aim for.

We truly appreciate your recommendation and support. If you ever need any further assistance, please don’t hesitate to get in touch.

We’re always here to help.

Best regards,
The Switcheroo Team

Noté 1 sur 5 étoiles

Questionable GDPR

Questionable GDPR. Immediately started getting spam email from various sources after inputting details.

Requested to ‘unsubscribe’ from their emails and they kept coming which I’m pretty sure is illegal

17 février 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Robin,

Thank you for your feedback, and we’re sorry to hear about your experience.

We take GDPR and data protection very seriously and once an unsubscribe request is received, it should be processed promptly. If you’re still receiving emails, we sincerely apologise.

Please contact us at info@switcheroo.co.uk with the email address you used so we can prioritise this and resolve it as quickly as possible.

Kind regards,
The Switcheroo Team

Noté 5 sur 5 étoiles

British gas made everything so simple…

British gas made everything so simple from the right tariff for me to having my contract the way I want it the lady was very patient with me as I couldn't always understand what she mentioned

17 février 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Mrs. Wendy Morris,

Thanks so much for your kind words. We’re really glad to hear that everything was made simple for you and that the agent took the time to find the right tariff and contract to suit your needs. It’s especially nice to know she was patient and made sure you understood everything, those little things really matter.

We appreciate you taking the time to leave this review, and we’re always here if you need any help in the future.

Best regards,
The Switcheroo Team

Noté 5 sur 5 étoiles

Looking forward to starting!

The salesman agent was really lovely to speak to and very knowledgeable! He looked to give us the best price for the best speeds. I cannot remember his name but hes from Carlisle and lived in Manchester, he attended 17/02/26 in the silksworth Sunderland area. He was very friendly and funny to talk to. Looking forward to starting!

17 février 2026
Avis spontané
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Réponse de Switcheroo

Hi Ebony,

Thank you so much for your kind review! We’re really pleased to hear that you had such a positive experience with our agent. It’s great to know he was friendly, knowledgeable, and able to help you find the best price for the speeds you needed. We’ll be sure to pass your feedback on to the team, he’ll be delighted to hear it.

We appreciate you taking the time to share your experience, and we’re just as excited for you to get started!

Best regards,
The Switcheroo Team

Noté 5 sur 5 étoiles

Well mannered man explained everything…

Well mannered man explained everything where I can understand think the guys name was Kyle

17 février 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hello Richard,

Thank you for your kind review! We’re really glad to hear that Kyle explained everything clearly and made the process easy to understand. It’s great to know you had such a positive experience.

We’ll be sure to pass your feedback on to him, he’ll really appreciate it.

Best regards,
The Switcheroo Team

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