Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Although I haven’t switched, the experience was a positive one. I was surprised to get a phone call very quickly after researching sim only deals on Switcheroo. I don’t like to make a quick decision a... Voir plus

Noté 5 sur 5 étoiles

Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Voir plus

Noté 5 sur 5 étoiles

I was contacted by Kai from Chadwell who has found me a contract with my present supplier, ee, with unlimited data, minutes and texts and for use in EU for £6 less than my current contract and for 2... Voir plus

Noté 1 sur 5 étoiles

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

467 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(467)

95 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Changed phone contract, great deal

After initial contact the whole procedure has been easy and without issue, been with previous supplier 30+ years and change over so easy I can’t understand why I haven’t done it before, if your thinking of changing suppliers after my experience I would say just do it, it’s so easy!!

20 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Put my details on their page and got an…

Put my details on their page and got an almost immediate reply to tell me that someone would phone me within a short space of time. Turned out I got a better deal than through my present suppliers , so all in all a good timely service. One observation, I don’t know if they are informed by the new supplier as to what deal I’ve taken and for how long ? Will they contact me again after my new deal is coming to an end ?

14 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Switcheroo failed us.

I sent you an email about this yesterday.
On Tuesday 18/08 we were contacted by you.
Amir was friendly and helpful and my wife and I agreed to switch to 3 mobile.
We gave Amir our PAC numbers and to told us we’d receive new SIMs in 48 hours.
The SIMs have not arrived and we have had no contact at all from 3 or Switcheroo.
WHAT IS GOING ON?

18 août 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Mike,

I’m sorry to hear about the experience you’ve had following your switch.

Just to clarify the process, Switcheroo helps customers compare and select a new provider. Once an order is completed, the details are passed to the chosen provider who are responsible for setting up the contract, dispatching the SIM cards and providing the mobile service.

We completely understand that from your perspective this is all part of the same switching experience, though.

I’ve reached out directly and would really appreciate the opportunity to help get this resolved.

Thanks,
James
Switcheroo

Noté 1 sur 5 étoiles

Had a rep come to my elderly mothers…

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation.

Called her energy provider and the building management after the call to hear that this was complete rubbish.

Very shady tactics to use targeting elderly people. Do not interact if they come to your door.

21 août 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Chris,

Thank you for bringing this to our attention. We take any concerns about the conduct of representatives in the field seriously, particularly where a potentially vulnerable customer is involved.

What you’ve described does not reflect Switcheroo’s approved sales process or the standards expected from anyone representing the business.

We’ve contacted you directly to discuss the circumstances in more detail, and the matter has been escalated internally for investigation and appropriate action.

We can also confirm that your mother’s address has been removed from any future sales activity.

Thank you again for raising this with us.

Best regards,
Switcheroo Support

Noté 1 sur 5 étoiles

Absolute rubbish

Absolute rubbish. Completely misleading process. The site collects all your details, makes you answer a long list of questions and... Shows nothing. Well, not nothing, but "Your energy deal is ready! Expect a call from... A switching expert".

Thanks, but no thanks. "A switching expert" :D No need for your spam or a sales call. Luckily, I used someone else’s number to avoid the call; apologies to whoever ended up dealing with these.

Just avoid the site, plenty of others actually provide instant online quotes without wasting your time.

12 août 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Zsolt,

Sorry to hear the journey wasn’t what you were expecting.

Switcheroo offers different ways to compare energy deals, including a fully online comparison journey and a telephone-assisted service with one of our switching experts. The journey you completed was for the latter, which is why you were asked for your details and advised that a switching expert would be in touch.

For customers who prefer to compare independently, our online journey allows you to view available tariffs, prices and standing charges on screen and choose the option that suits you.

We’ve also contacted you directly to explain the difference and hopefully point you towards the service you were originally looking for.

Best regards,
James
Switcheroo

Noté 3 sur 5 étoiles

I have cancelled this switch yesterday…

I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff

30 juillet 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Sylvia, thanks for letting us know, and no hard feelings at all.

That's the market working exactly as it should: you compared, your supplier realised you were ready to move and came back with a better tariff, and you're now paying less.

We'll happily take that as a win, even when it means you stay put. If you ever want to sense check the wider market again, we'll be here.

Thanks,
Switcheroo

Noté 5 sur 5 étoiles

Great customer service and care

I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made the conversation funny which helped me not feel as stressed about switching. Couldn’t recommend her enough.

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Really easy received a phone call straight away from an energy supplier cheaper than my own

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Rose

The representative, Rose, was very helpful and friendly. She made the whole process feel effortless and l felt secure l was making the right choice.

25 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor experience with Switcheeroo …

My experience with Switcheeroo was disappointing. The website collects your contact information and asks a series of questions, which gives the impression that you'll be presented with a range of suitable options to compare. However, instead of showing any potential deals or providers, you're simply informed that someone will contact you by phone. This felt misleading, as I expected to see available options immediately rather than having to wait for a sales call. The process lacked transparency and didn't provide the instant comparison service that I was looking for.

25 juin 2026
Avis spontané
Logo de Switcheroo

Réponse de Switcheroo

Hi Bob, thanks for taking my call earlier, I appreciated you hearing me out. You were right to expect an instant comparison on screen, and we do offer exactly that, you'd come through a route that ends in a call back rather than the online table.

That's not the experience we want you to have, and your feedback is helping us fix how people get pointed to the right journey. Glad you're sorted with your new deal either way, and the line's always open if you ever need us.

Noté 5 sur 5 étoiles

A remarkably easy process for changing…

A remarkably easy process for changing electricity and gas provider. A leading utility company called within 5 minutes of me clicking submit and offered a great deal that made full use of my new solar panels and batteries.

12 juin 2026
Avis spontané

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