Bought my dog an absolutely beautiful flowery collar from Swoof in April 2025. HUGE choice, managed to get one with orangey tones with a very pretty fancy looking rose gold buckle, that honestly... Voir plus
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It was a bit of a long time between payment and dispatch, however the toy was beautifully packaged and is of a really very high quality. I’ve never seen one like it and my lil pup adores her new snu... Voir plus
L'entreprise a répondu
Lovely range of products and always great service, quick delivery and well packaged, especially love the Lambwolf toys which can't find anywhere else - so glad you've added to your range! Really helpf... Voir plus
L'entreprise a répondu
Initially gave a poor rating due to lack of communication, however emails were going to my junk folder. So check your junk if you think you haven’t had a response! Lovely products and would definitely... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our much loved pup, Willow inspired us to create a collection of great quality, beautiful accessories for you to shop all in one place. We hope you love our collection as much as we do.
Coordonnées de contact
Clitheroe, Royaume-Uni
- hello@swoof.co.uk
- swoof.co.uk
4,3
Excellent
115 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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We've just bought our second collar…
We've just bought our second collar from Swoof and would definitely recommend! The quality of the collars is great and the packaging is always so lovely. Speedy delivery too.
27 avril 2023
Avis spontané
Réponse de Swoof.
Hi Emily. Thank you so much for your lovely review. I'm so glad to hear you've been happy with your orders. Hope to see you again soon! Thanks so much, L x
Amazing customer service
My order was delayed due to problems and Royal Mail. Lovely Lauren was incredibly helpful and managed to track its whereabouts… I’ve just collected my parcel from the depot and the collar is absolutely gorgeous!! Very happy customer. Thank you ☺️
9 avril 2023
Réponse de Swoof.
Hi Lianne. Thank you so much for your very kind review and for being so patient with the courier delays. I'm so pleased that you're happy with your order and we really hope to see you again. Thanks, L x
Really lovely people behind this…
Really lovely people behind this company. So helpful and kind. I will defiantly be ordering from them again. 🤍
6 avril 2023
Réponse de Swoof.
Hi Vicky. Thank you so much for leaving such a kind review. It means a lot to us!! It's been so lovely chatting with you over email and we hope to see you again in the future. Thanks, L x
Beautiful product
Beautiful product, I got the black rope hands free lead, just in love. The gold clasps are so pretty.
30 mars 2023
Réponse de Swoof.
Hi Vicky. Thank you so much for taking the time to leave such a lovely review. I'm so pleased to hear you're so happy with the lead! We hope to see you again soon. Thanks, L x
Great quality
Great quality, lovely dog toys. One of the few stockists in the UK of Lambwolf.
26 mars 2023
Réponse de Swoof.
Hi Lara. Thank you so much for your lovely review! We're so pleased to hear you're happy with your order and hope to see you again soon. Thank you! L x
Absolutely adore my peaches collar and…
Absolutely adore my peaches collar and waste bag! Perfect additions to our walk wear. Fast shipping as well very impressed.
19 mars 2023
Réponse de Swoof.
Hi Helena. Thank you so much for your lovely review. We're really pleased to hear you're happy with your order and we hope to see you again soon! L x
Beautiful high quality products
The speed in which my order was delivered was fantastic, and the collar, lead and harness are stunning. The only fault would be the lack of stock. There were a few items i really wanted to buy on the website but most was sold out and when ever i have checked back a week or so later, its still out of stock. Im not sure if this is a supply and demand issue but either way its a shame as i would love to buy more!
9 mars 2023
Réponse de Swoof.
Hi Megan. Thank you so much for your lovely review. I'm really glad to hear you're so happy with your order. We've recently seen a big growth in our online sales and therefore have lots of sold out products unfortunately! We're trying to restock as quickly as possible and should be back to full capacity very soon!! You can set reminders on the product pages if there's anything you'd like to purchase and you'll receive an email as soon as we have it back in stock. I hope this helps and please do reach out if you have any questions. Thanks so much, Lauren x
Loved how it was packaged
Loved how it was packaged, wrapped with care, this made a nice touch. The family and my Rosie love the collar. I recommended the swoof to a neighbour after she noticed the lovely, pink and rose gold colour
23 février 2023
Réponse de Swoof.
Hi Lorraine. Thank you so much for taking the time to leave us such a kind review. I'm so glad you're happy with your dog's new collar. Thank you for recommending us to your neighbour too. As a small business, this means so much to us! We hope to see you again soon. Thanks, L x
Réponse de Swoof.
Hi Deborah. Thank you so much for taking the time to leave us such a kind review. I'm so glad you're happy with your order and that it got to you quickly which is always our aim! We hope to see you again soon. Thanks, L x
Réponse de Swoof.
Hi Sharon. Thank you so much for taking the time to leave us such a lovely review. I'm so glad you've been happy with our customer service. We hope to see you again soon! Thanks, L x
I ordered a wigwam bed for my puppy
I ordered a wigwam bed for my puppy, excellent quality and matched description.very happy with the service
2 février 2023
Réponse de Swoof.
Hi Lesley. Thank you for taking the time to leave us such a lovely review. I'm really glad to hear you're happy with your order and I hope your dog is enjoying their new little cave!! We hope to see you again soon. L x
Gorgeous things for your pooch…
Saw this company as an Instagram advert, and then bumped into them at a local makers market in Stockport last year. The website and items are gorgeous and really bring a little touch of luxury for your pooch. My little one isn’t big enough to wear the collar just yet, but she’s going to look beautiful in it. Cannot recommend highly enough.
26 janvier 2023
Réponse de Swoof.
Hi Michelle. Thank you so much for your kind review. It was lovely to meet you in Stockport and we're so pleased to hear you're happy with your order. Hope you're enjoying life with your new gorgeous puppy!! We hope to see you again soon :) L x
Great service and great quality!
29 janvier 2023
Réponse de Swoof.
Hi Jessica. Thank you so much for your lovely review. We're really pleased to hear you're happy with your order and we hope to see you again soon! L x
My dog and I love Swoof!
My dog and I love Swoof! Beautiful pet products that look so nice at home and love that a lot of the products are sustainable. I’ve bought toys, bed, towel etc from them and always happy! Also so helpful whenever I ask something :)
24 janvier 2023
Réponse de Swoof.
Hi Hanna. Thank you so much for your lovely review and for all of your support! We're so glad to hear you and your dog love our products so much. We hope to see you again soon! L x
Still not arrived
21 janvier 2023
Réponse de Swoof.
Hi Alan, thank you for letting us know that you’ve still not received your parcel. I can see on the tracking information that Royal Mail attempted delivery on 17th January but there was no one in. You can arrange redelivery if you click on the tracking details in the confirmation email we sent you on dispatch. If you need any help with this please do contact us at hello@swoof.co.uk and I’ll be more than happy to help arrange redelivery for a time that best suits you. Many thanks, Lauren.
Best Shop for Luxury Dog Products
Have been shopping at Swoof since we got our dog. My boy loves everything we get, incredible quality, toys that last a long time before he tears them apart. Always looking forward to what's new from here. Would recommend to everyone with a dog, or bringing a puppy home.
18 janvier 2023
Réponse de Swoof.
Hi Natasha. Thank you so much for leaving such a lovely review. We're so pleased to hear your pup loves everything he's been bought from Swoof and that the toys last the test of time which is what we aim for! Thanks so much! We hope to see you again soon. L x
An amazing dog brand, will be buying lots more!
Gorgeous products with a massive range of different items available, they also have amazing service & delivery! Only point I would say is the website navigation is sometimes a bit complicated, but other than that will continue ordering from this brand and will be shouting from the rooftops about it :)
2 janvier 2023
Avis spontané
Réponse de Swoof.
Hi Thea. Thank you so much for such a lovely review. I’m so pleased to hear you’re happy with your order! We’d love to hear which parts of the website you feel could be a bit easier to navigate. If you have any thoughts please do let us know by emailing us on hello@swoof.co.uk. We always appreciate feedback on how we can make the shopping experience an easier and more enjoyable one for you 😊 Thank you so much! L x
Perfect items
I purchased some collars for my dogs, there was a lovely selection, very pretty colours. I also ordered a brush and some paw balm. The website is easy to use and order on. As soon as I placed my order I received an email with an expected delivery date. The items arrived on time and were beautifully packaged. The collars are gorgeous, have plenty of growing room, the dogs even enjoyed a nice brush. I’ve also used the paw balm and I am very pleased with everything. I would highly recommend using swoof.
30 décembre 2022
Réponse de Swoof.
Hi Celia. Thank you so much for your lovely review. I'm so glad to hear how happy you are with your new products and that you found our website easy to use. We hope to see you again soon! L x
Excellent service
Super quick delivery, high quality products. My cocker spaniel absolutely loves his new den/bed. Highly recommend, thank you 😊
5 décembre 2022
Réponse de Swoof.
Hi Samantha. Thank you so much for your lovely review, we really appreciate it. We're so pleased to hear you're happy with your order. The caves are always so popular with Cocker Spaniels!! We hope to see you again soon. L x
Réponse de Swoof.
Hi Carolina. Thank you so much for your kind review. We're really pleased to hear you're happy with the dog bed and we hope to see you again soon! L x
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