Great customer service from T-mex Express. The courier had trouble finding my address, but T-mex emailed me straight away to let me know what was happening and the order arrived the next day. Really g... Voir plus
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Great customer service from T-mex Express. The courier had trouble finding my address, but T-mex emailed me straight away to let me know what was happening and the order arrived the next day. Really g... Voir plus
L'entreprise a répondu
I was very pleased with how easy it was to see what I required on the web site, quick to order and materials arrived on time at delivery address.
Excellent service, if they haven’t got something in stock they have called to let me know and it has been a very quick turnaround to get my parts which were required. Their communication is brilliant.... Voir plus
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Voir plus
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Moat Farm, Green Lane, ME17 3ES, Maidstone, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I placed an order on the weekend but by Monday needed to add to the order contacted T-mex very
helpful added to my order no problem received next day
The product was perfect for our application . fast service delivered the next day.
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be some missing items. These were delivered the following day.
Appreciated the call back to ensure was to my satisfaction
Got what we wanted in good time. Were kind enough to combine two orders too to save us on delivery fees
Great technical advice and prompt delivery. Great product
Parts i require have always been in stock, immediate dispatch, great delivery.
This is great customer service, so effortless.
Great friendly and helpful service by T-Mex as I’ve become accustomed to

Réponse de T-mex Express
Customer service rapidly fixed an issue, due to a customer mistake.
Excellent rapid service and great quality product

Réponse de T-mex Express
These guys are good yet sometimes they miss opportunity to raise customer service level. In my recent order I misunderstood the sizing criteria when selecting components. It was obvious from my order that I wanted to join all of the components together yet I missed that the valves had spigot connections (which is unusual in other pipework standards) Therefore I wasn’t able to complete my project efficiently

Réponse de T-mex Express
Wide range of stock and very quick turnaround on our orders. Glad I found a great local supplier where we can order online and collect very quickly as everything we do seems to be last minute and T-Mex have come through for us each time
Amazing customer service and awesome availability of parts
Would certainly recommend this company to anybody
I started using this company a few months ago after finding they stocked a Viking Johnson part I needed. I hadn’t heard of them before, but their prices were very reasonable so I gave them a try.
Since then I’ve continued buying from them and the service has been excellent. I’m not the most technically minded person, so on a few occasions I’ve accidentally ordered the wrong item. Each time they’ve taken the time to call me, ask what I’m trying to do, and help make sure I get the correct product instead.
Because of the service and support they provide, they’ve now become our main source for purchasing parts.
Outstanding service and I would highly recommend them.
Delivered quickly, order notifications were timely. Product just as described
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