First purchase from this company & I couldn't be happier. The necklace is beautiful,lovely package & the words fantastic, my daughter loved it as it was a birthday gift. Very prompt delivery. Very Ha... Voir plus
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I bought a necklace as a gift for Christmas however when I gave the gift it was unsuitable. I am unable to return the necklace as it is outside the 14 day returns policy. The company doesn't appear to... Voir plus
L'entreprise a répondu
"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... Voir plus
L'entreprise a répondu
Incredible necklace with excellent craftsmanship. Very good value for money and beautifully presented. The LED light is an added, very effective bonus and really makes it look special and different. S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Bijouterie
- aussi dans
- Bijouterie fantaisie
- Boutique de cadeaux
- Fabricant de bijoux
- Joaillier
- Service de réparation de bijoux
Écrit par l'entreprise
At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.
Coordonnées de contact
Smart Storage Ltd 100, Derby Road, L20 1BP, Liverpool, Royaume-Uni
- contact@talia-rae.com
- talia-rae.com
4,6
Excellent
424 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The necklace was lovely and my wife liked it
The necklace was lovely and my wife liked it, the only thing that lets it down is the clasp, it is so small that it is difficult to put on, you have not allowed for people who have fingers that difficult to open and close the clasp
25 décembre 2025
Spot on
Excellent service ordered easily online and received purchased virtually the next day
15 décembre 2025
The quality of my item and the service The auWhat made our experience was how…
What made our experience was how quickly I received my item and the quality of the product I would definitely recommend them thank you wife loved it
15 décembre 2025
Great customer service, great product.
Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal gift. Great communication, quick updates and tracking. I was doubled billed which was down to my bank rejecting the first payment so reordered but two payments were taken (not Talia-raes fault) however they sent an immediate reimbursement and replied immediately to my emails. If only other companies had such personal customer focus. Thank you.
18 décembre 2025
Avis spontané
Lovely end product
Lovely end product, delivery could have been managed better, but overall very satisfied
18 décembre 2025
The necklace is lovely
The necklace is lovely, however, what was really disappointing was the fact that the delivery driver decided to leave the parcel in my food waste bin on top of food waste which soaked into the packaging, luckily it hadn’t gone all the way through, parcel could have been put through the letter box as it was big enough
17 décembre 2025
Réponse de Talia Rae
Hello, we apologise for this unfortunately we have no control of the third party drivers who do struggle to keep up with deliveries in december. But we have found in the 5 years we have operated royalmail is the best service in the UK after trialling them all they have proven to have the best delivery rate so again our apologies your item was one of the exception to this usually solid service.
An addition to my wife’s jewellery collection!
I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, which is always good to hear, especially with the events of the last year. Only one unfortunate circumstance: somehow the chain had become badly knotted in the packaging/transit, and she had to spend several minutes disentangling it, but that’s only a (very) minor observation. Thank you for your fine work.
5 novembre 2025
Avis spontané
This lovely necklace arrived on date…
This lovely necklace arrived on date specified and looks so nice , it is a surprise Christmas gift for my wife so I’ll return to update the review on her response but so far I’m really happy with the product
19 décembre 2025
Réponse de Talia Rae
Thank you, Patricia, for your review. We’re pleased to hear that you were happy with both the value and our service. Your support is greatly appreciated.
Great quality and timely delivery
Great quality and timely delivery. Customer support was fast and efficient and I had no issues getting in touch with them. I bought a necklace as a gift and was extremely satisfied
2 décembre 2025
Avis spontané
Réponse de Talia Rae
Thank you, Ryan, for your wonderful review. We’re delighted to hear that you were pleased with the quality, timely delivery, and our customer support. It’s great to know that the necklace made a gift you were extremely satisfied with. Your feedback is greatly appreciated.
"It's for my wife's birthday in…
"It's for my wife's birthday in November and when you buy stuff on line you worry it won't come in time but it was so quick and easy to order and to track was good and the item was received in 4 days really quick and efficient service thank you"
11 novembre 2025
Avis spontané
Réponse de Talia Rae
Thank you, Gordon, for your kind review. We’re pleased to hear that ordering and tracking were quick and easy, and that your item arrived promptly. We hope your wife loves it on her birthday in November. Your feedback and support are greatly appreciated.
Réponse de Talia Rae
Thank you, Mrs. Jennifer, for your kind review. We’re delighted to hear that you were pleased with both our service and the quality of the item. Your support is greatly appreciated.
Réponse de Talia Rae
Thank you, Jason, for your review. We’re pleased to hear that your transaction was easy and hassle-free. Your support is greatly appreciated.
A very nice company to deal with the…
A very nice company to deal with the products are all very good and not overpriced
15 décembre 2025
Avis spontané
Réponse de Talia Rae
Thank you, Peter, for your kind review. We’re delighted to hear that you found us pleasant to deal with and that you’re happy with the quality and value of our products. Your support is greatly appreciated.
My wife loved it,great words
My wife loved it,great words. Will use again,quick delivery.
15 décembre 2025
Avis spontané
Réponse de Talia Rae
Thank you, Nicholas, for your kind review. We’re delighted to hear that your wife loved it and that you were pleased with the wording and quick delivery. We look forward to serving you again, and your support is greatly appreciated.
Réponse de Talia Rae
Thank you, Mr. Inglis, for your review. We’re pleased to hear that you’re happy with the product and that it was delivered quickly. Your support is greatly appreciated.
Lovely pair of earrings
Lovely pair of earrings, great quality. My wife loves them."fast postage and good packing.
7 janvier 2025
Avis spontané
Réponse de Talia Rae
Thank you, David, for your kind review. We’re delighted to hear that your wife loves the earrings and that you were pleased with the quality, fast postage, and packaging. Your support is greatly appreciated.
Lovely quality and look
14 décembre 2025
Avis spontané
Réponse de Talia Rae
Thank you, Mr. Chris, for your review. We’re pleased to hear that you’re happy with the quality and appearance. Your support is greatly appreciated.
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