Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly... Voir plus
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Lisez les avis des autres
I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.
Great job! The staff was excellent—professional, friendly, and very helpful throughout the entire process. They made everything easy to understand and provided outstanding customer service. I highly r... Voir plus
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Coordonnées de contact
Royaume-Uni
- support@taxfix.com
- taxfix.com/en-uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Swift sure and reasonably priced!
Thorough-impressed as a long-standing member
Have been using Taxfix (formerly Taxscout) for over 3 years now and have been super impressed by the platform’s UX and capabilities.
I’ve been lucky enough to be represented by the same accountant the whole time, Lilian, who is incredibly knowledgeable, thorough and clear with her comms and filings. Highly recommend
Amazing service and so helpful
Amazing service and so helpful! I would definitely use Taxfix again!
Excellent service year on year
Used for a number of years now, always a fast turnaround and a very straightforward website to upload documents.
Allocates me the same accountant each year which means I am confident things are correct and consistent.
I would also say the price is great vale based on other accountants that I've seen first hand change substantially more for an inferior service.
Compelled to subscribe
I don't like being forced to do things against my will. I used Tax Scouts last year, and returned this year -without being forced. Now you automatically subscribe people without any way of paying for a single year, you can only accept the subscription, then come back to cancel it. Now you make me want to go elsewhere! A good business wouldn't need to force people to sign-up to an ongoing yearly subscription.

Réponse de Taxfix UK (formerly TaxScouts)
Once logged in
Once logged in, I was allocated a tax advisor. I had to upload certain documents.
Initially my tax calculation was incorrect an I pointed out how and why this was the case. It was soon corrected. You cannot speak to the advisor on the phone it's all done on line.
Would recommend
My experience was good. My accountant dealt with some (from my viewpoint) complicated details and, apart from on one occasion, replied within the 48-hour timeframe (taking into account weekends & public holidays). I feel further clarity is needed for new service users of what to do to start the ball rolling - and which documents to upload when & where.
This is my second year using Taxfix and…
This is my second year using Taxfix and I am still pleased with the service including my own dedicated accountant Hannah Paterson. The deadline for filing my accounts had been very tight but Hannah was really good in ensuring accounts were filled before the deadline. Hannah maintained contact with me during the whole process and was very professional.
Prompt, professional and easy to deal with
I used Taxfix to submit my UK tax return and had a very positive experience. My accountant, Svetlana, was prompt, professional and easy to communicate with throughout the process. She prepared the return clearly, uploaded the paperwork for review, and explained the outcome in a straightforward way. The service was efficient and gave me confidence that the return had been handled properly. I would be happy to use Taxfix again.
I received great service and support…
I received great service and support from Mylien, I would highly recommend.
Quick efficient
Quick efficient. Super easy to use platform. Just makes it very straightforward. Don’t have to anymore as done a few times but always so easy to ask them questions if you need
Quick and clear first-class service
Quick and easy
Was assigned Chris for my annual tax return who I've been assigned in the past from the days of Taxscouts. Have used this service for around 5 years. Completed very quickly as usual with no issues. Would recommend.
Ibezim Ononeze was brilliant
Ibezim Ononeze was brilliant. Clear and direct communication, very fast, would definitely recommend and use again. Thank you
I’ve been using Taxfix (TaxScouts) for…
I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value service and one I will continue with into the future. I would recommend the team to anybody who feels slightly uneasy in their annual tax submissions, especially with the HMRC moving towards MTD in the income tax space. In summary, I sleep well at night knowing my tax affairs have been dealt with by a professional!
Quick and easy
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