So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new p... Voir plus
L'entreprise a répondu
Great communication Extremely helpful Very efficient As a first timer i had no idea what i was doing You made my claim less srtessful with your guidance
L'entreprise a répondu
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls. To progress the claim I had to pay another £59 up front. Long and sho... Voir plus
L'entreprise a répondu
4,4
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Next-day delivery
Next-day delivery, a simple process to register your claim online.
5 mai 2026
Avis spontané
Worth it!
So far, every device I’ve registered with Tech Pack has been repaired quickly and efficiently. My phones were fixed the very same day right outside my house in their mobile repair van, and my tablet was repaired within just a few days. The service has been convenient, reliable, and genuinely worth having.
1 mai 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Vincent. We are delighted that the service we provided to you was great.
Kind regards,
Anne-Marie.
Thought my phone was not repairable but…
Thought my phone was not repairable but your repairer did an amazing job and my phone looks new again
7 mai 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Eric. We are delighted that your phone looks new again.
Kind regards,
Anne-Marie.
Great communication
Great communication
Extremely helpful
Very efficient
As a first timer i had no idea what i was doing
You made my claim less srtessful with your guidance
1 mai 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Andrea. We appreciate your review, and we are delighted that we made your experience less stressful.
Kind regards,
Anne-Marie.
I like their services are very good.
I like their services are well good. The one thing I love about is the home service is great, you don't have to go anywhere. I really appreciate it and I recommend it.
28 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Christiana. We are delighted that you would recommend our Come to You Repair Service.
Kind regards,
Anne-Marie.
Paying £17.50 a month for 7 years ,so…
Paying £17.50 a month for 7 years ,so decided to claim on Samsung Phone that had a issue with hearing any incoming voice calls.
To progress the claim I had to pay another £59 up front.
Long and short Tech Pack now cancelled
5 mai 2026
Avis spontané
Réponse de techpackinsurance.co.uk
We are sorry to hear that you were unhappy that an excess fee was payable for your claim, Graham.
We can advise that there is an excess fee payable for all approved claims, as per the terms of the policy.
Kind regards,
Anne-Marie.
Very happy for having Barclay techpack…
Very happy for having Barclay techpack cover its really worth it and I like this insurance and how easy they handle most of the claims
Thanks
5 mai 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We are delighted that you found our claims process easy.
Kind regards,
Anne-Marie.
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance. We appreciate your feedback.
Kind regards,
Anne-Marie.
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mohamed. We appreciate your review.
Kind regards,
Anne-Marie.
Absolutely perfect service
Absolutely perfect service, exceptional! If only all companies were like yours. My phone not only had the screen replaced but the technician resolved other issues too. I feel like I have a brand new phone.
29 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Mark. We are delighted that you found the service you received to be perfect.
Kind regards,
Anne-Marie.
Claim agreed in minutes
Claim agreed in minutes. Device mended and returned within a week. Very pleased.
28 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Chris. We are delighted that you are pleased with the service we provided to you.
Kind regards,
Anne-Marie.
It was easy and very quick 3 days from…
It was easy and very quick 3 days from claiming to receiving a new device as mine could not be repaired .
Great communication throughout the process to keep me updated with the progress of the claim .
27 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Angela. We are delighted that you found our claims process easy and quick.
Kind regards,
Anne-Marie.
Great service and ease of use
A very simple process that was dealt with super quickly.
30 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Simon. We are delighted that the service you received was great.
Kind regards,
Anne-Marie.
Easy process
Easy process. Qualified and kind technician fixed all problems within 30mins. Screen, charging port, heating problems.
Definitely recommended
28 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kamil. We are delighted that you would recommend our service.
Kind regards,
Anne-Marie.
The process was simple easy to follow…
The process was simple easy to follow and I had no issues. The service was excellent and I’m Very happy with my new device.
20 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech pack Insurance, Emma. We are delighted that the service you received was excellent.
Kind regards,
Anne-Marie.
Excellent customer service very…
Excellent customer service very professional 👏 👌
26 avril 2026
Avis spontané
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kris. We appreciate your feedback.
Kind regards,
Anne-Marie.
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Sarah. We are delighted that you fund our claims process easy and efficient.
Kind regards,
Anne-Marie.
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Sadia. We are delighted that the service your received was awesome.
Kind regards,
Anne-Marie.
Réponse de techpackinsurance.co.uk
Thank you for using Barclays Tech Pack Insurance, Kasia. We appreciate your feedback.
Kind regards,
Anne-Marie.
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