Tech sofa Avis 

We ordered our Vinson before Christmas, it was delivered in good time. 3 days after delivery, the recliner motor stopped working, arranged an engineer to come out, which initial appointment was cancelled by them start of Jan , and rescheduled for a week later. They attended but during that time the sub block stopped working.

Engineer confirms both parts need replacing and they would order them from tech sofa. Had to chase up parts with tech sofa, told they would send both parts but only recieved motor. Told the usb part was sitting on someone’s desk and forgot to send it.

A week later still not got the usb part, and cannot arrange the engineer to come out to fit both parts. Shocking customer service, no one calls me back despite promising. And we are now at the situation of wanting to return and refund. Avoid this company, seems to be run by two members of staff that whilst the sales customer service person is pleasant, they are ineffective in supporting their customers.

Surely I am not being unreasonable that we recieved delivery before Christmas and now in Feb without any resolution and a working sofa.

Build quality is also in question, two things gone wrong in a space of a few weeks of one another.

Lovely settees very comfortable
Delivery was fantastic, informed us the time they would arrive. Came and made sure we were happy with everything before leaving. Totally recommend

Love the sofa. Arrived earlier than anticipated. The delivery guys were brilliant in getting the sofa upstairs into the ‘den’.

Ordered series 5 - 2 seater and couldn't ask for a better sofa. Was shopping around and couldn't find a better value for money with all the features which are amazing, delivery process was organised and have options. Aftersales communication is also appreciated
making sure everything is fine. Highly recommended overall 👍
J.Cancino
Order 7064

Thank you! TechSofa

Great to say delivery was top class, friendly helpful delivery men. Cleaned all rubbish, can't praise them enough. And great sales. Ian Osborne Thank you! T7066 TechSofa

I received our sofa three days after my purchase.

Great customer service and lovely sofa.
Beth davies

Sofa arrived early
Good communication of when it would be delivered

Fantastic communication right from the start with regular updates emailing me, phonecalls and the delivery drivers were very pleasant and helpful. Would recommend them to anyone best sofa company ever dealt with.

Had my suite delivered yesterday it's absolutely beautiful the 2 men that delivered it worked really hard to get it in my bungalow they took all the packaging away and but everything back for me

My husband have been looking at getting a tech sofa for about 2 years now, we finally bit the bullet and order the beginning of this year and honestly couldn't fault the whole proccess. We recieved our sofa yesterday and are absolutely in love with it, I didn't expect it to be here so quick, we order the series 3, order 7042. The sofa itself is comfy, lovely fabric, alot higher than our old sofa which I love. From the centre pull down table which includes 2 cup holders l, wireless charging and 2 reading lights, omg were we blown away and with the side usb and Bluetooth speakers, we were jamming a little bit last night😂 and the electric reclining, we love it!

Also I want to give the delivery men the m3ntion they deserve. They were outstanding, from the texts/call updates to the day of delivery. They were on time with the given time slot, they were very respectful, wiping their shoes everytime they enter the house and taking their shoes off when they went on carpet. Making sure we were happy with the sofa once set up and taking away all the rubbish, they were Phenomenal!

Overall I will definitely recommend to family and friends. We will definitely also purchase again!

Thanks, Cerry

Ordered the Series 6 small corner and footstool - I was a little uncertain about buying a sofa online without actually seeing it or testing it out for comfort but so glad that I did. All I can say is wow! I love the look and feel of my new furniture. The whole process was seamless from start to finish. Delivery was on time and the guys were so helpful setting everything up. I had a few questions about the techy stuff which the delivery guys were unsure of so I spoke to Carrie through their Customer Service Helpline and she talked me through everything.

​I recently purchased the Series Six Large Corner Electric Recliner from TechSofa, and the entire process was seamless. From ordering to delivery, everything went exactly as planned.
​The sofa itself is fantastic and exactly what I was looking for. It is very large, which provides plenty of space and comfort, but I would definitely recommend that others measure their room carefully before buying to ensure it fits comfortably.
​Overall, I’m really happy with the quality and the service. If you have the space for it, it’s a brilliant addition to the home!

This is our second order with TechSofa. I accidentally placed purchased the wrong item and made efforts to get in touch with them via whatsapp, email and Facebook messenger. The messages went unanswered for several days, I understand they have a lot of demand. I then found their landlines and it was answered immediately and the issue resolved. I was due a refund as the item I was.meant to order was cheaper. The refund was made in a couple of days. I wouldn't hesitate to order again but if you get issues call the landlines rather than wait for messages.

Top quality sofa, the team set it up in no time highly recommend.

Excellent service from start to finish,
So helpful with ordering and my measurements,
Was kept updated constantly,
They wanted to deliver 3 days after I ordered it, I had to hold delivery for a few days, not a problem,
Delivery men where fantastic,
Only problem I had was delivery was 6.25 am, 😂

Fantastic quality sofa and delivered and put together by experts

I ordered 3-2 series one sofas couple of weeks ago had them delivered 11th January 2026 delivery people they were great brought sofas in assembled them made sure everything was great & working which everything is we love sofas a lot comfortable seat on colour charcoal goes with any decor in living so overall I give tech sofa & delivery company more then 5 stars

My name Lucy Edwards
T7024

From ordering to delivering had taken no time at all, the quality of sofa is amazing and customer service was second to none would definitely recommend tech sofa 👍 thanks. Order T6955

Sofas arrived in just over a week , great quality and fast delivery. Couriers were great to , unpacked from boxes and put everything together and checked it all worked in front of us before leaving taking the packaging with them 👍😁