Ich habe 2 Thermometer gekauft, 1 hat nicht funktioniert, dieser wurde umgetauscht. Die Thermometer funktionieren gut und lassen sich über Bluetooth im Haus auf dem Handy empfangen.
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I m giving 3 star and the main reason for this is that company brags about long 650ft range (which are ideal lab theoretical conditions for Bluetooth 5.0+ ), but in fact it does suck and can't even ge... Voir plus
L'entreprise a répondu
WHAT a difference. This has made to my cooking. only received it yesterday, and cooked a whole roast chicken. couldn't believe how perfectly done it was by reaching a core set point temp. absolutely... Voir plus
I use Thermopro products for all my grilling and smoking and they have continually performed better than some of the other products I've tried. However, the shipping department has to make sure to a... Voir plus
4,3
Excellent
157 avis
A répondu à 90 % de ses avis négatifs
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Excellent customer service!
11 juin 2024
Avis spontané
The response time to my issue was very…quick !
The response time to my issue was very quick , taking care of a replacement was hassle free and absolutely the best ! I was very happy with the product I had originally purchased and even better decision due to the customer service experience !
7 juin 2024
Avis spontané
Better than their competitors.
After buying and using a similar product that came packaged in a pretty wooden box, that failed on the second cook and refused to pair every single time after, I bought a TempSpike setup. The shipping was quick, the pairing was so easy, and I haven't had to use customer support. I've since bought a twin spike set for myself and my father in law on the buy one get one promo. Again shipping was quick, pairing seamless, and the first cook was a success.
27 mai 2024
I ordered the twin temp spike over…
I ordered the twin temp spike over Memorial Day (BOGO) and only received one unit. Called ThermoPro the following week and they said it was their mistake and they’d ship a new one. As of 6/10/24, a second unit has not shipped.
27 mai 2024
Réponse : Temppro
Hello Justin,
We are incredibly sorry to hear about this experience, we looked through our records and it appears we sent you an email to confirm your shipping address and did not receive a reply. If you can please reply back to us with a confirmation of your shipping address we will be more than happy to send the additional Twin TempSpike.
Jeremy was Professional and Personable
Jeremy was Professional and Personable, thank you 😊
7 juin 2024
Avis spontané
Replacing a twin spike thermometer…
Replacing a twin spike thermometer without hesitation. Great customer service backing a great product.
4 juin 2024
Avis spontané
Very responsive customer service when I…
Very responsive customer service when I chatted - made things right. Good company to deal with.
20 mai 2024
BOGO Deal
I just received my ThermoPro so I haven’t used it yet. I can say that shipping was fast and the packaging is great. This looks to be a well constructed unit. Very easy setup and app integration. Looking forward to seeing how well they perform.
27 mai 2024
I love my new ThermoPro Twin
I love my new ThermoPro Twin! I had a cheaper version that literally melted on my grill on Medium-low (ends were plastic). Everything about the ThermoPro is seamless from charging to using the app, best upgrade for my grilling game!
24 mai 2024
The range is pretty amazing
The range is pretty amazing. I could smoke meat 100 yards away while lounging in the pool.
Only drawback is how thick the probes are. It's understandable why they're that thick; there's a lot of batteries and tech in those things.
20 mai 2024
Réponse : Temppro
Sorry to hear this, we will pass this along to our technicians to see if they can improve this!
The Support is Just Not helping
The Support is Just Not helping. I would Not buy anything from them again. I Wrote many emails but no one got answered
11 juillet 2023
Avis spontané
Réponse : Temppro
We are incredibly sorry to hear about this. We wish to find out more information in regards to your experience and make this right. Please contact mark@itronicsglobal.com and he will be more than happy to answer any questions/concerns and resolve any issues you experienced.
Nice Thermometer
I saw a cooking thermometer similar to this on Cooks Country. This one is perhaps better. It swivels so you get a level readout and it registers quickly. The controls are few and simple. A commonly available AAA battery runs it. Good price.
18 juin 2021
Avis spontané
Love it!
Absolutely love it! Works great for a smoker! My smoker is about 70 yds from my living room and the remote works perfect for keeping an eye on temperature it also has alarms that go off if temperatures get too high. U use one probe for meat and the other for smoker temperature.
16 octobre 2018
Avis spontané
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