Couldn't be happier with our new Tetrad sofa. The quality is genuinely exceptional. It's beautifully made, super comfortable, and you can tell it will last us years and years. Delivery was swift and... Voir plus
L'entreprise a répondu
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Ordered fabric samples for free. Received quickly and helped with decision for which fabric on sofas to order. Love tetrad sofas so well made and a little different .
L'entreprise a répondu
The most comfortable sofa I've ever owned. Bought the sofa a few years ago but due to pet damage needed to find exact colour of material so asked Tetrad for sample - bingo - now for the repair.
L'entreprise a répondu
Bought 2 armchairs and sofa from this company, arm on armchair gone into holes in 3 years. Material is Harris tweed. Said they cannot match colour so stuck with holes in chair. Absolute rubbish. S... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Established in 1968, Tetrad is a British furniture manufacturer renowned for timeless design and traditional craftsmanship. Each piece is hand-crafted in our Lancashire workshop using high-quality materials, time-honoured techniques, and an eye for detail. From iconic sofas to statement chairs, we are proud to offer furniture that blends heritage, comfort and enduring style. Discover collections designed to last – and crafted to be loved.
Coordonnées de contact
Tetrad, Hartford Mill, Swan St, PR1 5PQ, Preston, Royaume-Uni
- 01772 792936
- customerservice@tetrad.co.uk
- tetrad.co.uk
4,2
Bien
145 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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The samples were ordered via a store in…
The samples were ordered via a store in portrush and delivered directly to my home they arrived very quickly and I am going to order chair very soon the fabric is beautiful and great quality I have always wanted a tetrad chair so thank you for a wonderful service regards palm
6 mai 2026
Réponse de Tetrad
Thank you for your positive feedback :)
Free fabric samples helpful
Ordered fabric samples for free. Received quickly and helped with decision for which fabric on sofas to order. Love tetrad sofas so well made and a little different .
8 mai 2026
Avis spontané
Réponse de Tetrad
Thank you for sharing your feedback :)
Réponse de Tetrad
Thank you for sharing your feedback :-)
Réponse de Tetrad
Thank you for your lovely feedback and for supporting British manufacturing :)
Thanks for a speedy service for fabric…
Thanks for a speedy service for fabric samples still thinking on my next sofa I already have one and two chairs amazing quality nice to buy British let’s support our home manufacturer
30 avril 2026
Réponse de Tetrad
Thank you for your lovely feedback and for supporting British manufacturing :)
I am still waiting!
I am waiting for my samples.There seems to be a hold up somewhere! “Love Home” (where I’ve purchased Sofa and Snuggler) ordered the Samples for me when I placed my order. Linda
25 avril 2026
Avis spontané
Réponse de Tetrad
Hi Linda, we are sorry to hear this. Please can you send details of your name and order to marketing@tetrad.co.uk so we can look into this asap for you. Apologies again, Many thanks.
Couldn't be happier...
Couldn't be happier with our new Tetrad sofa. The quality is genuinely exceptional. It's beautifully made, super comfortable, and you can tell it will last us years and years. Delivery was swift and the whole experience from order to arrival was first class. A real pleasure to deal with a brand that still cares about craftsmanship and top service. Highly recommended.
6 mai 2026
Avis spontané
Réponse de Tetrad
Thank you for the lovely feedback. So glad to hear you've discovered our craftsmanship and quality. Hope you get to enjoy your sofa for many years to come!
Fantastic Sofa
Bought an extremely comfortable and well designed sofa for Tetrad. Their customer service was also excellent. Would recomment.
12 mars 2026
Avis spontané
Réponse de Tetrad
Thank you for your review! We're so pleased you're enjoying your sofa. Please feel free to get in touch should you need anything in the future :)
The most comfortable sofa I've ever…
The most comfortable sofa I've ever owned. Bought the sofa a few years ago but due to pet damage needed to find exact colour of material so asked Tetrad for sample - bingo - now for the repair.
23 avril 2026
Réponse de Tetrad
Thank you for your review! We're delighted to hear your sofa is still the most comfortable you've owned! And we're glad we could help you find the perfect match for your repair (even after a little pet mischief). Please feel free to contact us if you need anything further.
Always good service from Tetrad
Always good service from Tetrad. too pricey for me the replacement Alicia loose covers though.
27 avril 2026
Avis spontané
Réponse de Tetrad
Thank you for taking the time to review and provide this feedback. Many thanks
Tetrad Team
Bought from DFS 2 RUSKIN GRANDE…
Bought from DFS 2 RUSKIN GRANDE sofas,sent wrong scatter cushions,which they are replacing,but there's 6 cushions on the grande which don't cover the back of my sofa,you can see the fabric ,needs bigger cushions to make it look finished,on advertisement cushions all look fine,sofa looks bare with the cushions on ,needs more cushions ,had someone out today,said that's how it comes 6 cushions with midi or grande all same size.
23 avril 2026
Avis spontané
Réponse de Tetrad
Hi, thank you for your feedback. As this is an exclusive DFS model we cannot change the specifications but will pass your feedback to the team at DFS for future developments. Additional scatter cushions are available to purchase from a DFS store.
Kind regards
Tetrad Team
Réponse de Tetrad
thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Poor ratings equals no sale
Nothing went wrong. Iam just not buying another tedrad product from reading the reviews of 1 star
4 avril 2026
Avis spontané
Réponse de Tetrad
Hello, I see you left a previous review regarding samples that were sent and that some you ordered were out of stock. If you require any additional samples please let us know and we are happy to send free of charge.
If we can help further please email marketing@tetrad.co.uk
Thank you
Fabric Samples
Thank you for the lovely fabric samples. So helpful for choosing the right one.
The quality of the Harris Tweed is outstanding.
23 mars 2026
Réponse de Tetrad
thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Super product
Super product, made in England which we love
Made to our choices of materials and sizing, not costing the earth either!
28 octobre 2025
Réponse de Tetrad
Hello Nicola, thank you for taking the time to leave us a review :) We're really glad to hear you had a great experience with us. Please don't hesitate to get in touch if you need anything further.
Good quality furniture
Good quality furniture, I have had Tetrad chairs and sofas for 40 year's and I ordered some new fabric swatches, as we intend to purchase another sofa, the swatches were fast to arrive, I feel the only down side is not finding their whole range of sofas to try in the south of UK.
25 février 2026
Réponse de Tetrad
Hello Jane, thank you for leaving the time to leave us a review :) please don't hesitate to get in touch if you need anything further.
Excellent quality.
I ordered fabric samples from Tetrad a few months ago, because I wanted good quality velvet, and certainly not polyester. After choosing the colour, I ordered from The Vintage Sofa Co., because few stockists here in Cornwall. Sofa arrived yesterday; it's well made, comfortable and beautiful. As one would expect of Tetrad, of course.
11 mars 2026
Avis spontané
Réponse de Tetrad
Thank you for sharing this review and glad to hear the samples helped in choosing your product. We hope you love it when it arrives and for many years to come! :)
Ordered samples twice
Ordered samples twice, still not received .
Have emailed to confirm address, although I did call again on Friday to verbally confirm
and chase.
Thx
27 février 2026
Réponse de Tetrad
Hello Alison, We are sorry to hear the samples have not arrived with you. From our system, the samples were posted 3rd March. Please can you email marketing@tetrad.co.uk and confirm address and we will arrange for the samples to be resent asap. Apologies again for the inconvenience.
Thank you.
You have not sent the swatches that I…
You have not sent the swatches that I ordered!
26 février 2026
Réponse de Tetrad
Hello Suzi, Apologies to hear you have not received your sample request. Our website shows this order was fulfilled on 26th February. Please can you contact us marketing@tetrad.co.uk to reconfirm your address and will arrange for this to be sent out asap. Apologies again for any inconvenience caused.
Emily
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