The Hearing Care Partnership Avis 

1 878
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service - and well worth the relatively small charge. After decades of not cleaning my ears out and many years of swimming in seas and rivers, my ears were so badly-blocked with wax and trapped... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

DORCHESTER SHOP I would like to say what a friendly professional team that you have working with in the Dorchester Site. Josh and Justine came to the independent living Development that I manager... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience at The Hearing Care Partnership in Selly Oak. From the moment I arrived, all of the staff were welcoming, friendly, and professional, making me feel comfortable throu... Voir plus

Noté 5 sur 5 étoiles

Fantastic service from Qais. I’m 29 and had been concerned about my hearing for a while but had put off getting it checked. Booking with THCP was easy. The test itself was very thorough, and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'appareils auditifs
  2. Audiologiste

Écrit par l'entreprise

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(1 878)

189 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Two decades after abandoning NHS aids

Two decades after abandoning NHS aids, I found my hearing had degenerated very badly. I was seen by the wonderful Kirsten at Bills Tiverton. She explained in greatest detail what she was doing (and I am incurably nosy having been a science technician). After the aids had been fitted she sorted out teething problems, with the high-tech kit that Bills use, and again I could have been a problem, as half the nerves in my face were prmanently damaged by shingles. The aids I chose were not cheap, but I was able to spread the cost. They are comfortable to wear, and have a marked benefit to my hearing. Thanks, Kirsten!

19 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with Kirsten at The Hearing Care Partnership! It's fantastic that she took the time to explain everything in detail to you. We're so glad the hearing aids have made such a marked difference to your hearing. Thanks for sharing your feedback!

Noté 5 sur 5 étoiles

Service was really good

Service was really good, reassuring and friendly, explained things really clearly and made me feel at ease lovely audiologist

19 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear you found our service reassuring and friendly! It's fantastic that our audiologist made you feel at ease and explained everything clearly. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

Great service

Really comprehensive, all round hearing testing.
Sam was very good, patient, explained everything clearly, the main thing that sold it to me was the great backup for the future.
Went for the most expensive Oticron package and have been incredibly surprised, delighted by the results.
Would heartily recommend this Sam and this product.

29 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with Sam during your hearing testing! It's great to know that Sam's clear explanations and patience made a difference. The fantastic results from using Oticon hearing aids are wonderful to hear. Sam and the team really appreciate your recommendation. Thanks for choosing us!

Noté 5 sur 5 étoiles

Wow, an eye opener for ears!

Wow, an eye-opener for ears! completely different to what I was expecting.. no more having to sit in one of those tiny booths – instead Michelle carefully explained the process, administered the hearing tests with the latest tech and described the results. Which is where the real information comes from – I never knew about certain frequencies and the ones which were lost to me, hence not catching conversations or missing scenes on TV. Michelle was superb from start to finish, even down to trying on hearing aids for the first time and demonstrating for real the clarity I have been missing. Very highly recommended.

12 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your fantastic experience with Michelle, it sounds like she really made a difference in helping you understand your hearing better. It's great to know you found the process eye-opening and informative. Michelle and the team appreciate your kind recommendation!

Noté 4 sur 5 étoiles

I met with Michelle today at Bills

I met with Michelle today at Bills , Newton Abbot for a hearing assessment. From the beginning she was welcoming, open and professional. She was patient with my personal issues and understanding of my needs.
She explained all the options and I will now consider whether I will go down this route… I need time to think about it as I found the prices so expensive.
I want to thank Michelle for all her advice and will accept a follow up appointment.
Many thanks.

11 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with Michelle during your hearing assessment at our Newton Abbot practice! We completely understand that considering your options is an important step, and we appreciate your kind words about Michelle's professionalism and patience. Thanks for taking the time to share your feedback, and we look forward to seeing you at your follow-up appointment.

Noté 5 sur 5 étoiles

Really good

Really good, perfectional service

8 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear you had such a positive experience with us! Thanks for taking the time to share your feedback. If you ever need assistance in the future, feel free to reach out.

Noté 5 sur 5 étoiles

First class from initial booking to after care

From initial booking to after care, the whole process has been terrific. Celeste my audiologist took time to diagnose my problems, and then to explain everything really well. She made sure I came away with full understanding of all the equipment and daily process. A support package is also provided post fitting too, which is very reassuring. Honestly, I had no idea my hearing would be improved so much. Thank you!

1 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with Celeste and the improvement in your hearing! It's fantastic to know that she took the time to explain everything thoroughly. Our team always aims to provide top-notch service, and we're delighted you're pleased with the support package too. Thanks a lot for sharing your feedback!

Noté 5 sur 5 étoiles

I had my appointment in Looe

I had my appointment in Looe, Cornwall and Rachel was amazing. She put me immediately at ease, explaining everything that was going to happen. While going through my test, Rachel was very clear about what the test was looking for and afterwards explained in detail what the results meant, answering all my questions with ease. I would highly recommend Rachel and have already booked in for my appointment next year!

6 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear that you had such a positive experience with Rachel during your appointment in Looe, Cornwall. Rachel is fantastic at making patients feel at ease and explaining things clearly. It's great to hear that you've already booked your next appointment for next year. We appreciate your recommendation and look forward to seeing you again!

Noté 5 sur 5 étoiles

I really recommend this practise

I really recommend this service highly, Aphra is really thorough and gave me great advice and help with a tinnitus issue.
I have felt well looked after and very reassured, it's the gold standard for your ears!

5 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

Thank you so much for your glowing review! We're thrilled to hear that Aphra provided you with such thorough and helpful advice for your tinnitus. Knowing that you felt well looked after and reassured means a lot to us. We aim to provide a gold standard service for your ears, and we're delighted that you recommend us highly. If you ever need further assistance, just let us know!

Noté 5 sur 5 étoiles

Great care and service

Prompt, courteous and professional service again from Faisal in his new location at Andrew Martin Opticians in Mere Green.
Great that he stays local for continuation of care for me, much appreciated.

1 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

Thanks for sharing your experience with us! We're thrilled to hear that Faisal provided you with prompt and professional service at our new location in Mere Green. It's fantastic to know that you appreciate his dedication to ensuring continuity of care for you. Faisal and the team will be delighted to receive your positive feedback.

Noté 5 sur 5 étoiles

Saeed is wonderful!

Saeed is wonderful!
Went for a hearing test, some advice about potentially needing hearing aids and to have my ears syringed.
Over 2 visits I found Saeed to be so friendly and welcoming. He was also very knowledgable and explained everything really well.
His laid back but professional manner is what will make me return to The Hearing Care Partnership again.

1 mai 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear that you had such a positive experience with Saeed during your visits for a hearing test and advice. Saeed's friendly and knowledgeable approach is truly valued here at The Hearing Care Partnership, and we're so pleased you felt comfortable and well-informed. We look forward to welcoming you back on your next visit!

Noté 5 sur 5 étoiles

Faisal made a first class job of…

Faisal made a first class job of providing my first hearing aids, and today was the first 6-monthly check up. All has gone perfectly and the company has given brilliant support. Hearing aids are a large expenditure but I have every confidence that this very professional and caring company will give any support that might be needed.
Note that the address has recently moved to Perspective opticians in Knowle.

30 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with Faisal and our team at Perspective Opticians in Knowle! It's great to know your first hearing aids have been a success and that the 6-monthly check-up went well. We're here to provide any support you may need along the way. Thank you for choosing us for your hearing needs!

Noté 5 sur 5 étoiles

An enjoyable experience!

There were a range of factors that I was delighted with at the The Hearing Care Partnership but primarily the professionalism of all staff from reception to the specialists.
The specialist, Celeste, was extremely knowledgeable and made the journey along the range of hearing tests through to setting up the hearing aids a pleasure.
This has resulted in hearing aids matched to the issues I have and now I'm able to hear and enjoy conversations, music and listening to nature again. Many thanks!

28 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with us at The Hearing Care Partnership! It's wonderful to know that you found Celeste to be extremely knowledgeable and that your journey from testing to setting up the hearing aids was a pleasure. We're delighted that you're now able to enjoy conversations, music, and the sounds of nature again. Thanks for sharing your feedback!

Noté 5 sur 5 étoiles

Thorough and Professional

The whole experience was very pleasant, thorough and professional. Every step was clearly explained and all questions answered. I'm very pleased that my ear is now wax-free and I can hear clearly again :). Thank you Emily!

29 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear you had such a positive experience with us, and we're delighted we could help you with your ear health. Emily and the team will be delighted to hear your feedback. If you ever need further assistance, just let us know! We're always here to help.

Noté 5 sur 5 étoiles

Professional Service

I saw James for ear wax removal at the Romney Marsh clinic and the whole process was professional and painless. James was understanding of my medical history and communicated everything perfectly. Will be my go-to from now on!

28 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience at our Romney Marsh clinic with James! It's great to know that the process was professional and painless. James will be delighted to hear your feedback. We look forward to being your go-to choice for ear wax removal in the future!

Noté 5 sur 5 étoiles

Friendly and professional

I had an ear impression appointment with Faisal at Jones Opticians and he was really personable and thorough. Great guy and great appointment!

28 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

Thanks for your lovely review! Faisal and the team at The Hearing Care Partnership are thrilled to hear about your positive experience during your ear impression appointment. It's great to hear that Faisal was personable and thorough. We're delighted you had a great appointment!

Noté 5 sur 5 étoiles

Fantastic

Jacqueline was highly professional and friendly. I was nervous as i have never had my hearing checked and she made me feel at ease ! Lovely person and great service , my husband is booking in next xx

27 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

Thank you for taking the time to share your positive experience, we're thrilled to hear that Jacqueline made you feel at ease during your appointment. We're glad to hear that you found her professional and friendly. Jacqueline and the team will be delighted to hear your feedback. We look forward to seeing your husband at his appointment soon as well!

Noté 1 sur 5 étoiles

I paid more for my hearing aids than I…

I paid more for my hearing aids than I could have got similar ones elsewhere. I was happy to do this because I was promised a good service which hasn't happened. I wouldn't use this company again and obviously wouldn't recommend that you do either.

24 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

Thank you for taking the time to let us know where we didn’t meet your expectations. I’m pleased to confirm that your audiologist has now been in touch and has scheduled your next appointment.

We apologise for the error with our patient recall system on this occasion and will ensure that your six-monthly appointments are booked consistently moving forward.

Noté 5 sur 5 étoiles

Biilal at the Hearing Care Partnership…

Biilal at the Hearing Care Partnership in Essex was very thorough, knowledgeable, friendly, professional and kind.
He ensured all the wax blocking my ears was removed.
The service was fantastic and Bilal was too

24 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience with Bilal at The Hearing Care Partnership! Bilal and the team will be delighted to hear your feedback. We're glad he could help remove the wax blocking your ears and provide friendly and professional service. Thanks for sharing your kind words!

Noté 5 sur 5 étoiles

Well pleased with my visit.

Well pleased with my visit to The Hearing Care Partnership in Uckfield where audiologist, Antonio sorted out my blocked ears.
He was very reassuring and efficient about everything explaining and showing the pictures of the blockage before and after treatment etc.
The whole experience was something else.
I would definitely recommend Antonia and team.

23 avril 2026
Avis spontané
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Réponse de The Hearing Care Partnership

We're thrilled to hear about your positive experience at The Hearing Care Partnership in Uckfield! Antonio and the team will be delighted to hear your feedback. It's great to know that you found the visit reassuring and efficient. Thanks for recommending us!

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