Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Voir plus
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Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Voir plus
L'entreprise a répondu
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
L'entreprise a répondu
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Coordonnées de contact
4,5
Excellent
284 avis
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Taken the stress out of a stressful…
Taken the stress out of a stressful situation. The guys were not only really friendly and professional, but much to my relief and gratitude, they did a phenomenal job on the repair of my car. AND… they completed the job a week ahead of schedule!
23 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good at communicating and staff very…
Good at communicating and staff very friendly, Car looks good as new! Would recommend
16 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Awful communication
Awful communication, promise of call backs never materialised.
Six different delivery dates, with no explanation, had to do all the calling to find out what was going on.
Surely this was easy to correct, but went on right up to the day before delivery.
23 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
They kept me up to date with repair…
They kept me up to date with repair works.
The car was delivered back on time, and the work carried out was to a very high standard. The car looks as good as new.
21 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Poor communication and lack of replies and explanation
Staff very helpful and friendly and quick service. My car was taken in for repair as it was damaged by another vehicle when brought back to me one of back lights was broken which I noticed and I wasn’t told this had happened whilst in their workshop or apologised to !!! I noticed a slight dent on side of car which I pointed out when brought back to me which was going to be looked at and when the car was dropped off to me today it wasn’t visable in pictures they took when they first took my car and the guy who brought it back to me told me this and basically said the manager said it wasn’t their problem!!! By the way the so called manager has never had any communication with me let alone to sort things out with me or apologise for damage done whilst car was in their care .
13 juillet 2026
Réponse de Accident Repair Hub LTD
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
From 1st contact to final completion
From 1st contact to final completion, found all staff friendly and informative.
The repair was very good, could not find any fault at all. The car was returned in a clean condition.
14 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They did an excellent job on my car
They did an excellent job on my car
They even washed it
Highly recommended!!!
Thank you guys!!!
10 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great Job Thank you
17 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent efficient service from polite staff
Excellent efficient service from polite staff with vehicle repaired within timeframe suggested before work was commenced. My car was collected from home and a courtesy car delivered (part of Tesco insurance service) and the car was returned to my home address on completion of the repair. The car was cleaned before return so the car looked in pristine condition.
16 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Customer service very helpful each time…
Customer service very helpful each time I spoke to them
9 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
My minor repair
Smooth process from start to finish, informative communication from company as to progress of repair.
15 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Repair
The team performed great work on repairing my car. I was kept informed at every step and the car was returned spotless.
14 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Shoddy workmanship
Repair not completed at first attempt. Poor paint touch up on second attempt. No communication to update on repair timeline. I would not use them again.
7 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Excellent service from start to finish…
Excellent service from start to finish in all aspects - customer service, courtesy car, the repair and collection. 5 stars.
14 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Communication very poor
13 juillet 2026
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
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