The staff I spoke with were extremely knowledgeable and kind. For a lot of reasons, I found having to say goodbye to my car incredibly difficult. Customer service was brilliant. They were able to ans... Voir plus
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Lisez les avis des autres
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... Voir plus
L'entreprise a répondu
Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Voir plus
L'entreprise a répondu
Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Coordonnées de contact
4,5
Excellent
287 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent communication throughout the…
Excellent communication throughout the repair process. Prompt responses, including contacting me to offer an early repair date. I would definitely recommend.
28 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Quick and easy
Easy to understand they explained it to me so that I could know what was going on and where and when the car was taken.
21 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The job done on my car was excellent a…
The job done on my car was excellent a really professional job the whole service from start to finish was outstanding
24 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They were above and beyond but they…
They were above and beyond but they missed a parking sensor and I was chasing for 3 months every week to get it sorted but they ignore me...Once you sign the job completion they dont care. So make sure you don't sign anything until the job is done....
16 mars 2026
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Poor communication
Poor communication, The actual repair is good, but getting their was hard work!
22 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Used my fuel to transport car
Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively meant I'd paid for the transportation fuel costs at a time when pump price is very high
28 avril 2026
Réponse de Accident Repair Hub LTD
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We’re glad you found your experience acceptable, but we’re always aiming for more than that. We’d love to know what we could improve on.
Good experience and excellent repair…
Good experience and excellent repair carried out.
21 avril 2026
Réponse de Accident Repair Hub LTD
Thank you so much for your kind words! We’re happy to hear you had a great experience. Your support means a lot to us 😊
In my experience
In my experience, they were brilliant. Handled my case well and was informed along the way
6 octobre 2025
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The whole process was effortless from…
The whole process was effortless from start to finish
28 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Brilliant service
They restored my car perfectly after someone drove into the back of me and I am so pleased with the result. I was kept informed throughout and when I needed help, customer support were excellent. Special thanks to the two guys who picked up and dropped off my car. They were brilliant.
27 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Absolutely amazing company to use
Absolutely amazing company to use. So helpful! Would highly recommend! Thank you so much to all the team 😃
20 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Welcoming and kept informed with repair…
Welcoming and kept informed with repair completed on time.
17 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Do not use this company
Do not use this company. Took my car to another repair shop without my or the insurance company's permission. Then extorted cash out of me to pay for the petrol to get my car back. Never contacted me to tell me what the repair on my car was going to be and have never apologised for causing a number of faults which the main dealer had to resolve. Car was returned with crap sticking right through the paintwork and had to go back twice to repaint the car again.
No one has ever apologised to me directly or even contacted me to explain why my car was removed from the authorised location let alone compensated me for any of the issues. I have not ever heard why my car had to go back twice to fix issues which should have been immediately picked up by anyone with eyesight in a QA check.
11 décembre 2025
Réponse de Accident Repair Hub LTD
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
My car was collected at the expected…
My car was collected at the expected time and returned five days later having been repaired well within the ten days quoted.
On inspection the bodywork repair appears to be excellent with the car restored to pre-accident condition!
24 avril 2026
Réponse de Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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