The Avenue Estate Agents Avis 

629
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Chris Poole and Steph from The Avenue made the process of buying and selling as simple as it can be. From the first engagement it was clear Chris was a true professional - he was available and engagin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently bought and sold our home with Emma, Helen and the team at The Avenue and had a very positive experience. Communication was excellent throughout the entire process, with the team keepin... Voir plus

Noté 5 sur 5 étoiles

Bailee and Alice were amazing from start to finish. They were honest and realistic from the start, worked extremely hard fitting in so many viewings, passed on feedback from the viewers, initiated cat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Even before Chris showed us around our new house, we could tell that The Avenue were a different kind of estate agents. The ad was clear and detailed, and Chris gave us an informative and unru... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Écrit par l'entreprise

When you do what you love you, put your heart in it....... At The Avenue, we're more than estate agents, we are all business owners. We listen, we care and we are passionate about providing a tailored service combined with innovative marketing, from the day we first meet, to the final home moving chapter. Our desire is to become the only estate agent of choice for the lifetime of people that matter most - you, our customers.


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4,9

Excellent

TrustScore 5 sur 5

629 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(629)

211 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you SO much Bailee & Alice!

Thank you SO much Bailee & Alice!

I went to Bailee & Alice as I'm looking to buy my first home, - which is scary - and I got full advice on property, processes, what I need to be looking for, what is suitable for my circumstances & what I need to do moving forward.

Everything was so clear & well explained - I went away knowing exactly what I needed.

I've tried using other agents before and I just found the advice was so confusing.

This was different. A fully professional service and I felt like they both really cared.

Thank you again!

2 décembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Catherine, thank you so much for taking the time to leave such a lovely review! We’re delighted Bailee and Alice could make the process clear and supportive as you navigate buying your first home — that means a lot.
Thank you again
James Humphries-Stone

Noté 5 sur 5 étoiles

I had a fantastic experience with this…

I had a fantastic experience with this estate agent. They found new tenants for my property very promptly and handled the entire process in a professional, efficient, and stress-free manner. Communication was clear throughout, and everything was taken care of quickly and smoothly.

A special shoutout to Holly, who was outstanding from start to finish: friendly, proactive, and extremely professional. I wouldn’t hesitate to recommend this agency to anyone looking for a reliable and high-quality service.

12 décembre 2025
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Réponse de The Avenue Estate Agents

Tom, thank you so much for taking the time to leave such a wonderful review! We’re thrilled that we could find tenants promptly and deliver clear communication throughout. Holly will be delighted by your shoutout — thank you for recognising her proactive, professional approach.
Thank you again,
James Humphries-Stone

Noté 5 sur 5 étoiles

Excellent rental agent

Sam at The Avenue has been a breath of fresh air compared to many rental agents I've had to deal with. Communication has been clear and friendly, with any queries answered swiftly. The digital platform has made the admin very easy, especially as we've had to do it from afar. The house had been very thoroughly checked and cleaned before we moved in. And Sam went out of his way to drop the keys off. Overall a really great service!

15 décembre 2025
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Réponse de The Avenue Estate Agents

Harriet, thank you so much for taking the time to leave such a fantastic review! We’re delighted Sam’s clear communication, helpful support and the easy-to-use digital platform made everything smooth — and glad the thorough checks and key delivery made a difference.
Thanks Again
James Humphries-Stone

Noté 5 sur 5 étoiles

Bailee & Alice were fantastic!

We wanted to share the very positive experience we had with Bailee and Alice at The Avenue Estate Agents.

Choosing the right agent isn’t easy, so we invited multiple agents to value our home and talk us through their approach. From the very beginning, The Avenue stood out. Their approach felt genuinely personalised, thoughtful, and focused on what was right for us.

Throughout the process, Bailee and Alice provided regular daily and weekly updates, honest and constructive feedback from viewings, and clear, data-driven insights into pricing and the local market. Communication was consistently excellent, and we always felt informed, reassured, and supported.

What really set them apart was their balance of professionalism with a down-to-earth, no-nonsense approach. It never felt transactional, we felt listened to and guided at every stage.

We would highly recommend The Avenue to anyone looking for an estate agent who is proactive, transparent, and genuinely cares about delivering a great outcome for all.

19 décembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Thank you so much for taking the time to leave such a wonderful review Ashley! We’re thrilled Bailee and Alice provided personalised, thoughtful support with clear communication and data-driven insights throughout your journey. Your kind recommendation means a lot to us.
Thank you again.
James Humphries-Stone

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Staff are a pleasure to deal with and veey efficient

Thanks so much

17 décembre 2025
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Réponse de The Avenue Estate Agents

Clare, hank you so much for taking the time to leave such a wonderful review! We’re delighted you enjoyed our amazing customer service and found our team a pleasure to deal with. Your kind words about our efficiency mean a lot to us.
Thank you again
James Humphries-Stone

Noté 4 sur 5 étoiles

Very informative throughout our…

Very informative throughout our purchase, at times a little overwhelming but the whole team were friendly and approachable.

5 décembre 2025
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Réponse de The Avenue Estate Agents

Thank you so much for taking the time to share your feedback! We’re glad you found our team informative and approachable throughout your purchase, even if it felt a bit overwhelming at times. Your kind words mean a lot to us.
Thanks Again
James Humphries-Stone

Noté 5 sur 5 étoiles

Bailee from The Avenue Estate agents…

Bailee from The Avenue Estate agents has been amazing during our purchasing journey. He is very efficient and communication is outstanding. Would definately recommend.

15 décembre 2025
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Réponse de The Avenue Estate Agents

Chloe, Thank you so much for taking the time to leave such a wonderful review! I’m thrilled that Bailee’s efficiency and outstanding communication made your purchasing journey a positive experience. Your recommendation means a great deal to us.
Thanks Again.
James Humphries-Stone

Noté 5 sur 5 étoiles

James Hamilton from the Avenue made our…

James Hamilton from the Avenue made our house purchase as easy and pleasant as possible.

We were in our new home within 8 weeks of the offer being made.

Communication was excellent, and everything was kept on top of.

James is truly a credit to his industry and we wouldn't hesitate to use his services should we ever move in the future.

12 décembre 2025
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Réponse de The Avenue Estate Agents

Liam, thank you so much for taking the time to share your lovely review! I’m delighted that your purchase was smooth and that we had you in your new home within eight weeks. I truly appreciate your kind words about communication and service you received from James.
Thank you again.
James Humphries-Stone

Noté 5 sur 5 étoiles

James was friendly, efficient and great at updating

James was friendly, efficient and great at keeping in touch. He went the extra mile to connect us to reliable local business people when our movers double booked us and for other things that we needed to sort on our house before selling. I would definitely recommend him to anyone looking to sell their home.

12 décembre 2025
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Réponse de The Avenue Estate Agents

Thank you so much for the wonderful review Claire! I'm glad I could assist you with everything from coordinating movers to connecting you with reliable local businesses. It’s always a pleasure to go the extra mile for clients, and I truly appreciate your recommendation.
Thanks Again
James Humphries-Stone

Noté 5 sur 5 étoiles

Very helpful

Martin was very helpful in making the move as straight forward as could be, always on hand to answer any questions we had, which helped us alot along the minefield which is moving house.

8 décembre 2025
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Réponse de The Avenue Estate Agents

Mark thank you so much for taking the time to share such a kind review! I'm thrilled to hear that Martin was able to make the moving process smoother for you. It's great to know his support helped navigate the challenges of moving house. Wishing you all the best in your new home!
Thank you again.
James Humphries-Stone

Noté 5 sur 5 étoiles

Incredible - Thank you so much!

Thank you Bailee and Alice from the Avenue, I wouldn’t hesitate in recommending these guys to anyone and should be the first port of call for anyone looking to sell their home!

We originally sat on the market with another agent for 16 weeks. We had maybe 1 or 2 viewings a week where the ‘buyers’ clearly was not interested in our property. We began to lose faith and our new home was slipping away.

I got into contact with Bailee and Alice deflated and ready to give up. They gave us their honest opinion, feedback and a new marketing strategy. They sold our home within 3 days, with two offers over asking price!!!

Working with Bailee and Alice felt like we was working together as a team. I always felt as though they had our best interests at heart. When we was feeling the pressure with day to day life + a huge house move they did everything they could to keep pushing on! Communication 10/10.

We couldn’t thank them both enough!

11 décembre 2025
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Réponse de The Avenue Estate Agents

Thank you so much for taking the time to leave such a glowing review Ms Bennett! We’re thrilled Bailee and Alice turned your experience around, sold your home so quickly, and secured offers over asking price. It means a lot that you felt supported and well-informed throughout the process.
Thank you again
James Humphries-Stone

Noté 5 sur 5 étoiles

Took on our property from purple bricks…

Took on our property from purple bricks and what a difference, sold quickly and then also supported massively for the duration of the sale.

1 décembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Ryan thank you so much for taking the time to leave such a wonderful review. I’m delighted you noticed the difference after switching from Purple Bricks — it’s great to hear we sold your property quickly and supported you throughout every stage of the sale. Your kind words mean a lot to us.
Thank you again
James Humphries-Stone

Noté 5 sur 5 étoiles

House sale.

Henry was throughout the whole progress totally professional and treated me with respect. It was a difficult sale but he kept me informed all the way along. Top class agent I would recommend to anyone.

1 décembre 2025
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Réponse de The Avenue Estate Agents

Sonia thank you so much for taking the time to leave such a positive review. I’m pleased to hear that Henry remained professional, treated you with respect, and kept you informed throughout the difficult sale — that means a lot. Your recommendation means the world to us.
Thank you again
James Humphries-Stone

Noté 5 sur 5 étoiles

Natalie marketed our house for us and…

Natalie marketed our house for us and also conducted viewings, liaised with clients. Her expertise and client service was excellent throughout. Her attention to detail and fastidious approach to gaining client feedback was impressive. Sadly it wasn't the right time for us due to our personal circumstances but we will back to Natalie as soon as we are ready! Thanks again Natalie! :)

1 décembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Tom thank you so much for taking the time to leave such a wonderful review. I’m glad Natalie’s marketing, attention to detail and prompt feedback truly stood out — even though the timing wasn’t right this time, it means a lot. We’ll be ready whenever you are and look forward to working with you again.
Thanks Again
James Humphries-Stone

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Bailee has kept us informed every step of the way, answering every question promptly and efficiently. A professional, friendly service, highly recommended.

28 novembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Thank you so much for taking the time to leave such a glowing review Sharon. I’m really pleased to hear Bailee kept you informed every step of the way and provided prompt, friendly, professional support throughout — that means a lot. Your kind recommendation is hugely appreciated.
Thank you again.
James Humphries-Stone

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, goes over and above to support not just on the sale/purchase, on the whole process! Would recommend highly!

28 novembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Thank you so much for taking the time to leave such a wonderful review Kelly. I’m thrilled to hear you appreciated the communication and felt supported throughout the whole process — that means a lot. Your recommendation is hugely appreciated.
Thanks Again
James Humphries-Stone

Noté 5 sur 5 étoiles

Anita was great throughout

Anita was great throughout. Very professional, experienced and knowledgeable. Despite many challenges with some viewers and offers Anita stuck to the task. She was excellent throughout and was attentive to detail all the way through to completion of the sale. We would highly recommend.

27 novembre 2025
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Réponse de The Avenue Estate Agents

Gary thank you so much for taking the time to leave such a wonderful review. I’m delighted that Anita’s professionalism, tenacity and attention to detail helped see things through despite the challenges — that means a lot to us. Your recommendation is truly appreciated.
Thank you again.
James Humphries-Stone

Noté 5 sur 5 étoiles

We count our lucky stars we found Emily…

We count our lucky stars we found Emily after a negative experience with a large high street agent!

We couldn’t be happier with the service we received. Emily was consistently honest, transparent and thoroughly professional from start to finish. Her dedication and expertise set her far apart from others in the field — she truly operates on a level few can match. We would recommend her to absolutely everyone.

Beth & Dan x

3 novembre 2025
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Réponse de The Avenue Estate Agents

Thank you so much for taking the time to leave such a glowing review Beth & Dan. I’m thrilled to hear that you felt Emily was honest, transparent, and thoroughly professional — and that her dedication and expertise stood out so clearly. It was a pleasure working with you, and I’m so grateful for your kind words and recommendation.
Thank you, again
James Humphries-Stone

Noté 5 sur 5 étoiles

Great experience

Our estate agent had excellent communication and replied quickly to any concerns or queries that we had through throughout the process. On day of completion, we received a lovely gift which we thought was a lovely touch.

3 novembre 2025
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Réponse de The Avenue Estate Agents

Emma, Thank you so much for taking the time to leave such a wonderful review. I’m delighted to hear that our communication and responsiveness helped ease things for you — and I’m glad the completion-day gift was a nice touch. It was a pleasure working with you, and I truly appreciate your kind words.
Thanks Again
James Humphries-Stone

Noté 5 sur 5 étoiles

Excellent customer experience

Sam (from Lettings) could not have been more helpful in drawing up a new tenancy agreement for my tenant who had had a change of circumstances. I felt very reassured as he talked me through the process which was carried out swiftly and thoroughly. If you are someone looking to rent or a private landlord needing help with a tenancy I would highly recommend that you speak to Sam at the Avenue.

25 novembre 2025
Avis spontané
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Réponse de The Avenue Estate Agents

Rose, Thank you so much for taking the time to share your kind feedback. I’m delighted to hear that Sam made the tenancy process swift and reassuring, and that his professionalism helped put your mind at ease. It was a pleasure working with you, and I’m grateful for your recommendation.
Thank you, again
James Humphries-Stone

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