I absolutely love the fishtail braid I bought from The Baby Den! 🤍 The quality is beautiful, the colour is gorgeous, and it looks so soft and luxurious on Evelyn’s bed. It’s exactly what I was lookin... Voir plus
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Lisez les avis des autres
excellent website, ordering was straight forward and delivery was on time. The product is excellent and my grand daughter says the baby sleeps well when in the nest
Well packaged and prompt delivery Only thing was delivery driver left the Cardboard parcel outside which was fine, but in heavy rain!! Some other deliverers will put there packages in a waterproof... Voir plus
This is my second baby nest. Not only is it aesthetically pleasing to look at within your home but most important my baby loves it. The base is a lot bigger than other competitive brands such a docka... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Baby Den offers a large selection of premium quality baby & children essentials to make you parenting journey that little bit easier and even more enjoyable.
Coordonnées de contact
Royaume-Uni
- hello@thebabyden.co.uk
- thebabyden.co.uk
4,7
Excellent
105 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Moses basket stand - Bad!
I ordered two items, the crochet Moses basket is lovely however the stand I purchased alongside is ridiculous! I am only 5ft 3 and it comes up to my knee! It’s like a child’s toy! Waste of money buying it now have to buy a taller one!
19 juillet 2023
What a beautiful product
What a beautiful product, can not wait to see my Granddaughter sleeping in it, fabulous quality. Feels really expensive.
Thank you
8 juillet 2023
Amazing experience
Delivery was very fast and quality of the items are also very good. Will definitely be shopping here again once the little bubba arrives.
15 juillet 2023
A must have, for every new mum
This is my second baby nest. Not only is it aesthetically pleasing to look at within your home but most important my baby loves it. The base is a lot bigger than other competitive brands such a dockatot, I wish I had known about this brand first time round when I had my first baby, as not only do I love supporting family run businesses but it’s the smaller brands that care more about quality as you can sure tell with this piece 👏🏽
5 STARS 🌟 🌟 🌟 🌟 🌟
9 juillet 2023
Crochet Moses Basket
We ordered the crochet Moses basket from The Baby Den in cream and we love it! It was dispatched super quickly (the same day I ordered) and arrived within a few days! It was well packaged and secure. The Moses basket feels brilliant quality and very well made and sturdy. We love the look of it in our sitting room and we can’t wait for the arrival of our little one to get to finally use it!
31 mai 2023
Avis spontané
quick delivery for a sold out product everywhere else.
Got my baby Shnuggle bath (in pink, which I couldn't find in stock anywhere else) delivered quick. For a reduced price too, couldn't believe my luck! will use The Baby Den again!
7 mai 2023
Beautiful Blanket
I was delighted with the swaddling blanket I bought for my first grandchild. It is so soft and the colour was perfect as shown on the website.
The delivery was fast and well packaged, would certainly order from them agan.
2 mai 2023
Very speedy delivery and beautiful…
Very speedy delivery and beautiful products received
Thank you so much 😊
27 avril 2023
Excellent quality
1 mai 2023
PARCEL NEVER RECEIVED BABY DEN IGNORING THE ISSUE
Ordered a baby nest from this company, cost me £95. The company they use to deliver did not update me of when the item will be delivered. They then delivered it when I wasn’t in and didn’t attempt to leave with any neighbours or leave a card to say where it was. They left it in a busy communal corridor of flats. When I arrived home later it was no where to be found. The issue I have is the Baby Den have been no help at all on resolving the issue they have basically said it’s tough s**t and that I accepted delivery which you can clearly see from the tracking that I never. They sent me a non disclaimer form to fill out which I did and returned it and have heard nothing from them since they are ignoring my emails and blocking me on Instagram and probably after this now Facebook because they don’t want to resolve the issue of the missing parcel so I’m now £100 down as a new first time mum. Absolutely disgusting behaviour from the Baby Den !!
20 avril 2023
Avis spontané
Réponse de The Baby Den
Dear Chloe,
Thank you for your review, however I would like to clarify the claims in your review.
Your parcel was delivered to your door and was lost/stolen after the delivery.
Your order was sent using a tracked service and it was photographed at your door. You contacted us 2 hours after it was delivered, sending us a picture of the parcel delivered and confirming it was delivered to your door. So you had the tracking available and you were aware where the parcel was delivered.
We replied to your email promptly, within an hour, in the same moment you opened a dispute with the payment provider. We asked you to check with neighbours first and if not found, to fill in the standard disclaimer form, so we can contact the courier company.
When we then supported you and wanted to file a claim for a lost/stolen parcel, providing the details of the delivery and your signed disclaimer, we were told that the courier company will NOT accept a claim for a parcel that was delivered, that they or us as the seller are not liable for parcels after delivery.
We then explained the situation in detail within our communication on the payment providers website, where you raised the dispute. It was resolved by them in favour of The Baby Den.
Last night, I replied to your email and Instagram message, within moments, we have received an uncontrollable amount of copy-pasted comments under every post on our social media, which didn’t allow us to actually react to these comments and we had no other option to manage the amount of comments.
Chloe, I’m a small business, I replied to your emails, not ignoring you and tried to resolve the situation investigating all possible ways to resolve this. I understand your frustration, this situation is extremely upsetting for me too, as I work hard to deliver the best possible experience.
Thank you,
Nicol
Owner, The Baby Den
Bought a lovely nursing pillow
Bought a lovely nursing pillow, affordable price and so pretty
Not many pretty nursing pillows online and especially for this price
4 avril 2023
Amazing service and beautiful products
Absolutely amazing service and super friendly! Luxury quality items, so happy thank you xx
26 mars 2023
Loved this baby seat blanket ..Will…
Loved this baby seat blanket ..Will definitely keep baby warm and cozy... high quality and very vintage !!! love it!!!! Will definitely buy again xxxx
31 mars 2023
Absalouty amazing bottles keep warm for…
Absalouty amazing bottles keep warm for ages, fast delivery will be purchasing more thankyou and the little love heart sweets are my favourite 😍
14 mars 2023
Brilliant service and updates on…
Brilliant service and updates on delivery.
The changing basket is absolutely gorgeous very well made fabulous colour (beige) well worth the price.
my daughter was so happy to receive this unique gift for her newborn baby.
Would highly recommend this product
4 février 2023
Great online service
Great online service and the item arrived within the timescale indicated. :)
18 janvier 2023
Items are exactly like pictures and…
Items are exactly like pictures and came earlier than expected
7 janvier 2023
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