I continue to use Care Pharmacy for my monthly supply of Mounjaro. Always reliably efficient and if I ever need advice quick to respond and sensible. A very good, well run company. They should be p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I decided to research using Mounjaro wider than the usual big players like Boots and Superdrug. I came across The Care Pharmacy so made a few enquiries via their live chat. They were responsive, profe... Voir plus
L'entreprise a répondu
Fantastic service very quick and efficient. Keep you updated on the status of your order right up until it’s delivered. Very professional
L'entreprise a répondu
I love Care Pharmacys new website. Its easy and straightforward to use, I used to struggle using it with my phone, but I did eventually get there. But its so much easier, Care Pharmacy always... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A GPhC registered UK based pharmacy providing Private and NHS prescription services across the UK. We specialise in weight loss medication, erectile dysfunction treatment and many other private services. We also offer NHS prescription delivery and travel vaccinations. We are based in Bradford and have 2 branches. We strive to provide an excellent, fast and efficient service. Our motto is “give more than you take” and our business strives on providing exceptional value to patient’s lives.
Coordonnées de contact
Unit 3 Chesterfield House, 3 Mayfair Way, BD4 8SH, Bradford, Royaume-Uni
- 01274 669922
- info@thecarepharmacy.com
- thecarepharmacy.com
4,9
Excellent
964 avis
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Quick and simple buying process
Quick and simple buying process. Very proactive in getting product despatched as quickly as possible. Great service. Will definitely buy from them again.
6 avril 2026
Avis spontané
Réponse de The Care Pharmacy
Thank you for your great feedback, Carol. We’re glad you found the ordering process quick and simple, and that your order was dispatched promptly. We really appreciate your support and look forward to your next order.
Réponse de The Care Pharmacy
Thank you for your feedback, Shehzad. We’re glad to hear you found our service both quick and efficient. We appreciate your support.
Company always very helpful and respond…
Company always very helpful and respond to any queries very quickly
4 avril 2026
Avis spontané
Réponse de The Care Pharmacy
Thank you for your kind review, Molly. We’re pleased to hear you found our team helpful and responsive to your queries. Providing prompt support is very important to us.
Réponse de The Care Pharmacy
Thank you for your feedback, Tim. We’re glad to hear you were happy with your consultation and that your order arrived promptly. We appreciate your support.
Réponse de The Care Pharmacy
Thank you for your review, Paul. We’re pleased to hear you found the process easy and your delivery quick. We appreciate your feedback and look forward to assisting you again.
Don't believe the 'offers' - just scams
Edit to original review:
Following my initial review, The Care Pharmacy made contact and provided a working discount code, together with a request that I remove my negative review.
Whilst I can understand the reason for requesting that I do this, unfortunately having placed and paid for an order using the discount code, The Care Pharmacy then failed to turn up for the pre-booked, and confirmed by them, video check in.
Despite me emailing, 10 minutes after the call was due to start, to ask why the video consultation call hadn't happened, I received no response.
If anyone from The Care Pharmacy is keeping an eye on the reviews on Trustpilot, I'd be very grateful of a full refund please, as you're evidently not capable of keeping to your commitments.
Original review:
I used the Care Pharmacy just over a year ago for an order, before taking my follow up orders elsewhere.
Three days ago I received a "we miss you" email from The Care Pharmacy offering a £50 discount if I returned to using them.
When I received the email, it stated that the voucher code provided in the email had to be used within 7 days, however when I tried to place the order today, (well within the 7 day period), and use the code, the Care Pharmacy website stated that to such code existed.
Clearly The Care Pharmacy didn't miss my orders as much as they claimed they did!
It's a shame businesses don't recognise that scamming customers, just makes those customers go elsewhere.
29 mars 2026
Avis spontané
Réponse de The Care Pharmacy
Hi Sonia,
Unfortunately, the code we originally sent was leaked to the general public, and as it was intended for returning customers only, we had to change it.
If you email info@thecarepharmacy.com
, the team will be happy to help and can provide you with an updated code 😊
First 2 orders no problem and ease of…
First 2 orders no problem and ease of use last order was sent to my billing address ( which has tenants in ) and was left in a bin by the courier. Still trying to get a refund and prevent further pay in 3 money being taken. No resolution as of date ( over a month )
9 mars 2026
Réponse de The Care Pharmacy
Hi Lisa, thank you for your feedback. We’ve looked into your most recent order and confirmed that it was dispatched to the billing/shipping address selected during checkout. While we understand how frustrating it is that the courier left the parcel in an insecure location, we must follow the delivery instructions provided at the time of purchase.
We have been in touch via email regarding this, and as agreed 7 days ago, we have initiated a formal claim with the courier on your behalf. As soon as the courier resolves this claim, we will be able to process your refund immediately. We appreciate your patience while we navigate this third-party investigation to get this resolved for you.
Great service
Great service, fast delivery and if needed always someone available to speak to.
4 mars 2026
Réponse de The Care Pharmacy
Hi, thank you for your kind feedback. We’re really pleased to hear you found our service fast and that support was always available when needed. Your feedback means a lot to us.
Réponse de The Care Pharmacy
Hi Helen, thank you so much for your kind review. We are really pleased to hear that you found the ordering process easy and received professional advice along with quick delivery. Your feedback means a lot to us.
Brilliant pharmacy
Easy ordering, professional advice from the pharmacist and super quick delivery
9 mars 2026
Réponse de The Care Pharmacy
Hi Helen, thank you for your kind words. We’re really pleased to hear you found the ordering process simple and our service quick and professional. Your feedback is greatly appreciated.
Réponse de The Care Pharmacy
Hi Gill, thank you for your lovely feedback. We’re really pleased to hear you found our team caring and understanding. Your support means a lot to us.
Fantastic pharmacy
Aways easy to deal with. Super friendly staff. Extremely knowledgeable and the service is second to none.
5 mars 2026
Réponse de The Care Pharmacy
Thank you very much for your kind review Gayle. We’re delighted to hear that you found our team friendly, knowledgeable and easy to deal with. Providing helpful advice and a smooth experience for our patients is something we take great pride in, so it’s wonderful to know this came across.
We really appreciate you taking the time to share your feedback and we look forward to continuing to support you whenever you need us.
Brilliant customer service
Brilliant customer service, very fast delivery. Friendly staff :)
12 mars 2026
Avis spontané
Réponse de The Care Pharmacy
Hi Louise,
Thank you for your kind feedback. We're really pleased to hear you were happy with the service and delivery. Our team always aims to provide friendly and efficient support.
We appreciate you taking the time to leave a review.
Réponse de The Care Pharmacy
Thank you for your review. We're glad to hear the process was easy and that you were happy with the pricing.
We appreciate your feedback and your support.
Réponse de The Care Pharmacy
Hi Priya,
Thank you for your review. We're pleased to hear that you found the service quick and professional.
Your feedback means a lot to our team.
Outstanding service!!!
I can’t speak highly enough about this pharmacy! Communication, guidance and overall service has been second to none!! For all health needs I would 100% recommend the care pharmacy
3 mars 2026
Réponse de The Care Pharmacy
Hi Andrew,
Thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience with our communication and support.
We really appreciate your recommendation.
Réponse de The Care Pharmacy
Hi Mrs Patel,
Thank you for taking the time to leave a review. We're glad to hear that your prescription arrived on time and that you were happy with the service.
We appreciate your support.
The pharmacy is great and helpful
The pharmacy is great and helpful. A pharmacy call me and answer all my questions regarding my prescription. And help how to use it my prescription. I definitely recommend this pharmacy.
2 mars 2026
Réponse de The Care Pharmacy
Hi Khadija,
Thank you for your kind review. We're pleased to hear that our team was able to answer your questions and help guide you with your prescription.
We really appreciate your recommendation.
Friendly and helpful
23 février 2026
Réponse de The Care Pharmacy
Thank you for your kind review, James. We’re really pleased to hear that you found our team friendly and helpful. Providing supportive and reliable service is always our priority, and it’s great to know that reflected in your experience. We appreciate your feedback and look forward to helping you again in the future.
Brilliant service from care pharmacy
Brilliant service from care pharmacy. Easy to get in touch with someone and always lovely and helpful. Also great delivery options including next day delivery.
26 février 2026
Réponse de The Care Pharmacy
Thank you for your wonderful review. We’re delighted to hear that you’ve had such a positive experience with Care Pharmacy and that our team has been easy to reach and helpful whenever needed. It’s also great to know that our delivery options are working well for you. We really appreciate your support and look forward to continuing to provide the same high level of service.
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