Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never div... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like t... Voir plus

Noté 5 sur 5 étoiles

Really nice leather bag for knives. Well made. Nice design. Fast delivery from India to Denmark, but remember to pay customs fees. Can recommend this product.

Noté 5 sur 5 étoiles

What an incredible product. The passion and dedication can be felt in every pocket and seam. Thank you for gifting us with the opportunity to enjoy your amazing bag.

À propos de l'entreprise

  1. Magasin de maroquinerie

Écrit par l'entreprise

The Hide Master, a small business, is trusted by culinary professionals, enthusiasts and Knife nerds worldwide for more than five years for it high-quality handmade and functional knife bags, knife rolls, leather aprons, and knife racks. It is based in Bhopal, India. All products are handmade in India and shipped from India with tracking. Most notable among all is the Drumstick Knife Bag which was designed based on Chefs and Cooks looking for a compact and functional bag for professional kitchen.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

23 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Hidden fees months later

Received knife bag, was happy initially, until inspecting the quality of the leather, for the price paid, it’s already a loss. Then months later you receive hidden duty fees that the company never divulged. It’s a big sham. Buy other brands that have better service and more for the consumer, not for hidden fees and dry leather. Check out the chef sac for a great buy and good customer service. Do not support companies like this.

20 février 2026
Avis spontané
Logo de The Hide Master

Réponse : The Hide Master

Hi Chris,

Thank you for reaching out here also. We'd like to address your concerns openly and respectfully.

As noted at checkout and in your order confirmation, the shipping option selected stated that import duties, taxes, and associated charges in the importing country were not included. These fees for your order shipped to the US are collected directly by US Customs and are entirely outside of our control.

We understand that unexpected charges can be frustrating, and we always strive to be as transparent as possible about our shipping terms upfront.

We also want to take this opportunity to share some positive news: as of mid-February 2026, all orders shipped to the US are now fully duties paid, so customers will no longer encounter additional charges at delivery.

We hope this clarifies the situation, Chris. We'd love the chance to serve you again under these improved terms.

Warm regards,
The Hide Master

Noté 2 sur 5 étoiles

The site promised a delivery within 5-7…

The site promised a delivery within 5-7 days and after 13 the product still hasn’t arrived tho the customer service team was very nice and helpful

12 août 2025
Logo de The Hide Master

Réponse : The Hide Master

Hi Ellert,

Thank you for your patience and we sincerely apologize for the delivery delay with your recent order. We understand how frustrating it can be when shipments don't arrive as expected.

Your Drumstick Knife Bag arrived in Sweden on August 25th, but unfortunately experienced additional delays due to your remote location. We recognize this caused an inconvenience and we're working to improve our logistics for customers in similar areas.
We truly hope you're happy with your Drumstick Knife Bag and that it serves you well for many years to come. Your feedback helps us identify areas where we can do better.

If you have any other concerns or questions about your order, please don't hesitate to reach out to our customer service team directly.

Thank you for choosing us and for taking the time to share your experience.

Best regards,
A Dubey

Noté 5 sur 5 étoiles

New knife case

Amazing new knife case from the hide master
perfect addition to my knife collection ⭐️⭐️⭐️⭐️⭐️

1 juillet 2025
Noté 5 sur 5 étoiles

amazing quality!

amazing quality!! everyone wowed by it!! its so compact for the amount of room you get for your knives! it got delivered so quick. im made up by it!!

26 mai 2025
Noté 5 sur 5 étoiles

Denali Knife Roll

After reading about many other knife rolls, I purchased the Denali knife roll as a gift for my son who is in culinary school. The leather is thick and strong, stitching appears well done, and I like the riveted construction. It appears to be a well constructed and durable roll that will hopefully last him a long time. The one I received did not have the "The Hide Master" imprinted on it like the one on the website. I prefer it this way.

12 avril 2025
Noté 5 sur 5 étoiles

Awesome overall

Awesome overall. Only problem I s that you need two hands to zip closed from fully open.

8 février 2025
Noté 1 sur 5 étoiles

My package hasn't even shipped yet

My package hasn't even shipped yet. It's been a week. If I would've known how slow you guys were I would've cancelled my order. Mad embarrassing on your part

4 février 2025
Logo de The Hide Master

Réponse : The Hide Master

Dear Cristian,

I hope this message finds you well. First and foremost, I want to extend our sincerest apologies for issues tracking ID and the delay of 4 days in the delivery of your order. We understand your frustration and disappointment, and we take full responsibility for not meeting your expectations on shipping.

The delay was due to an unexpected technical issue with our shipping company, which unfortunately resulted in your order taking longer than usual to reach you.

We are glad to see that your order was delivered on February 14th within 10 days of placing your order.

We value your feedback and would greatly appreciate it if you could let us know about your experience with the product. Your insights are invaluable to us as we continuously work to improve our services and products.

Once again, we apologize for the delay and any inconvenience it may have caused. Thank you for your patience and understanding.

Best regards,
A Dubey
The Hide Master

Noté 5 sur 5 étoiles

What an incredible product

What an incredible product. The passion and dedication can be felt in every pocket and seam.
Thank you for gifting us with the opportunity to enjoy your amazing bag.

30 octobre 2024
Noté 5 sur 5 étoiles

The perfect knife bag

First Class service and communication from beginning, discussed options online and told me about a development bag he was making which was perfect and what an end product - fits more that I thought - I love my knives and now they have a case worthy of them 👌👍

25 octobre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus