The Holiday Fixer Avis 211

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the second holiday we booked with Carrie and once again her advice and organisation saved us time and stress. She goes above and beyond by booking restaurants for us and completing our online... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Juliet is just great! It was my first time using a travel agent and now I wouldn’t book a holiday without her (I’ve already got her booking my second trip already!) Her replies were almost instant, al... Voir plus

Noté 5 sur 5 étoiles

Had the best experience using The Holiday Fixer to book my holiday this May 26. Priyanka was so helpful, understood what we wanted from our holiday and gave us all the options. She was anlso able to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish. Carrie picked a perfect location - the trip had everything we asked for. Checked us in online and kept us up to date on flights out/return. We received a perfec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

At the Holiday Fixer, we aim to make your holiday dreams come true Whether you are looking for adventure and excitement or rest and relaxation, the Holiday Fixer can help create your dream destination package. We specialise in luxury holidays, adding in a concierge service where requested and taking care of details such as lounge passes, car hire and any activities that need to be pre-booked. We have the necessary experience and a wealth of contacts that allow us to find the best deals, the most exciting experiences and the most delicious places to eat and drink. A little local knowledge goes a long way! We’re not all about extravagance, however! We know the best family destinations, where to get the best snow for skiing and can tailor those trips that require a little bit of extra planning and organisation. Wherever you want to go, for whatever reason, we will work to create your perfect holiday. So, if you want your next getaway to be extra special, you need the Holiday Fixer! Just tell us what you want and let us make it amazing!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Carrie The Holiday Fixer - Disneyland Paris

Dear Carrie,

Thank you for your warm welcome back and for your interest in our family trip to Disneyland Paris. We're more than happy to share our experience and provide feedback on your services as The Holiday Fixer.

Overall Experience
Our family trip to Disneyland Paris was absolutely magical! From the moment we arrived until our reluctant departure, we were immersed in a world of wonder and excitement. The kids, Henry and George, were over the moon with joy, and Terry and I found ourselves swept up in the enchantment as well.

Hotel
The hotel you recommended was perfect for our needs. It was conveniently located, clean, and comfortable. The staff were friendly and accommodating, making our stay even more pleasant. The family-friendly amenities were a huge plus, giving us a great place to relax after long days in the park.

Your Service
Carrie, your service as The Holiday Fixer was exceptional. Your attention to detail in planning our trip made everything run smoothly. From booking the perfect hotel to arranging our park tickets and providing helpful tips, you truly made our vacation stress-free and enjoyable.

Highlights

The parades were spectacular, bringing all our favorite characters to life.
Meeting Mickey and Minnie was a dream come true for the kids.
The fireworks show at the end of each day was breathtaking and the perfect way to cap off our magical experiences.

Recommendation
Without a doubt, we would wholeheartedly recommend your services to our friends and family. Your expertise and dedication to ensuring we had the best possible vacation were evident throughout the entire process.

Thank you again for all your hard work in making our Disneyland Paris adventure a dream come true. We look forward to working with you on our next family holiday!

Best regards,
Terry, Claire, Henry & George

15 septembre 2024
Avis spontané
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Réponse de The Holiday Fixer

Thank you so much for your kind review, Terry.

I’m so pleased that you enjoyed the whole experience. Disney is a magical place and you’ve now got memories to treasure forever. It was such a pleasure helping you with your trip.

I welcome back all my clients, this is the optimum time to seek feedback. This helps me provide accurate and genuine feedback for future clients. I genuinely care and value all opinions, your experience is very important to me.

Please do tell your friends and family all about my services. Personal recommendations go a long way, especially for small businesses like mine.

I look forward to planning your next family adventure.

Warmest Wishes,

Carrie xx

Noté 5 sur 5 étoiles

Arranged the perfect holiday

Helped choose the perfect holiday and assisted further in changing the flight times to suit. Constantly helped thought the planning and online assistance required. Nothing was too much for Ashley and she was always on hand. Will definitely use her again for future holidays.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Foxhills

Michelle organised our Golden Wedding, family celebratory weekend.
Our stay was prepared with care and sensitivity, allowing us to enjoy a very memorable stressfree experience.
The choice of venue and accommodation met our needs perfectly.
She was friendly/professional and kept us fully informed throughout. The weekend exceeded our expectations and we would certainly recommend Michelle's services.

12 avril 2024
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Noté 5 sur 5 étoiles

A trip of excellence

We had the most brilliantly organised trip to Japan. Every facet of our travels was superbly done, excellent hotels, simply the best tour guides possible, travel arrangements that were superbly arranged and visits to the best and most interesting tourist attractions. We were shared the arrangements well before and if we had any issues they were dealt with excellently. I could not recommend any organisation and people more highly. Adry in the UK organised with Inside Japan, definitely worth going to them.

7 août 2024
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Noté 5 sur 5 étoiles

Thank you Adry!! 5 stars!

If I could give Adry at The Holiday Fixer more than 5 stars I absolutely would! My now husband and I met her at a wedding show and our interaction from start to finish has been amazing!

Adry was professional, doesn't oversell her holiday packages (which is nice as that can be off putting if people do that) and just worked with us and what we wanted. She listens, attentive, even communicating at anytime of the day of the week/weekend and also allowed me to create a WhatsApp group for the 3 of us.

Adry went over and beyond for us to ensure that we understood every aspect of our holiday and what it would entail. Also presenting to us some beautiful photos for us to make an informed decision of the hotel and destination. We chose Malta! Great resort for our 'mini moon' as my stepson was a part of our beautiful holiday too. She ensured there were great fun facilities for children so he had a great time! Fun had by all of us!

Never once did she make me feel as if my numerous questions were too much. She just listened and maintained her professionalism and advised accordingly.

We will DEFINITELY be using her great services again! Hassle free! THANK YOU ADRY!!

Mr & Mrs Brown xxx

26 août 2024
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Réponse de The Holiday Fixer

Dear Mr. and Mrs. Brown,

Thank you so much for your incredibly kind words! I’m thrilled to hear that your experience with me as your Holiday Fixer was so positive from start to finish. It was an absolute pleasure working with you both, and I’m so glad I could help make your ‘mini moon’ in Malta everything you hoped for!

It’s wonderful to know that the resort was a great fit for your family and that your stepson had fun too – that’s exactly what I strive for when tailoring holidays. I truly appreciate your trust in me to handle every detail and answer all your questions. Your feedback means the world to me, and I’m so happy I could make the process hassle-free for you.

I look forward to helping you plan many more fantastic holidays in the future! Thank you again for choosing me to be part of such a special time in your lives.

Warmest regards,
Adry

Noté 5 sur 5 étoiles

Gemma did a fabulous job!

We worked with Gemma to plan our honeymoon in Mexico. Gemma was amazing from start to finish and helped us plan our hotel, flights, transfers, as well as some extras. Gemma took the stress out of our holiday planning and we honestly had the time of our lives when we were there. We would 100% recommend The Holiday Fixer for those with busy day to day lives as it was such a huge help to us and we will certainly be working with Gemma again to plan future holidays and trips. Thank you so much Gemma!!!

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Why we need small independent travel agent

I had all but given up trying to book my family holiday which was to be a once in a lifetime trip. No matter how hard I tried using the same old sites didn't cut it.

I then recalled that I had met Carrie many years ago and reached out. She was away so Gemma took up my cause. Instantly I remembered why we have travel agents- because booking holidays do sometimes need the human touch especially when you're trying to make it unforgettable, special and unique all within a budget.

Gemma was a true professional. She asked so many useful and helpful questions that I hadn't even considered which helped her shape the holiday. She took time to get to know me which really helped because I was nervous and apprehensive for many reasons about booking the holiday and at every step she was there to explain and reassure. The best thing about working with Gemma was that she made you part of the journey. I was able to suggest and reject things and she was happy to explore and to throw ideas into the mix. In the end she came up with a package that I had never envisaged being withing my grasp and all within budget. Also, when my holiday hit issues such as an unexpected hurricane she immediately jumped into action to ensure that it still came to fruition.

The holiday itself was perfect. Gemma checked in to ensure we were ok and even helped out with advice when we got stuck. All our transfers were seamless and hotels were fabulous. Gemma really built the holiday of our dreams and we couldn't have asked for better service.

Once you've booked this way, you'll do it again because you soon realise that convenient though they may seem, those holiday websites don't come close to having the personal touch an expert like Gemma can bring to the table.

19 août 2024
Avis spontané
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Réponse de The Holiday Fixer

Wow, Thank you so much for your kind words! I’m thrilled that I could help create the perfect holiday for your family. It was a pleasure working with you to plan every detail and overcome the unexpected challenges. I’m so glad you had an unforgettable experience. Looking forward to helping you with your next adventure!
Gemma Your Holiday Fixer

Noté 5 sur 5 étoiles

Excellent service from Priyanka the holiday fixer

Priyanka provided an excellent service from start to finish. She sourced various options for a young family all inclusive holiday in Turkey. She kept me fully updated from the booking through to the end of the holiday, including reminders on checking in and transfers.

I would highly recommend Priyanka the holiday fixer, she is very knowledgeable, professional and a pleasure to deal with 🙂

23 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Such a pro - highly recommend Carrie

This is the fourth time we’ve booked a holiday through Carrie. She takes the stress out of planning and prep, and she’s even on hand to check you in when you’re homeward bound. Her strong network within the travel industry means she gets fair deals on price, secures availability and sprinkles magic throughout your trip - we arrived at our hotel room to a gorgeous fruit platter and chilled bottle of champagne. She’s got in-depth travel knowledge and years of experience, so she can work with your budget and the specifics of your brief. She’s inspired us to consider destinations that weren’t on our radar, and we’re delighted with the service she offers. Thanks Carrie!

13 août 2024
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Réponse de The Holiday Fixer

Thank you so much for your kind words, Helen. It's always a pleasure and you're so welcome. I really appreciate that you keep coming back to me, to use my service. I look forward to assiting you plan your next amazing holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Noté 5 sur 5 étoiles

Carrie the Holiday Fixer - The Best!

Carrie is helpful, knowledgeable and very efficient in respect to helping and arranging our family holiday. Carrie is patient with the numerous questions we had ensuring that we were looked after from choosing our holiday to returning from our holiday. The various updates that she provides are helpful and keep you on track to ensure that you do not miss anything. I would wholeheartedly without hesitation recommend Carrie in respect to organising your next holiday. Thank you Carrie we had an amazing time!

7 août 2024
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Réponse de The Holiday Fixer

You're so welcome :-) It was my pleasure arranging your lovely villa holiday. Thank you so much, Victoria for your kind review. Thank you for the recommendation too. I look forward to assisting you with your next family holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Noté 5 sur 5 étoiles

Highly recommended!

We were delighted with the services of Carrie the Holiday Fixer when we asked her to help us find our perfect family holiday. Carrie’s support, personal care and commitment, and her tenacity in finding us the best holiday to accommodate our many needs without too much compromise was second to none. We greatly appreciated Carrie’s frequent and prompt communication by e-mail and her willingness to always jump on a call to discuss. Carrie listened carefully to our many considerations and needs, and then got to work finding possible destinations and hotels using her network of holiday suppliers. It was clear with every proposal she offered, that Carrie was working hard to meet as many of our ideal requirements as possible, and it was never a problem for her to go back and resume her research, using feedback on proposals made to help hone in on our dream holiday. Once we had agreed on the destination and hotel, Carrie was very helpful in liaising with the hotel on our behalf to secure answers to any questions we had, obtaining additional information for us when requested. Carrie organised everything, the hotel booking, flights, transport, excursions, airport parking, car hire etc. On the day of departure, we simply had to set off with the boarding passes Carrie had provided and go enjoy our much needed, fabulous holiday! Carrie also organised a lovely surprise on the morning of my birthday while at the hotel, when the staff brought a bottle of chilled bubbles to our room with a lovely card from Carrie! While we did not need to, Carrie had made it clear that we could reach out to her while we were away if there was anything we needed her support with. Carrie messaged a couple of times to check in on our experience, and on arrival home, she immediately contacted us to ask about our holiday. We would definitely use Carrie’s services again and highly recommend her to anyone looking to take the stress out of arranging their holiday!

3 août 2024
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Réponse de The Holiday Fixer

Wow! What a review. Thank you so much for articulating how my service works so well. I’m elated to read that you’ve experienced my care and commitment. I can honestly say, hand on heart that I genuinely care about every single one of my clients and their experiences. Some things are beyond my control, however, it’s so good to read that you felt supported and valued. I hope you’ve taken away wonderful memories that will last a life time. It was my absolute pleasure helping you and your family plan and execute such a wonderful holiday. Please do tell all your friends and family about my service. Recommendations mean the world to a small business like mine.

Warmest Wishes,

Carrie
The Holiday Fixer xx

Noté 5 sur 5 étoiles

A fantastic, knowledgeable advisor

Overwhelmed with choice and unsure of what to do we recently engaged Gemma to help find us our first all-inclusive holiday as a family. Gemma was incredibly supportive, working through the various options, sourcing the flights and recommending a package that worked for us. Her choice was excellent and we had the most wonderful time in Greece. We can’t recommend her services more enough!

6 août 2024
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Réponse de The Holiday Fixer

Dear Parker Family,

Thank you so much for taking the time to leave such a wonderful review! I'm thrilled to hear that you and your family had a fantastic time on your first all-inclusive holiday in Greece. It was a pleasure helping you find the perfect holiday, and I'm so glad that everything worked out just right for you. Your kind words mean a lot, and I truly appreciate your recommendation. I look forward to helping you plan many more memorable holidays in the future!
Gemma Your Holiday Fixer

Noté 5 sur 5 étoiles

Fantastic service from start to finish from Carrie

Having not gone abroad on holiday as a young family for several years, we struggled to decide where would be the best place to go this summer and looked at hundreds if not thousands of options.

Following a recommendation from friends, we turned to Carrie The Holiday Fixer for help and it was the best decision we could have made. As well as providing a number of potential destinations and hotels off the back of our list of requirements, she took the ease out of the booking and checking-in process, made contact with the hotel in advance of our arrival in Rhodes & made herself available throughout the duration of the trip should any problems arise.

As well as saving us time (probably countless more hours searching), Carrie was able to put our minds at ease with her knowledge of locations and hotels when making the all-important booking decision. And most importantly, a great holiday that met all requirements and provided a fantastic break for the whole family was delivered.

Could not recommend enough - can't imagine going on holiday without this service in future. Thank you, Carrie!

17 juillet 2024
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Réponse de The Holiday Fixer

Hi Mark,

Thank you so much for taking the time to write a review. It's great to read that you were pleased with my knowledge and service. My aim is to make your experience as seamless and hassle free as possible. It's also good to know that I saved you so much time, researching hotels. It's wonderful to be part of creating lasting memories and I'm elated to learn that you had a great holiday experience. Thank you for your booking and I look forward to helping your with your next family holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Noté 5 sur 5 étoiles

Thank you so much Juliet for helping

Thank you so much Juliet for helping to arrange our holiday. You really understood what our family wanted from a holiday - the hotel was ideal for us.

Crete was amazing. The staff at the hotel were lovely, the room location was ideal. Your suggestion to stay on the sea side of the hotel was perfect. The waterpark was incredible and exactly what the kids needed!

The whole booking process was so smooth. You are very professional and very knowledgable. We had the best trip away. I cant wait for you to find our next trip!

Thank you again

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceeded all our expectations

Exceeded all our expectations

You can imagine that going on Safari has some pretty high expectations in the first place - well the holiday smashed them all out of the park. The organisation was quick and seamless, the driver (Clemency from Masai Wanderings) absolutely sensational, and the animals themselves stunning. The whole trip scored 11 out of 10 :-)

4 août 2024
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Noté 5 sur 5 étoiles

I booked my holiday with Sue and it was…

I booked my holiday with Sue and it was soooo easy !! I told her the areas we would like to go she set out to help me straight away ! She sent me hotels she thought I would like and flight times . I picked my hotel and flight times and that was it . My boarding cards , seat places , luggage and transfer were all done and sent to me . The cost was great too considering we were travelling in the school holidays . I would definitely recommend Sue again and am currently planning my next break away with her !

5 août 2024
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Réponse de The Holiday Fixer

Thank you so much for your kind words and for trusting me with your holiday plans, and it's lovely to hear that you enjoyed the experience. I’m always here to make things as smooth as possible, whether it’s finding the right options or making last-minute changes.

Thanks you again for your support and i am looking forward to researching your next two holidays.

Susan The Holiday Fixer

Noté 5 sur 5 étoiles

Thank you Josie!

We have recently booked two city breaks through Josie who has been incredible. She listened to our criteria and came back with suitable options and quotes very quickly. She provides a great professional service so we have also asked her to take care of our 2025 summer holiday too. Takes all the hassle out of searching numerous holidays, saving so much time. We will be using her for all future bookings, highly recommend.

31 juillet 2024
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Réponse de The Holiday Fixer

Thank you so much for such a kind review, Kim! I am so glad you've been happy with everything so far and I'm so grateful you've trusted me with your holidays so far :) - Josie x

Noté 5 sur 5 étoiles

Incredible Service from Adry for our week stay in the Maldives

We recently spent an incredible week at Coco Bodu Hithi in the Maldives, where we stayed in a beach bungalow with our 1-year-old daughter. The accommodation was absolutely perfect for families, with a soft sandy beach right outside our door, a private pool in the shade most of the day and plenty of space for our little one to explore.

Adry helped us select the ideal island in the Maldives and also offered a price match, ensuring we received the best rate available. She also kept in touch, checking in around a week before our trip, during our stay and again when we’d returned.

Our stay was filled with lovely memories of lazy days by our pool and family meals by the water. We highly recommend Coco Bodu Hithi for anyone looking for a family-friendly getaway that combines amazing food, service, relaxation and scenery and booking with Adry at the holiday fixer for the best personalised service.

27 juin 2024
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Réponse de The Holiday Fixer

Thank you so much for your lovely review Laura! I'm thrilled to hear that you and your family had such a wonderful time at Coco Bodu Hithi. It was my pleasure to help you plan your holiday and ensure everything went smoothly.

Great to hear that you enjoyed the beach bungalow and the family-friendly atmosphere! It’s always rewarding to know that my clients have made beautiful memories on their trips. If you ever need assistance planning another getaway, I'm here to help.

Very best,
Adry

Noté 5 sur 5 étoiles

Laura worked so hard to

Laura worked so hard to
Find our large party a perfect holiday at quite short notice. And she did deliver!
Perfect location in Kos, lovely hotel and she couldn’t do enough for us all the way along including checking all was well several Times during our trip. If you need someone to help you put in the legwork in finding your next holiday who had loafs of knowledge and (tons of patience!!) I would highly recommend Laura, she’ll be my go to from now on!
Thanks Laura!

30 juillet 2024
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Réponse de The Holiday Fixer

Lucy, thank you so much for this amazing review. You guys were wonderful to look after, I’m so glad you had a great time and you loved Kos. I can’t wait to hear all about it xxx

Noté 5 sur 5 étoiles

High Level Personal Service

Friendly, helpful service. Answered all our questions. Listened to what we were looking for and found the right hotel and location. Searched for the best deal for what we wanted.

20 mars 2024
Avis spontané

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